ZipRecruiter

Log In

2

Email Support Remote Intern Jobs in New York (NOW HIRING)

Fanatics Collectibles

Customer Support Associate

New York, NY · Remote

$19.25 - $26.25/hr

... Remote What you'll be doing: * Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues * Model exemplary service through web message, voice, and email channels

Logitech

Social Commerce Intern

New York, NY · On-site +1

$27 - $30/hr

We are seeking a motivated Social Commerce Intern to support our TikTok Shop US initiatives ... Logitech offers interns Paid Holidays and access to Employee Product Discounts. #LI-CT1 #LI-REMOTE ...

Grail Talent

Influencer Talent Internship

Manhattan, NY · On-site +1

$16.50 - $22/hr

Remote (US) Reporting to: Talent Manager Part-Time | Internship 3 - 12 months | Minimum 2 month ... As an intern, you'll play a key role in supporting one of our Talent Managers with the day-to-day ...

previous page

Showing results 41-60

All JobsEmail Support Intern JobsEmail Support Remote Intern JobsEmail Support Remote Intern Jobs in New York

Email Support Remote Intern information

What does an email support remote intern do?

An Email Support Remote Intern assists a company by responding to customer inquiries and resolving issues via email. Their main responsibilities include answering questions, providing information about products or services, troubleshooting problems, and escalating complex issues to senior team members. This role is typically entry-level and allows interns to develop customer service, communication, and problem-solving skills while working from home. Interns often learn about the company's processes and tools, gaining valuable experience for future roles in customer support or related fields.

What are the key skills and qualifications needed to thrive as an email support remote intern?

To thrive as an Email Support Remote Intern, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Gmail, and basic proficiency in tools like Microsoft Office or Google Workspace are commonly required. Professionalism, problem-solving, and time management are standout soft skills for this role. These capabilities ensure efficient, accurate, and customer-focused email support, contributing to a positive client experience and team productivity.

What are some common challenges faced by email support remote interns, and how can they overcome them?

Email Support Remote Interns often encounter challenges such as managing a high volume of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to different customer needs. To overcome these, it's important to develop strong organizational skills, use templates for efficiency while personalizing responses, and proactively seek feedback from supervisors or more experienced team members. Building familiarity with the company's products and services also helps interns provide accurate and timely support, ensuring a positive customer experience.

What is the difference between Email Support Remote Intern vs Customer Service Representative?

AspectEmail Support Remote InternCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, online communicationRemote or in-office, phone and email support
Industry UsageCustomer support, tech, e-commerceRetail, telecom, tech, service industries
Search & Comparison IntentEntry-level, internship, remote support rolesCustomer service, support roles, full-time positions

The Email Support Remote Intern typically focuses on assisting customers via email in a remote setting, often as an entry-level internship with training provided. In contrast, a Customer Service Representative may handle multiple communication channels, including phone and email, and can be full-time or part-time. Both roles are essential in customer support but differ mainly in experience level, communication methods, and job scope.

What are popular job titles related to Email Support Remote Intern jobs in New York?

For Email Support Remote Intern jobs in New York, the most frequently searched job titles are:

What job categories do people searching Email Support Remote Intern jobs in New York look for?

The top searched job categories for Email Support Remote Intern jobs in New York are:

Email Support Remote Intern jobs near you
Infographic showing various Email Support Remote Intern job openings in New York as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, 4% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Support Associate

Fanatics Collectibles

New York, NY • Remote

$19.25 - $26.25/hr

Full-time

Posted 9 days ago

Job description

Reporting to: Manager, Customer Service

Location: Remote

Schedule: Full-Time (hours may vary)

About the team:

Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we're integrating with Fanatics' global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business.

About the role:

Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors as a single point of contact to all Collector inquiries regarding products, policies and services available. This role reports directly to the Customer Service Manager. This is a remote role working EST hours.

Collector Support is at the backbone of what Fanatics Collectibles believes in: relentlessly enhancing the Collector experience. As such, these roles have a history of advancement within Fanatics up to the Director level in Customer Experience, Project Management, Brand Management, and more. Above all else, we are looking for proactive, enterprising people that want to work directly with customers and are looking to start a long, successful career within Fanatics. #LI-Remote

What you'll be doing:

  • Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues
  • Model exemplary service through web message, voice, and email channels
  • Delight Collectors: apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction
  • Build and maintain relationships with repeat Collectors
  • Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar
  • Additional duties as assigned

What we're looking for:

  • Positive, Collector-minded individual with a passion to serve
  • General knowledge of trading cards and collectibles industry
  • Strong problem-solving abilities and attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Able to multitask, prioritize, and manage time effectively
  • Proficiency in MS Suite, including Word, Outlook & Excel
  • Familiarity with contact center performance metrics (e.g. AHT, CSAT, NPS, schedule adherence)
  • Experience working through web message, voice, and email interactions with customers
  • Willingness and ability to work flexible hours, including evenings and weekends, with schedules that adjust quarterly

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Apply