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Email Support Remote Intern Jobs in Decatur, GA (NOW HIRING)

This internship is primarily a remote opportunity. However, if you are located near one of our ... Workiva supports employees in working where they work best - either from an office or remotely from ...

This internship is primarily a remote opportunity. However, if you are located near one of our ... Workiva supports employees in working where they work best - either from an office or remotely from ...

Manage and triage incoming communications , including physical mail and multiple email inboxes ... Provide general office and administrative support , such as document organization, filing, data ...

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

... and support. * Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ ... If you are unsure if a message is from OnPay, please email careers@onpay.com EEO Statement OnPay is ...

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Email Support Remote Intern information

See Decatur, GA salary details

$8

$16

$21

How much do email support remote intern jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for email support remote intern in Decatur, GA is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

What does an email support remote intern do?

An Email Support Remote Intern assists a company by responding to customer inquiries and resolving issues via email. Their main responsibilities include answering questions, providing information about products or services, troubleshooting problems, and escalating complex issues to senior team members. This role is typically entry-level and allows interns to develop customer service, communication, and problem-solving skills while working from home. Interns often learn about the company's processes and tools, gaining valuable experience for future roles in customer support or related fields.

What are the key skills and qualifications needed to thrive as an email support remote intern?

To thrive as an Email Support Remote Intern, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Gmail, and basic proficiency in tools like Microsoft Office or Google Workspace are commonly required. Professionalism, problem-solving, and time management are standout soft skills for this role. These capabilities ensure efficient, accurate, and customer-focused email support, contributing to a positive client experience and team productivity.

What are some common challenges faced by email support remote interns, and how can they overcome them?

Email Support Remote Interns often encounter challenges such as managing a high volume of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to different customer needs. To overcome these, it's important to develop strong organizational skills, use templates for efficiency while personalizing responses, and proactively seek feedback from supervisors or more experienced team members. Building familiarity with the company's products and services also helps interns provide accurate and timely support, ensuring a positive customer experience.

What is the difference between Email Support Remote Intern vs Customer Service Representative?

AspectEmail Support Remote InternCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, online communicationRemote or in-office, phone and email support
Industry UsageCustomer support, tech, e-commerceRetail, telecom, tech, service industries
Search & Comparison IntentEntry-level, internship, remote support rolesCustomer service, support roles, full-time positions

The Email Support Remote Intern typically focuses on assisting customers via email in a remote setting, often as an entry-level internship with training provided. In contrast, a Customer Service Representative may handle multiple communication channels, including phone and email, and can be full-time or part-time. Both roles are essential in customer support but differ mainly in experience level, communication methods, and job scope.

What job categories do people searching Email Support Remote Intern jobs in Decatur, GA look for?

The top searched job categories for Email Support Remote Intern jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Email Support Remote Intern jobs?

Cities near Decatur, GA with the most Email Support Remote Intern job openings:

    Infographic showing various Email Support Remote Intern job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $34,037 per year, or $16.4 per hour.

    Summer 2027 Intern - Machine Learning Engineering

    Workiva

    Atlanta, GA • On-site, Remote

    $40/hr

    Full-time

    Retirement

    Posted 4 days ago


    Workiva rating

    9.9

    Company rating: 9.9 out of 10

    Based on 7 frontline employees who took The Breakroom Quiz

    1st of 247 rated software companies


    Job description

    As a Machine Learning Engineering Intern, you will be part of a collaborative team supporting the development, deployment, and monitoring of machine learning models. Your primary role is to contribute to Workiva's data scientists' efforts within the Data Management and Analytics organization. This is an excellent opportunity to gain hands-on experience in the machine learning lifecycle.

    What You'll Do

    • Participate in discovery, requirements gathering, and prototyping of new tools and libraries
    • Implement tooling and features to support machine learning model development and deployment under the direction of a full-time Machine Learning Engineer
    • Help integrate tools such as LlamaIndex and LlamaParse into existing workflows
    • Assist in building and deploying AI Agents to automate data processing and analysis tasks
    • Participate in code reviews
    • Implement and update tests (unit, integration)
    • Track tasks and complete status updates using internal tools
    • Work in an Agile development methodology alongside your teammates

    What You'll Need

    Minimum Qualifications

    • Currently pursuing a bachelor’s degree or higher in Statistics, Mathematics, Computer Science, Physics, Electrical Engineering, or related field of study
    • Possess solid programming skills
    • Basic experience with source control systems such as Git

    Preferred Qualifications

    • Work effectively within a geographically distributed team
    • Demonstrate strong communication and organizational skills
    • Familiarity with the data science lifecycle and basic machine learning concepts
    • Experience with containerization tools such as Docker and Kubernetes
    • Knowledge of cloud platforms such as AWS
    • Proficiency with Python and/or Go
    • Familiarity with REST APIs

    Travel Requirements & Working Conditions

    • Minimal travel
    • Reliable internet access for any period of time working remotely, not in a Workiva office

    Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

    When can you expect to hear back?

    We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!

    Postings close: September 27, 2026

    Engineering postings close: October 2, 2026

    Interviews: Early to mid October

    Offers: Late October

    2027 Start Dates:

    This position has opportunities to start in the Spring or Summer. Please see our start dates below and let us know your availability in your application.

    • Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)
    • Summer 2027 Internships: Monday, May 17, 2027 (40/hours per week max)

    How You’ll Be Rewarded

    Salary range in the US: $40.00 - $40.00 401(k) participation and match

    Paid sick leave

    A unique opportunity to further your learning experience through additional internship seasons

    Why Join Workiva

    Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

    At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

    Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

    Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com .

    Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

    Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.


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