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Eligibility Assistant Jobs in Rochester, IN (NOW HIRING)

DFR

Eligibility Assistant - Front Desk

Peru, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Plymouth, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Wabash, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Plymouth, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Wabash, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR llc

Eligibility Assistant-Front Desk

Warsaw, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant-Front Desk

Warsaw, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Logansport, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Logansport, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant-Front Desk

Warsaw, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Peru, IN · On-site

$14/hr

  • PTO

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

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All JobsEligibility JobsEligibility Assistant JobsEligibility Assistant Jobs in Rochester, IN

Eligibility Assistant information

See Rochester, IN salary details

$8

$17

$26

How much do eligibility assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for eligibility assistant in Rochester, IN is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.66 per hour, depending on experience, location, and employer.

What is an eligibility assistant?

An eligibility assistant is a professional who helps determine if individuals qualify for specific programs or benefits, often working with government agencies or healthcare providers. They review applications, verify information, and ensure compliance with eligibility criteria, frequently using specialized software and documentation. Strong attention to detail and knowledge of eligibility requirements are essential for this role.

What are the key skills and qualifications needed to thrive as an eligibility assistant, and why are they important?

To thrive as an Eligibility Assistant, you need a strong understanding of eligibility criteria, data entry, and basic administrative procedures, often supported by a high school diploma or equivalent. Familiarity with case management software, government benefits systems, and document management tools is typically required. Attention to detail, strong organizational skills, and effective communication are essential soft skills for this role. These capabilities ensure accurate processing of applications, compliance with regulations, and efficient service to clients seeking assistance.

What are some common challenges eligibility assistants face when handling client applications, and how can they be addressed?

Eligibility Assistants often encounter challenges such as incomplete documentation, tight deadlines, and complex eligibility requirements. To address these, it's important to maintain strong organizational skills, communicate clearly with applicants to gather missing information, and stay up to date with policy changes. Collaborating closely with team members and supervisors can also help ensure applications are processed efficiently and accurately, leading to better outcomes for both clients and the organization.

What does an eligibility assistant do?

An Eligibility Assistant is responsible for reviewing applications and supporting documents to determine if individuals qualify for various government or organizational programs, such as healthcare, food assistance, or unemployment benefits. They collect and verify information, explain program requirements, and help applicants complete the necessary paperwork. Additionally, they may answer questions from applicants, update records, and ensure compliance with relevant policies and regulations.

What is the difference between Eligibility Assistant vs Eligibility Specialist?

AspectEligibility AssistantEligibility Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often additional certifications or training in healthcare or social services
Work EnvironmentAdministrative offices, healthcare facilities, government agenciesHealthcare settings, social service agencies, government programs
Employer & Industry UsagePublic assistance programs, healthcare providers, government agenciesMedicaid/Medicare programs, social services, healthcare organizations
Common Search & Comparison IntentUnderstanding entry-level roles assisting with eligibility processesSeeking detailed responsibilities and qualifications for specialized eligibility roles

Eligibility Assistants typically handle administrative tasks related to verifying eligibility, while Eligibility Specialists perform more in-depth assessments and decision-making regarding program qualifications. Both roles are essential in healthcare and social services, but Specialists usually require additional training or certifications for complex cases.

What cities near Rochester, IN are hiring for Eligibility Assistant jobs?

Cities near Rochester, IN with the most Eligibility Assistant job openings:

Eligibility Assistant jobs near you
Infographic showing various Eligibility Assistant job openings in Rochester, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,640 per year, or $17.6 per hour.

Eligibility Assistant - Front Desk

Knowledge Services

Peru, IN • On-site

$14/hr

Other

PTO

Re-posted 23 days ago

Job description

Eligibility Assistant

Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.

This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.

If you are looking for a position that could be the start of your career, apply now for immediate consideration.

Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

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