ZipRecruiter

Log In

1

Email Only Customer Service Jobs in Florida (NOW HIRING)

Hello Sunshine Travels

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Hello Sunshine Travels

Customer Service

Orlando, FL · On-site

$15 - $20.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Donovan Marine

Customer Service

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Answer inbound calls and emails from our existing clients and build effective customer ... Provide backup & support for other Customer Service members * Performs other related duties as ...

Ted Todd Insurance

Customer Service

Estero, FL · On-site

$22 - $26/hr

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...

NESCO Inc

Customer Service

Lake Mary, FL · On-site

$14 - $19/hr

Respond to customer inquiries via phone, email, and other communication channels. * Enter, update, and maintain customer information and records in company systems. * Process orders, invoices ...

Ted Todd Insurance

Customer Service

Estero, FL · On-site

$22 - $26/hr

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...

WMX

Email Marketing Specialist (eCRM)

Miami, FL · Hybrid

Strong interpersonal and customer service skills. * Strong organizational skills and attention to ... Only Local South Florida Candidates (Miami-Dade and Broward Counties). ~~ NO RECRUITERS PLEASE ...

WMX

Email Marketing Specialist (eCRM)

Miami, FL · On-site

Strong interpersonal and customer service skills. * Strong organizational skills and attention to ... Only Local South Florida Candidates (Miami-Dade and Broward Counties). ~~ NO RECRUITERS PLEASE ...

Brenntag AG

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI ... This application is considered current for sixty (60) days only. At the end of this period, if you ...

Brenntag AG

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI ... This application is considered current for sixty (60) days only. At the end of this period, if you ...

Brenntag

Customer Service Representative

Orlando, FL

$15 - $20.25/hr

Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI ... This application is considered current for sixty (60) days only. At the end of this period, if you ...

Service Minds

Customer Service Agent

Bradenton, FL · On-site

$27/hr

Respond to customer communications through phone, email, chat, or other channels as assigned * Follow established call procedures and customer service standards * Meet individual and team performance ...

Copart, Inc.

Customer Service Representative

Ocala, FL · On-site

$16.04 - $18.07/hr

Position may expand to include Chat and Email Customer Support. Answer and place calls in a ... S. applicants and employees only). Please click below to learn more about the E-Verify program: * E ...

Real Floors, Inc.

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

Process and manage incoming customer orders via phone, email, and our online portal. * Provide ... Principals only. Recruiters, staffing agencies and other third parties will not be considered. Real ...

Real Floors

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Process and manage incoming customer orders via phone, email, and our online portal. * Provide ... Principals only. Recruiters, staffing agencies and other third parties will not be considered. Real ...

Ecco Group

Customer Service Agents

Sanford, FL · On-site

$15/hr

This position involves drafting clear, grammatically correct emails, following company policies ... customer service and meet the qualifications above, we encourage you to apply today. We look ...

previous page

Showing results 41-60

All JobsEmail Only Customer Service JobsEmail Only Customer Service Jobs in Florida

Email Only Customer Service information

What is an email only customer service representative?

Email Only Customer Service representatives are professionals who handle customer inquiries, complaints, and support requests solely through email communication. Their responsibilities include responding to customer emails, resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong written communication skills, attention to detail, and the ability to manage multiple conversations efficiently. Email-only support is often used by companies to provide clear, documented communication and to handle customer requests outside of live chat or phone support.

What are the key skills and qualifications needed to thrive as an email only customer service representative?

To excel as an Email Only Customer Service Representative, you need strong written communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email platforms like Outlook or Gmail is commonly required. Attention to detail, patience, and time management are valuable soft skills that help you deliver clear and efficient support. These skills ensure accurate, prompt, and professional assistance, leading to improved customer satisfaction and operational efficiency.

What are some common challenges faced in an email only customer service role, and how can they be managed effectively?

A common challenge in an Email Only Customer Service role is managing a high volume of messages while ensuring each response is personalized and accurate. Without verbal cues, it can be harder to gauge customer emotions or clarify misunderstandings quickly, so clear written communication and attention to detail are essential. Setting up templates for frequent inquiries, utilizing ticketing systems for efficient workflow, and collaborating with team members for complex cases can help manage these challenges effectively. Regular training in written communication and product knowledge also supports consistent, high-quality service.

What is the difference between Email Only Customer Service vs Chat Customer Service?

AspectEmail Only Customer ServiceChat Customer Service
Communication MethodPrimarily via email, asynchronousReal-time messaging via chat
Work EnvironmentTypically desk-based, independentOften live chat platforms, multitasking
Required SkillsWritten communication, patienceQuick typing, multitasking
Common UsageCustomer support, technical assistanceImmediate support, sales inquiries

Both roles involve assisting customers, but Email Only Customer Service focuses on written, asynchronous communication, while Chat Customer Service provides real-time support. The choice depends on whether quick, live interactions or detailed, documented responses are preferred.

What are popular job titles related to Email Only Customer Service jobs in Florida?

For Email Only Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Email Only Customer Service jobs in Florida look for?

The top searched job categories for Email Only Customer Service jobs in Florida are:

What cities in Florida are hiring for Email Only Customer Service jobs?

Cities in Florida with the most Email Only Customer Service job openings:

Email Only Customer Service jobs near you
Infographic showing various Email Only Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service

Hello Sunshine Travels

Tampa, FL • On-site

$14.50 - $19.75/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

About the job Customer Service
Customer Service Representative Travel Industry
Remote | Flexible Schedule |
About the Role:
We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients before, during, and after their trips ensuring every traveler has a smooth, memorable experience.
Responsibilities:

  • Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
  • Provide quotes, itineraries, and travel recommendations based on client preferences.
  • Handle changes, cancellations, and special requests with professionalism and care.
  • Maintain accurate client profiles and documentation.
  • Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.
  • Follow up with clients post-travel to ensure satisfaction and encourage referrals.
  • Stay current on promotions, destinations, and supplier policies.
  • Support the sales and travel advisor team by ensuring excellent client experience.
Qualifications:
  • Strong communication and problem-solving skills.
  • Customer service or hospitality experience preferred (travel industry a plus!).
  • Self-motivated and organized, with attention to detail.
  • Comfortable working remotely and managing multiple clients at once.
  • Proficient in using online tools and booking platforms (training provided).
  • Passion for travel and helping others create unforgettable memories!
Perks:
  • Full training and certification programs provided.
  • Flexible work-from-home schedule.
  • Access to travel discounts and exclusive perks.
  • Growth opportunities and performance bonuses.

Apply