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Email Management Virtual Assistant Jobs in New Brunswick

Canon Careers

32735

Dieppe, NB · Remote

Bilingual (English-French) Technical Support Representative - Virtual * Are you passionate about ... As a member of the Canon team, you will assist our customers with a range of consumer products ...

Canon Careers

34193

Dieppe, NB · On-site +1

CA$45K - CA$47K/yr

Bilingual (English-French) Technical Support Representative - Virtual * Are you passionate about ... As a member of the Canon team, you will assist our customers with a range of consumer products ...

Canon Careers

34666

Dieppe, NB · Remote

CA$45K - CA$47K/yr

Bilingual Technical Support Representative - Virtual * Are you passionate about creating ... As a member of the Canon team, you will assist our customers with a range of consumer products ...

Genesco

Assistant Store Manager Canada

Saint John, NB · On-site

Prior retail management experience preferred * 6-12 months retail sales experience * Excellent ... email accommodation@genesco.com or call (615) 367-7467. Genesco's employment practices will ...

Canon Careers

26776

Dieppe, NB · Remote

Bilingual Business Development Representative - Virtual * Do you enjoy prospecting? * Are you good ... Manage prospect lists and generate quality leads by scheduling product demonstrations and ...

URS Group

The Administrative Assistant will provide shared support for a department or team and be ... Provide support including e-mail and writing support, phone support, and calendar management

Ambrosia QSR

$18.25 - $21.50/hr

Assistant Managers must have open availability, work full-time, and be scheduled to work shifts ... Maintain a working cell phone and effectively communicate via text, phone calls and emails

Canon Careers

34802

Dieppe, NB · Remote

CA$43K - CA$48K/yr

Intermediate experience with email, CRM, and outbound phone prospecting. Why Join? REMOTE WORK * This position offers a Virtual work schedule. You will be 100% remote and not required to report to ...

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Email Management Virtual Assistant information

What is an email management virtual assistant?

Email Management Virtual Assistants are professionals who help individuals or businesses efficiently manage their email inboxes. Their responsibilities typically include sorting emails, responding to inquiries, filtering spam, flagging urgent messages, organizing folders, and maintaining a streamlined communication flow. By delegating these tasks to a virtual assistant, clients can save time, reduce overwhelm, and focus on more important aspects of their work. These assistants often work remotely and use secure methods to handle confidential information.

What are the key skills and qualifications needed to thrive as an email management virtual assistant?

To thrive as an Email Management Virtual Assistant, you need strong organizational skills, attention to detail, and proficiency in written communication, typically supported by experience in administrative support or customer service. Familiarity with email platforms (like Gmail or Outlook), productivity tools (such as Slack, Trello, or Asana), and basic knowledge of email filtering and automation tools are commonly required. Proactive problem-solving, discretion, and time management are essential soft skills that help you efficiently handle high volumes of correspondence while maintaining confidentiality. These skills and qualities are crucial for ensuring prompt, accurate email handling and supporting smooth business operations for clients.

What are the most common challenges faced by an email management virtual assistant, and how can they be addressed?

One of the most common challenges for an Email Management Virtual Assistant is handling a high volume of emails while ensuring timely responses and proper prioritization. To address this, it's important to establish clear organization systems—such as labeling, filtering, and categorizing emails—and to communicate regularly with your client about priorities and expectations. Additionally, learning to draft templates for frequent responses and staying proactive with follow-ups can greatly improve efficiency and client satisfaction. Adapting to each client's preferred communication style and tools is also key to success in this role.

What is the difference between Email Management Virtual Assistant vs Data Entry Virtual Assistant?

AspectEmail Management Virtual AssistantData Entry Virtual Assistant
Primary ResponsibilitiesManaging emails, scheduling, responding to inquiriesInputting data, updating databases, maintaining records
Required SkillsCommunication, organization, email platform proficiencyTyping speed, accuracy, attention to detail
Work EnvironmentRemote, administrative supportRemote, data processing tasks
Common IndustriesAdmin support, customer service, consultingHealthcare, finance, e-commerce

The Email Management Virtual Assistant focuses on handling emails, scheduling, and communication tasks, while the Data Entry Virtual Assistant specializes in inputting and managing data. Both roles require organizational skills and are often performed remotely, but they serve different operational needs within organizations.

What job categories do people searching Email Management Virtual Assistant jobs in New Brunswick look for?

The top searched job categories for Email Management Virtual Assistant jobs in New Brunswick are:

Email Management Virtual Assistant jobs near you
Infographic showing various Email Management Virtual Assistant job openings in New Brunswick as of August 2026, with employment types broken down into 62% Full Time, 33% Part Time, and 5% Contract. Highlights an 55% In-person, and 45% Remote job distribution.

32735

Canon Careers

Dieppe, NB • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Bilingual (English-French) Technical Support Representative – Virtual

  • Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?
  • Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution?
  • Can you effectively upsell products and services and guide customers to make the right purchasing decisions?

If so, this could be the role for you!

As a member of the Canon team, you will assist our customers with a range of consumer products, such as fax machines, scanners, printers, and photo equipment. You will use your problem-solving skills to identify each consumer’s inquiry and guide them to an appropriate solution, ensuring that every case is resolved satisfactorily. 

ROTATING SHIFTS - Must be available:

Monday - Friday, 10:00AM - 6:00PM (ATL)

Monday - Friday, 11:00AM - 7:00PM (ATL)


Key Responsibilities:

  • Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect and a helpful and professional tone of voice.
  • Assist customers with clear direction and communicate with appropriate troubleshooting steps; focusing on customer satisfaction and solutions.
  • Finding opportunities on every customer interaction (Phone, Email, Chat) to add value for the customer and Canon by offering updates to their products, or providing detailed information on a pre-sale inquiry.
  • Frequently use of our CRM database to navigate and look up customer information, alongside documenting detailed customer information regarding customer interactions.
  • The focus is to meet monthly KPIs, Operational Metrics, and employee reliability to ensure the end result is to create a great customer experience.
  • Working in a fast-paced environment, collaborating with colleagues and the leadership team while maintaining professionalism and excellent work ethic

To Succeed, You Will Need:

  • French and English proficiency
  • High school diploma
  • Minimum 1 year experience in a contact center or customer service environment
  • Proven customer relations skills professionally and courteously in a multi-channel environment
  • Familiarity with computers to learn systems/processes promptly
  • Ability to organize time, set priorities and multi-task in order to meet KPIs
  • Exemplary written and oral communication skills

Why Join?

REMOTE WORK

  • This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Employee Appreciation Events

Apply