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Email Customer Service Jobs in Kent, WA (NOW HIRING)

The Glass Guru

Customer Service Representative

Redmond, WA · On-site

$16 - $18/hr

As the primary person on the front lines of customer service, the Customer Service Rep handles ... Respond to inbound email correspondence, forward on as appropriate * Greet customers and all other ...

Autonomy Staffing

Customer Service Specialist

Renton, WA · On-site

$26.50 - $29/hr

This role is primarily email/inbox management, order/data entry, and basic payment processing ... Experience in customer service plus order processing / data entry * Experience handling payments ...

TripleNet Technologies

Customer Service II

Seattle, WA · On-site

$25.48/hr

... emails, • Educate and assist customers via phone,and email. • Orient customers to client program policies and procedures,Online features and expected group norms. • Respond via email to ...

TalentBridge

Customer Service Representative

Fife, WA · On-site

$18.50/hr

Customer Service Representative Location: Fife, WA (Onsite) Job Type: 06 Months Contract Pay Rate ... Key Responsibilities * Assist customers and business partners via telephone and email . * Handle ...

PostNet

Customer Service Representative

Spanaway, WA · On-site

$16 - $20/hr

Assists customers with their product and service need in person, through email, and by phone * Processes customer sales through the point-of-sale system * Up-sells, cross-sells, and actively ...

PostNet

Customer Service Representative

Spanaway, WA · On-site

$16 - $20/hr

Assists customers with their product and service need in person, through email, and by phone * Processes customer sales through the point-of-sale system * Up-sells, cross-sells, and actively ...

Kim Luxe Travel

Travel Customer Service

Seattle, WA · On-site

$18.25 - $24.75/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Kent, WA

Email Customer Service information

See Kent, WA salary details

$11

$21

$30

How much do email customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for email customer service in Kent, WA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.61 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are popular job titles related to Email Customer Service jobs in Kent, WA?

For Email Customer Service jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Kent, WA look for?

The top searched job categories for Email Customer Service jobs in Kent, WA are:

What cities near Kent, WA are hiring for Email Customer Service jobs?

Cities near Kent, WA with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.

Customer Service Representative

Johnson Service Group

Federal Way, WA • On-site

$21 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Johnson Service Group is looking for a Customer Service Rep with 1-4 years’ experience working in an Aerospace environment, This a Contract-Direct job in WA state.
Pay Rate: $22.00 HR
Position Summary
To provide sales staff support in an efficient and accurate manner. This entails a high level of verbal and written communication with customers, vendors, and staff.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
 

  • Customer interface via phone or email.
  • Contact manufacturers for pricing.
  • Enter vendor quotes.
  • Enters sales orders, validating entry to customer purchase order.
  • Works open order reports.
  • Follow up on open purchase orders.
  • Answer phones.
  • Assist customers when possible or refers to appropriate sales associate.
  • Assists assigned sales associates with miscellaneous clerical or research tasks.
  • Work with other departments as needed to solve issues.

Minimum Qualifications (Knowledge, Skills, and Abilities)
 

  • High school diploma or equivalent.
  • <2 years aerospace experience.
  • The ability to maintain a high level of accuracy.
  • Computer skills, including the use Microsoft Excel, Microsoft Word, and Outlook.
  • Email at a highly proficient level.
  • Excellent verbal, written, and listening skills.
  • The ability to organize and prioritize tasks.
  • The ability to work as part of a team
  • Willingness to continue development to self-enhance personal performance.

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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