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What is the difference between Ellie Remote vs Customer Service Representative?

AspectEllie RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Industry UsageTech, healthcare, retail companies hiring remotelyRetail, telecom, finance sectors
Common Search IntentRemote customer support jobsCustomer service jobs

Ellie Remote typically refers to remote customer support roles with specialized training, while Customer Service Representative is a broader term for customer support jobs that may be in-office or remote. Both roles involve assisting customers, but Ellie Remote emphasizes remote work and specific training programs.

LICENSED Outpatient Mental Health Therapist Alabama REMOTE

Ellie Mental Health - 085

Dothan, AL • Remote

$70K - $85K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Clinic Description
Alabama Licensed Remote Mental Health Therapist
As an Outpatient Therapist at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and weve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
We Offer:

  • Unique pay model with industry leading compensation
  • A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
  • Additional benefits and perks

Responsibilities Include:

  • Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
  • Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
  • Utilize creativity in interventions to help clients achieve and exceed goals
  • Prepare and submit individual documentation for each session per company guidelines and protocol
  • For Full-Time status clinicians must maintain a caseload of a minimum of 25 client visits per week
  • Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
  • Attend and participate in all clinical staff meetings and trainings
  • Other stuff we probably forgot to add but just as meaningful and important to your role ;)
Required Qualifications and Skills:

  • Candidates are required to have a masters degree in one of the behavioral sciences or related fields from an accredited college or university and licensure in their designated field
  • Candidates should have clinical licensure (LMFT, LPC, LICSW, LP etc.)
  • Required experience with completing DAs, treatment plans and clinical case notes
  • Effective written and verbal communication skills
  • Ability to demonstrate and model stable, appropriate boundaries with clients
  • Ability to complete and submit documentation of services and other documents in a timely manner
  • Comfort and familiarity working with a diverse client base
  • Proficient in the use of Office 365 and Electronic Health Record systems (Valant experience a plus!)
  • Fully Licensed Clinicians will ideally be credentialed with insurance panels
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a Ellie Mental Health, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisees application process.

This is a remote position.