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Email Management Virtual Assistant Jobs in Kitchener, ON

Cineplex

Assistant Manager - GLX Pergola

Guelph, ON · On-site

CA$19.60/hr

What you will do: Part-Time Assistant Manager Cineplex's Part-Time Assistant Managers are an ... or via email at jobs@cineplex.com. Use of AI We use AI-assisted tools to help us review ...

Copeland

Administrative Assistant

Brantford, ON

CA$50K - CA$60K/yr

Administrative Support: Assist with day-to-day administrative tasks, including managing phone calls, emails, and correspondence. Maintain and organize files, documents, and records. Use a company ...

ABL Careers

Receiving Manager

Georgetown, ON · On-site

CA$24 - CA$28/hr

... management, Microsoft Office, email, spreadsheets, and electronic receiving records. -Strong ... After submitting your resume, you will receive a reach out from our virtual recruiter. This reach ...

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Email Management Virtual Assistant information

What is an email management virtual assistant?

Email Management Virtual Assistants are professionals who help individuals or businesses efficiently manage their email inboxes. Their responsibilities typically include sorting emails, responding to inquiries, filtering spam, flagging urgent messages, organizing folders, and maintaining a streamlined communication flow. By delegating these tasks to a virtual assistant, clients can save time, reduce overwhelm, and focus on more important aspects of their work. These assistants often work remotely and use secure methods to handle confidential information.

What are the key skills and qualifications needed to thrive as an email management virtual assistant?

To thrive as an Email Management Virtual Assistant, you need strong organizational skills, attention to detail, and proficiency in written communication, typically supported by experience in administrative support or customer service. Familiarity with email platforms (like Gmail or Outlook), productivity tools (such as Slack, Trello, or Asana), and basic knowledge of email filtering and automation tools are commonly required. Proactive problem-solving, discretion, and time management are essential soft skills that help you efficiently handle high volumes of correspondence while maintaining confidentiality. These skills and qualities are crucial for ensuring prompt, accurate email handling and supporting smooth business operations for clients.

What are the most common challenges faced by an email management virtual assistant, and how can they be addressed?

One of the most common challenges for an Email Management Virtual Assistant is handling a high volume of emails while ensuring timely responses and proper prioritization. To address this, it's important to establish clear organization systems—such as labeling, filtering, and categorizing emails—and to communicate regularly with your client about priorities and expectations. Additionally, learning to draft templates for frequent responses and staying proactive with follow-ups can greatly improve efficiency and client satisfaction. Adapting to each client's preferred communication style and tools is also key to success in this role.

What is the difference between Email Management Virtual Assistant vs Data Entry Virtual Assistant?

AspectEmail Management Virtual AssistantData Entry Virtual Assistant
Primary ResponsibilitiesManaging emails, scheduling, responding to inquiriesInputting data, updating databases, maintaining records
Required SkillsCommunication, organization, email platform proficiencyTyping speed, accuracy, attention to detail
Work EnvironmentRemote, administrative supportRemote, data processing tasks
Common IndustriesAdmin support, customer service, consultingHealthcare, finance, e-commerce

The Email Management Virtual Assistant focuses on handling emails, scheduling, and communication tasks, while the Data Entry Virtual Assistant specializes in inputting and managing data. Both roles require organizational skills and are often performed remotely, but they serve different operational needs within organizations.

Email Management Virtual Assistant jobs near you

Sales & Service Assistant

Sun Life Financial

Waterloo, ON • Hybrid

Full-time

Medical, Life

Posted 11 days ago

Key responsibilities

  • Support Account Executives and Service Specialists in business acquisition and retention activities.

  • Coordinate and respond to inquiries and requests for information from Clients, Advisors, and Consultants, and prepare reports and correspondence.

  • Manage administrative tasks such as updating internal tracking tools, processing simple client revisions, managing mail, ordering supplies, and assisting with event planning.

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

94th of 315 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.


At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.


Discover how you can make a difference in the lives of individuals, families and communities around the world.


Job Description:

JR00118076 Group Benefits Sales & Service Assistant

About the role:

Do you thrive in a fast-paced environment? We are looking for a Sales & Service Assistant to join our National team in the Group Benefits Business Development area. In this role, you will be primarily accountable for providing support for business acquisition and retention activities to the Business Development team. This role will report to the Sales & Service Assistants Team Lead.

What will you do?

  • Support Account Executives and Service Specialist/Consultants
  • Coordinate and respond to inquiries and requests for information from Clients, Advisors and Consultants (email inquiries and requests)
  • Update and ensure internal reporting and tracking tools are maintained with accurate and up to date information including data entry
  • Compose and/or prepare various correspondence and presentations
  • Request and prepare various reports for advisors and clients
  • Compile relevant information for renewals
  • Process of simple revisions for clients
  • Works in close collaboration with other business areas (ex. underwriting, disability, group operations, etc.)
  • Manage incoming and outgoing mail
  • In office responsibilities as required
  • Order promotional and business supplies
  • Event planning

What do you need to succeed?

  • 1-2 years relevant work experience in office administration and client services
  • In-depth knowledge of Microsoft Office (Excel, Word and PowerPoint)
  • Experience with Microsoft Excel, specifically manipulating reports using Pivot Tables and V-look ups
  • Organizational and time management skills with the ability to prioritize competing requests/ tasks
  • Teamwork and cooperation
  • Familiarity with AI capabilities
  • Ability to multi-task within a fast-paced environment while maintaining a high degree of accuracy
  • Excellent written and oral communication skills
  • Understands client needs and identifies solutions to non-standard requests
  • Ability to work independently and as part of a high functioning team
  • Relationship building/management skills
  • Strong attention to detail

Preferred Skills:

  • Post Secondary Education
  • Understanding and knowledge of Group benefits products

What's in it for you?

  • Hybrid work environment
  • A friendly, collaborative, and inclusive culture
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Pension, stock and savings programs to help build and enhance your future financial security
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Access to our Global Learning Centre, available 24/7 for your learning needs
  • Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards:

  • We are honoured to be recognized as a 2022, 2023 and 2024 Best Workplaces in Canada by Great Place to Work Canada

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.


Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.


Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.


We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.


We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.


We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.


Salary Range:

51,000/51 000 - 80,200/80 200

Job Category:

Customer Service / Operations

Posting End Date:

03/09/2026

What Sun Life Assurance Company of Canada employees say

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