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Email Customer Service Jobs in California (NOW HIRING)

United Nissan

Customer Service

Imperial, CA

$17 - $22/hr

Collect customer's names, multiple phone numbers, and email addresses from all incoming sales or ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

ACS Staffing, Inc

Customer Service

Cerritos, CA · On-site

$18 - $20/hr

Customer Service Representative (Logistics) Cerritos, CA Pay: $18.00-$20.00 per hour (DOE) Schedule ... Call Susana: (562) 668-7680 Email your resume: ssandoval@acsstaffinginc.com Register online before ...

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Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

Provide clear, friendly communication in-person, via phone, and email Requirements: * Prior customer service or retail experience (preferred) * Basic computer skills and ability to learn new systems

Sparrow Company

Customer Service

Escondido, CA

$16.75 - $22.75/hr

Answer incoming calls and emails from customers requesting concrete orders. * Accurately enter ... Previous experience in customer service, order entry, dispatch, logistics coordination, or a ...

Sparrow Company

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

Answer incoming calls and emails from customers requesting concrete orders. * Accurately enter ... Previous experience in customer service, order entry, dispatch, logistics coordination, or a ...

Sparrow Inc

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

Answer incoming calls and emails from customers requesting concrete orders. * Accurately enter ... Previous experience in customer service, order entry, dispatch, logistics coordination, or a ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

... and email Requirements: Prior customer service or retail experience (preferred) Basic computer skills and ability to learn new systems Friendly, outgoing, and professional demeanor Ability to ...

Kaizen Stackup

Customer Service

Anaheim, CA

$17 - $20/hr

... and email Requirements: Prior customer service or retail experience (preferred) Basic computer skills and ability to learn new systems Friendly, outgoing, and professional demeanor Ability to ...

Kinetic Personnel Group

Customer Service

Cerritos, CA · On-site

$18 - $19/hr

... and email Respond to customer inquiries in a timely and professional manner Maintain accurate ... service-oriented attitude in all interactions Qualifications Strong verbal and written ...

Island Grad Inc

Customer Service

San Bernardino, CA

$16.50 - $22.25/hr

Respond to phone calls, emails, and online inquiries in a professional and timely manner. * Provide information about Island Grad Inc.'s programs, services, events, and resources. * Assist students ...

TEKsystems

Email Developer

Torrance, CA

$54.42/hr

Description The Email Developer will be responsible for designing and building engaging internal ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in California

Email Customer Service information

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How much do email customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in California?

The most popular types of Email Customer Service jobs in California are:

What are popular job titles related to Email Customer Service jobs in California?

For Email Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in California look for?

The top searched job categories for Email Customer Service jobs in California are:

What cities in California are hiring for Email Customer Service jobs?

Cities in California with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in California as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service

United Nissan

Imperial, CA

$17 - $22/hr

Full-time

Re-posted 23 days ago

Job description

United Nissan is hiring motivated team players to work in our Business Development Center as Appointment Setters. Our high-volume dealership is busy, fast-paced, and located in Las Vegas (Sahara/McLeod). We want motivated Inbound/Outbound Business Development Representatives to start setting appointments immediately. 

ESSENTIAL DUTIES:

  • Answer all incoming phone calls according to management-approved incoming call word tracks (scripts) and schedule showroom visits or test drive appointments.
  • Collect customer's names, multiple phone numbers, and email addresses from all incoming sales or advertising campaign calls.
  • Log all Customer contacts and comments into CRM Software.
  • Schedule future follow-up contact in CRM software if no appointment is generated from the initial incoming sales call.
  • Contact Customers using management-approved outbound phone contact word tracks (scripts) and customer contact lists in CRM Software to schedule showroom appointments that check-in upon arrival with the reception desk.
  • Confirm scheduled appointments using the appointment confirmation email template in CRM software.
  • Post scheduled appointments into CRM software and print a copy for CRM Administrators at the showroom reception desk.
  • Contact "No Show" customers and reschedule their showroom appointments for a more convenient day and time.
  • Follow up with CRM Administrators at the reception desk to determine if appointments are kept and the outcome.
  • Results-Based CRM: Change the status of prospect records in CRM software to reflect the customer's progress within the car buying cycle, and schedule future customer contact for every customer based on the results of current customer contact.
  • Purify and update Customer information and contact data in the CRM application... Maintain accurate notes describing every customer contact.
  • Generate personalized emails confirming phone conversations
  • Schedule follow-up reminders in CRM software for the next contact.
  • Contact Customers based on current Nissan marketing initiatives.
  • Respond to Customer web-based requests using email and telephone.
  • Contact Internet Customers via email and phone to schedule a Sales appointment.
  • Follow up on Internet Customer emails according to a pre-determined timeline. 
  • Create a customer welcome folder for the reception desk on all confirmed appointments.
  • Print Customer reception presentation based on appointment type.
  • Forward any Customer concerns to the correct Departmental Manager and follow up with the customer to verify concerns have been addressed

Requirements: 

  • Effective verbal communication skills 
  • Ability to identify customer needs, wants, and/ or concerns 
  • Ability to overcome objections 
  • Ability to always maintain and provide excellent customer service 
  • Self-motivated, positive, upbeat, and a high energy level 
  • Ability to remain determined and focused in the face of rejection 
  • Also seeking Bilingual Representatives (NOT REQUIRED) 
  • Must be able to meet production goals in a fast-paced and structured environment
  • Must have a High School Diploma or GED. 
  • A high degree of professionalism, negotiation, and customer service skills are a must 
  • Must be able to pass a background check and drug screen. 

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