ZipRecruiter

Log In

1

Email Customer Service Jobs in Manchester, NH (NOW HIRING)

Boston Technology Corporation

Customer Support

Hudson, NH · On-site

$17.25 - $22/hr

Customer Service / Customer Support Handles product returns, RMAs, repairs, replacements, and service requests Supports internal/external customers through phone, email, service portal, and Oracle ...

New

Robert Half

Customer Service Representative

Andover, MA · On-site

$19.95 - $23.10/hr

Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a solutions-focused approach. * Enter and update customer orders, account details, and service information ...

Haffner's

Customer Service Representative

Newton, NH · On-site

$20 - $24/hr

Provide outstanding, positive customer service to Haffner's customers via telephone, email, and lobby visits. * Answer initial and follow up calls from customers who have delivery, service, and ...

New

Haffner's

Customer Service Representative

Goffstown, NH · On-site

$20 - $24/hr

Provide outstanding, positive customer service to Haffner's customers via telephone, email, and lobby visits. * Answer initial and follow up calls from customers who have delivery, service, and ...

Haffner's

Customer Service Representative

Newton, NH · On-site

$20 - $24/hr

Provide outstanding, positive customer service to Haffner's customers via telephone, email, and lobby visits. * Answer initial and follow up calls from customers who have delivery, service, and ...

New

Pexco

Customer Service Rep

Plaistow, NH · On-site

$16.50 - $22.50/hr

Coordinate the completion of all incoming requests from customers via phone, email, fax or mail ... In addition, Pexco offers a wide range of differentiated, value-added services, including design ...

Summit Companies

Customer Service Representative

Manchester, NH · On-site

$16 - $21.75/hr

Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct ...

New

next page

Showing results 1-20

All JobsEmail Customer Service JobsEmail Customer Service Jobs in Manchester, NH

Email Customer Service information

See Manchester, NH salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for email customer service in Manchester, NH is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are popular job titles related to Email Customer Service jobs in Manchester, NH?

For Email Customer Service jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Manchester, NH look for?

The top searched job categories for Email Customer Service jobs in Manchester, NH are:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,928 per year, or $18.7 per hour.

Customer Service Representative

AVID Energy Solutions

Methuen, MA • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

New

Job description

AVID Energy Solutions is immediately seeking a Customer Service Representative to join our team in Methuen, MA and start a career helping customers with energy efficiency and utility cost savings. This is a full-time role at AVID Energy Solutions playing a key role in customer support, customer scheduling and customer service needs with a clear path for growth.

Essential Job Functions:

  • Work 8am to 5pm daily with additional hours as needed 
  • Answer all incoming customer, service, support and vendor phone calls
  • Manage customer mailings, calls and email
  • Coordinate with customers to schedule all Insulation and HVAC crews
  • Coordinate with the installation crews and service department
  • Work with the crews and field managers on customer project issues and cases
  • Resolve customer issues in a timely and cost effective fashion
  • Make customer satisfaction follow-up calls, surveys and emails
  • Solicit customer reviews and referrals
  • Respond to customer requests and resolving issues while promoting and maintaining the brand
  • Handle a high volume of calls while being polite and concise to deliver a favorable customer service experience
  • Good work ethic, can-do attitude, and do the right thing even when no one is watching
  • Ability to maintain real-time communication with your manager and upper management as needed
  • Ability to work independently and solve problems with minimal supervision
  • Ability to manage multiple tasks
Qualifications:
  • 1-3 years of previous customer service or customer support experience
  • Prior experience making 40+ calls and emails daily
  • Prior experience in residential HVAC, insulation construction, or a similar home services industry
  • Familiar with Customer Relationship Manager (CRM) systems preferably Salesforce
  • Proficient with Google Workspace or Microsoft Office
  • Excellent interpersonal and communication skills
  • Problem solver and systematic in approach
  • Well spoken and excels with phone conversions and objection handling
  • Bilingual preferred but not required
  • Consent to a CORI background check and drug test screening

Benefits:

  • Health, Dental and Vision insurance
  • Life insurance
  • Paid time off & Paid company holidays
  • Uncapped commissions and bonuses
  • Continuous training and growth opportunities
  • Referral program

About AVID Energy Solutions:

AVID Energy Solutions is a proud Mass Save Partner® dedicated to helping home owners reduce their energy output and save on their monthly utility bills. With offices in Methuen and Sutton, we work with clients throughout the North Shore, South Shore, Central and Western Massachusetts, as well as the Greater Boston area to find the best possible solutions for their energy efficiency needs and budget. We believe that everyone should have access to affordable, reliable energy efficient solutions, and we are committed to providing that to homeowners throughout Massachusetts.

Our team of certified energy efficiency specialists, professional weatherization installers, and friendly customer service representatives are all committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, windows and doors.


 

Vmi3wBTUMO