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Email Management Jobs in Baltimore, MD (NOW HIRING)

Akehurst Landscape

Landscape Account Manager

Joppa, MD · On-site

$60K - $90K/yr

Computer skills Proficient in Microsoft word, Excel, and email management * Must have 2 years previous experience managing multiple production crews in the landscape industry. * Bi-lingual in Spanish ...

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All JobsEmail Management JobsEmail Management Jobs in Baltimore, MD

Email Management information

See Baltimore, MD salary details

$71K

$102.1K

$144.6K

How much do email management jobs pay per year?

As of Aug 14, 2026, the average yearly pay for email management in Baltimore, MD is $102,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $124,200.00 per year, depending on experience, location, and employer.

What does email management do?

Email management involves organizing, prioritizing, and responding to emails to ensure efficient communication. Professionals in this role often use email clients and tools to filter messages, schedule responses, and maintain inbox organization, supporting effective workflow and time management.

What are the key skills and qualifications needed for email management?

To thrive in Email Management, you should have strong organizational skills, attention to detail, and experience with digital communication platforms or customer relationship management (CRM) systems. Familiarity with tools such as Microsoft Outlook, Gmail, MailChimp, or scheduling and automation software is typically required. Excellent time management, written communication, and discretion when handling sensitive correspondence are standout soft skills. These abilities are crucial for ensuring timely responses, maintaining an efficient workflow, and upholding professional standards in business communications.

What is email management?

An Email Management job involves organizing, responding to, and maintaining email communications efficiently. Responsibilities typically include filtering emails, responding to inquiries, flagging important messages, unsubscribing from spam, and categorizing emails for easy retrieval. Professionals in this role help businesses and individuals stay on top of their email workflows, ensuring efficiency and timely responses. Strong organizational skills, attention to detail, and proficiency with email platforms are essential for success in this role.

What are some common challenges faced in email management?

A common challenge in Email Management roles is maintaining organization and prioritization when handling high volumes of incoming and outgoing messages. Juggling multiple tasks—such as sorting, responding, delegating, and archiving emails—requires consistent attention to detail and the ability to quickly identify urgent or sensitive communications. Professionals in this position also need to stay updated on best practices for spam reduction, data privacy, and email etiquette. Success often comes from proactively creating systems and templates that streamline workflows while ensuring important communications never slip through the cracks. If you enjoy problem-solving and optimizing processes, this role offers excellent opportunities to improve organizational efficiency and develop transferable administrative skills.

What are popular job titles related to Email Management jobs in Baltimore, MD?

For Email Management jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Email Management jobs in Baltimore, MD look for?

The top searched job categories for Email Management jobs in Baltimore, MD are:

Email Management jobs near you
Infographic showing various Email Management job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $102,096 per year, or $49.1 per hour.

Subject Matter Expert II (SME II) Records Management

kgs

Silver Spring, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Subject Matter Expert II (SME II) Records Management to support KITS and our government customer in Silver Spring, MD. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity.   
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag IT Systems is seeking an experienced Subject Matter Expert II (SME II) - Records Management to support our government clients. The ideal candidate is an expert in all phases of the records management lifecycle and has extensive experience in developing and implementing records management programs, policies, and procedures in compliance with federal regulations.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Subject Matter Expert II - Records Management will be responsible for providing expert guidance and support in all aspects of records management, including conducting records inventories, developing file plans and taxonomies, drafting records control schedules, and implementing electronic recordkeeping practices. The core duties and responsibilities include:
  • Conduct comprehensive records inventories and assessments to identify and classify records series across various formats, including paper, electronic, email, social media, and cloud storage.
  •  Develop and maintain file plans (taxonomies) and records control schedules in accordance with federal regulations and agency-specific requirements.
  •  Provide expert guidance and training on records management best practices, policies, and procedures to ensure compliance with federal regulations and agency-specific requirements.
  • Implement and oversee electronic recordkeeping practices, including email management, digital imaging, cloud storage, and social media records management.
  • Collaborate with stakeholders across the organization to ensure effective records management practices are integrated into business processes and systems.
  • Conduct research and analysis to identify and recommend solutions for records management challenges and issues.
  • Develop and deliver training programs and materials to educate and raise awareness about records management practices and responsibilities.
Requirements:
Education:
  • Master's degree or higher in Records Information Management or a related field, with a minimum of five (5) years of professional records management experience.
          OR
  • Bachelor's degree in Records Information Management or a related field, with a minimum of ten (10) years of professional records management experience.
Work Experience, Knowledge, Skills & Abilities:
  • Professional certification in records management is preferred and will be considered a strength.
  •  Extensive knowledge and expertise in all phases of the records management lifecycle, including inventory, classification, retention, disposition, and preservation.
  • Detailed understanding of federal records management regulations, guidelines, and best practices, including the Federal Records Act, NARA regulations, and agency-specific policies.
  • Proficiency in developing and implementing records management policies, procedures, and control schedules.
  • Experience conducting records inventories and developing file plans (taxonomies) for various record formats, including paper, electronic, email, social media, and cloud storage.
  • Knowledge of electronic recordkeeping practices, including email management, digital imaging, cloud storage, and social media records management.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to technical and non-technical audiences.
  •  Ability to obtain and maintain a Public Trust Clearance.
  • Experience working in a federal government or government contractor environment.
  • Knowledge of project management methodologies and principles.
  • Familiarity with records management software and tools.
  • Ability to lead and mentor records management teams.
  •  Ability to obtain a Public Trust 
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law.  We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation. 
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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