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Electrical Supply Customer Service Representative Jobs

Customer Service Representative

Mount Vernon, IL ยท On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Mt. Vernon, IL Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact ...

Customer Service Representative

Bloomington, IL ยท On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Bloomington, IL Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Customer Service Representative

Lafayette, IN ยท On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Customer Service Representative

Decatur, IL ยท On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do ...

Customer Service Representative

Indianapolis, IN ยท On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers look for when they walk in--because you know your stuff and get things done? Do you enjoy solving ...

Customer Service Representative

Lima, OH ยท On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lima, OH Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact with ...

Customer Service Representative

Terre Haute, IN ยท On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact ...

Customer Service Representative

Lima, OH ยท On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lima, OH Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact with ...

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do ...

Customer Service Representative

Arco, ID ยท On-site

$13.50 - $18.25/hr

Customer Service Representative- Arco Electric Products, Shelbyville IN Do you take pride in ... Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical ...

Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative (Dental/Medical Focus) We are seeking a detail-oriented ... dental supply customer service are strongly preferred. Your practical understanding of dental ...

Customer Service Representative

Irving, TX ยท On-site

$14.75 - $20/hr

Summit Electric Supply offers electrical products and services to contractors. If it helps bring ... Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service ...

Customer Service Representative

Irving, TX ยท On-site

$15.25 - $21/hr

Customer Service Representative A career at Summit Electric Supply is more than a job. You're ... Summit Electric Supply offers electrical products and services to contractors. If it helps bring ...

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Electrical Supply Customer Service Representative information

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$9

$18

$26

How much do electrical supply customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for electrical supply customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Electrical Supply Customer Service Representative vs Electrical Sales Associate?

AspectElectrical Supply Customer Service RepresentativeElectrical Sales Associate
CredentialsHigh school diploma; some roles may prefer technical certificationsHigh school diploma; sales or technical certifications beneficial
Work EnvironmentCustomer service in warehouse or office settings, assisting clients with orders and inquiriesRetail or showroom environment, engaging with customers to sell electrical products
Employer & Industry UsageElectrical supply companies, distributors, warehousesElectrical retail stores, wholesale suppliers, distributors
Search & Comparison IntentUnderstanding customer service roles in electrical supplySales roles in electrical industry

The main difference is that Electrical Supply Customer Service Representatives focus on assisting customers with orders, inquiries, and technical support within electrical supply companies. In contrast, Electrical Sales Associates primarily engage in selling electrical products directly to customers, often in retail settings. Both roles require knowledge of electrical products but differ in their primary responsibilities and work environments.

What are popular job titles related to Electrical Supply Customer Service Representative jobs?

For Electrical Supply Customer Service Representative jobs, the most frequently searched job titles are:

Customer Service Representative

Mount Vernon, IL โ€ข On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Customer Service Representative โ€“ Electrical Supply
Mt. Vernon, IL

Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact with customers, support sales efforts, and help keep branch operations running smoothly?

If so, we want you on our team.

At Kirby Risk Electrical Supply, our Customer Service Representatives work directly with customers, vendors, and teammates to ensure orders are accurate, products are available when needed, and customers receive the support they expect.


What You Will Do as a Customer Service Representative

In this role, you'll support customers and branch operations through a variety of responsibilities.

You'll:

  • Provide responsive customer service by phone, email, at the counter, and through order processing
  • Partner with outside sales representatives to support customer accounts and identify solutions
  • Coordinate with vendors to help ensure products are delivered accurately and on schedule
  • Assist with product promotions, training opportunities, and other branch initiatives
  • Support daily branch operations, including:
    • Counter and Inside Sales
    • Warehousing and Inventory Management
    • Vendor and Customer Communications
    • Order Entry and Product Support

What Makes You a Great Fit

โ€ข College coursework and/or 2+ years of relevant work experience
โ€ข Strong written, verbal, and interpersonal communication skills
โ€ข Detail-oriented with solid organizational and time-management skills
โ€ข Ability to learn new products, systems, and processes
โ€ข Experience in business-to-business sales or electrical distribution preferred


What to Expect in This Role

โ€ข Ability to lift up to 50 lbs.
โ€ข Valid driver's license required
โ€ข Ability to work with multi-line phone systems and warehouse operations
โ€ข Experience with inventory management and loading/unloading shipments
โ€ข Forklift experience a plus
โ€ข Schedule: Monday-Friday, 7:00 a.m.-4:00 p.m., with overtime as needed


Why Kirby Risk?

Founded in 1926, Kirby Risk is a leader in electrical supply, manufacturing, and mechanical solutions. We believe in treating people with respect, supporting one another, and providing opportunities for employees to learn and grow throughout their careers.

Many of our team members have built long-term careers with Kirby Risk by taking on new challenges, developing new skills, and growing within the organization.


Benefits That Work for You

We offer a comprehensive benefits package, including:

โ€ข Medical, RX, Dental, and Vision insurance
โ€ข Life insurance and Employee Assistance Programs
โ€ข Tuition reimbursement and on-the-job training
โ€ข 401(k) with company match and Profit Sharing
โ€ข Paid Time Off (PTO)

Ready to switch things up? Join Kirby Risk.