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Email Customer Service Jobs in Alaska (NOW HIRING)

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

Currently seeking a customer service agent with fantastic people skills via email and phone. The ideal candidate will promote a customer friendly atmosphere and can maintain good communication. The ...

Job Title Cargo Customer Service, Front Desk, Aviation Location 6111 Lockheed Avenue, Anchorage, AK ... Lisa Ortega Phone: (907) 249-4359 Email: recruitment@evertsair.com

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

  • Dental

  • Vision

  • Life

  • Retirement

Answer and respond to customer phone calls, emails, text messages, and in-person inquiries in a professional and timely manner. * Provide exceptional customer service by addressing questions ...

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

  • Dental

  • Vision

  • Life

  • Retirement

Answer and respond to customer phone calls, emails, text messages, and in-person inquiries in a professional and timely manner. * Provide exceptional customer service by addressing questions ...

Customer Service Representative

Anchorage, AK · On-site

$18.25 - $23.73/hr

  • Dental

  • Vision

  • Life

  • Retirement

Answer and respond to customer phone calls, emails, text messages, and in-person inquiries in a professional and timely manner. * Provide exceptional customer service by addressing questions ...

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer a variety of customer information requests in person, by phone, and email, regarding rates ... Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and ...

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... This email is listed exclusively to assist disabled job seekers whose disability prevents them from ...

Customer Service Representative

Fairbanks, AK · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative $20 - $25 Per Hour Classic Collision is now hiring a Customer ... This email is listed exclusively to assist disabled job seekers whose disability prevents them from ...

New

Customer Service Representative

Juneau, AK

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer a variety of customer information requests in person, by phone, and email, regarding rates ... Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and ...

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer a variety of customer information requests in person, by phone, and email, regarding rates ... Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and ...

Customer Service Representative

Juneau, AK · On-site

$25.01 - $30.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer a variety of customer information requests in person, by phone, and email, regarding rates ... Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and ...

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer a variety of customer information requests in person, by phone, and email, regarding rates ... Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and ...

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Showing results 1-20

Email Customer Service information

See Alaska salary details

$10

$20

$28

How much do email customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for email customer service in Alaska is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.50 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are popular job titles related to Email Customer Service jobs in Alaska?

For Email Customer Service jobs in Alaska, the most frequently searched job titles are:

Infographic showing various Email Customer Service job openings in Alaska as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,106 per year, or $20.2 per hour.

$16.25 - $22.25/hr

Other

Re-posted 22 days ago


Job description

Customer Service Representative

A leading freight forwarder is seeking a skilled Customer Service Representative for their Operations Department in Anchorage, Alaska. This is a full-time role with opportunities for overtime on a regular basis!

Currently seeking a customer service agent with fantastic people skills via email and phone. The ideal candidate will promote a customer friendly atmosphere and can maintain good communication. The Customer Service Representative will be working directly with drivers, warehouse, and customers and provide excellent customer service.

Related specific responsibilities will include:

  • Providing excellent customer service
  • Basic computer skills, including Microsoft Office, email, and web browsing
  • Managing multiple phone lines
  • Proficient in geography to determine best forwarding routes
  • Data Entry
  • Ensuring timely movement of cargo from origin to destination
  • Perform additional duties on a needed basis

Qualifications:

  • Exceptional time management and multitasking capabilities
  • 1-2 years of experience in Logistics
  • 1-2 years of experience in Customer Service
  • Dependable, reliable, and punctual
  • Strong work ethic with the ability to succeed in a fast-paced environment