ZipRecruiter

Log In

1

Email Customer Support Jobs in Oklahoma (NOW HIRING)

360 Payments

Customer Support Specialist

Tulsa, OK · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide frontline customer support through phone, email, chat, text messaging, through our ... ticketing system * Handle account maintenance requests, reconciliation questions, funding research ...

VEHLO

Customer Support Specialist

Tulsa, OK

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide frontline customer support through phone, email, chat, text messaging, through our ... ticketing system * Handle account maintenance requests, reconciliation questions, funding research ...

Gemini

Customer Support Specialist

El Reno, OK · On-site

$16 - $19/hr

  • Medical

  • Retirement

  • PTO

... supporting the organization's commitment to quality service. DUTIES AND RESPONSIBILITIES ... Respond to customer inquiries via telephone, email, chat, and/or in person in a professional and ...

GEMINI INDUSTRIES INC

Customer Support Specialist

El Reno, OK · On-site

$16 - $19/hr

  • Medical

  • Retirement

  • PTO

... supporting the organization's commitment to quality service. DUTIES AND RESPONSIBILITIES ... Respond to customer inquiries via telephone, email, chat, and/or in person in a professional and ...

next page

Showing results 1-20

All JobsEmail Customer Support JobsEmail Customer Support Jobs in Oklahoma

Email Customer Support information

See Oklahoma salary details

$9

$21

$52

How much do email customer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for email customer support in Oklahoma is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $24.42 per hour, depending on experience, location, and employer.

What is an email customer support representative?

Email customer support representatives are professionals who assist customers by responding to inquiries, resolving issues, and providing information through email communication. They handle a variety of customer concerns, such as product questions, order tracking, returns, and technical support. These representatives play a crucial role in ensuring customer satisfaction by offering timely and accurate responses, often following company guidelines and protocols. Their responsibilities may also include documenting customer interactions and escalating complex issues to higher-level support. Strong written communication skills and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as an email customer support representative?

To excel as an Email Customer Support representative, strong written communication, problem-solving abilities, and attention to detail are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and standard office software is commonly required. Patience, empathy, and professionalism help build rapport and effectively resolve customer concerns. These skills ensure timely, accurate, and positive customer interactions, which are crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by email customer support representatives, and how can they be managed effectively?

Email Customer Support representatives often face challenges such as handling a high volume of inquiries, addressing complex or sensitive customer issues without the benefit of tone or immediate feedback, and ensuring timely responses. To manage these effectively, it's important to use clear and empathetic communication, leverage templates for frequent questions while personalizing responses as needed, and prioritize organizational skills to track and resolve open cases promptly. Collaborating with teammates and other departments can also help resolve escalated or technical issues more efficiently.

What is the difference between Email Customer Support vs Live Chat Customer Support?

AspectEmail Customer SupportLive Chat Customer Support
Communication MethodAsynchronous written communication via emailReal-time written communication via live chat
Response TimeTypically slower, hours to daysImmediate or within minutes
Work EnvironmentMostly remote, independentRemote or on-site, often multitasking
Required SkillsStrong written communication, patienceFast typing, multitasking, quick problem-solving

Both roles involve assisting customers through written communication, but Email Customer Support focuses on detailed, asynchronous responses, while Live Chat Customer Support emphasizes quick, real-time interactions. The choice depends on whether you prefer thoughtful, documented replies or immediate customer engagement.

What are the most commonly searched types of Email Customer Support jobs in Oklahoma?

The most popular types of Email Customer Support jobs in Oklahoma are:

What are popular job titles related to Email Customer Support jobs in Oklahoma?

For Email Customer Support jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Email Customer Support jobs in Oklahoma look for?

The top searched job categories for Email Customer Support jobs in Oklahoma are:

Email Customer Support jobs near you
Infographic showing various Email Customer Support job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $44,501 per year, or $21.4 per hour.

Customer Support Specialist

Consider Posh Pro

Oklahoma City, OK

$16.75 - $22.50/hr

Full-time

Posted 16 days ago

Job description

Company Description

At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle.

Job Description

Job Description :We are seeking a dedicated and personable Customer Support Specialist to join our dynamic team. In this role, you will be the frontline ambassador of our company, responsible for delivering exceptional service and support to our valued customers. The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to resolve issues efficiently and empathetically

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Troubleshoot and resolve customer issues efficiently, ensuring satisfaction.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Collaborate with internal teams to escalate and resolve complex problems.
  • Provide product information and guidance to help customers make informed decisions.
Qualifications

Requirements

  • Proven experience in a customer support or service role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Familiarity with customer support software and CRM systems.

Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients