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Education Customer Service Jobs (NOW HIRING)

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

... education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

... education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys ...

Lincare

Customer Service Rep

Sierra Vista, AZ · On-site

$15 - $20.25/hr

Educating customers about our products and services This employee is a highly motivated, self-starter who will provide excellent customer service to our customers. This employee will be working in a ...

Lincare Holdings, Inc.

Customer Service Rep

Sierra Vista, AZ · On-site

$15 - $20.25/hr

Educating customers about our products and services This employee is a highly motivated, self-starter who will provide excellent customer service to our customers. This employee will be working in a ...

Lincare Holdings

Customer Service Rep

Fargo, ND · On-site

$15.75 - $21.25/hr

Educating customers about our products and services Requirements: * Handles a high volume of work in a fast-paced environment * Excellent written and verbal communication skills and strong attention ...

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Education Customer Service information

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How much do education customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for education customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Education Customer Service vs Education Program Coordinator?

AspectEducation Customer ServiceEducation Program Coordinator
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree often in education, administration, or related field
Work EnvironmentSchool offices, call centers, online support platformsEducational institutions, program offices, community centers
Employer & Industry UsageSchools, universities, educational service providersSchools, nonprofits, government education agencies
Common Search & ComparisonCustomer support roles in educationEducational program management and coordination

Education Customer Service focuses on assisting students, parents, and staff with inquiries and support, often requiring strong communication skills. Education Program Coordinators plan, implement, and oversee educational programs, requiring organizational skills and relevant credentials. While both roles serve educational institutions, they differ in responsibilities and required qualifications.

What is customer service in education?

Customer service in education involves assisting students, parents, and staff by providing information, resolving issues, and ensuring a positive experience. Education customer service roles often require strong communication skills, patience, and familiarity with school policies or educational tools. The goal is to support the needs of learners and maintain a welcoming environment.
More about Education Customer Service jobs

What cities are hiring for Education Customer Service jobs?

Cities with the most Education Customer Service job openings:

What states have the most Education Customer Service jobs?

States with the most job openings for Education Customer Service jobs include:

What are popular job titles related to Education Customer Service jobs?

For Education Customer Service jobs, the most frequently searched job titles are:

Education Customer Service jobs near you
Infographic showing various Education Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Education Customer Success Specialist

Saint Louis, MO • On-site

Intoximeters Inc
Personal Services • 51 - 200 employees
Learn more about Intoximeters Incexternal

Full-time

Posted 26 days ago

Job description

Description:

 We are seeking a strategic, collaborative, curious and self-motivated Customer Success Specialist with a professional demeanor to join our Training Department. Our Training Department operates like a mini-school for our B2B customers, and this role is the front line of the customer experience — coordinating our training programs, supporting customers through onboarding and renewal, and building the relationships that keep clients engaged with our products for years to come. 


This is more than an administrative role. You'll own the customer's journey through our training and certification programs and act as an internal advocate to make sure customers get real value from our solutions. You'll work directly with and provide support to the Training Manager and the broader Training Department, and you'll work interdepartmentally with marketing and business development to ensure communication and opportunities to educate our customer are at the center of everything we do.


Customer & Training Coordination (40%)

  • Serve as the primary point of contact for customer training inquiries and class registrations
  • Organize and run training classes end-to-end: student enrollment, pre-class communication, hotel arrangements, class supplies, and materials
  • Generate training certificates and coordinate exams (fax and online) for instructors renewing certification
  • Maintain the training client database and master class schedule
  • Process orders and manage order entry
  • LMS and other system maintenance and trouble shooting


Customer Success & Retention (50%)

  • Monitor customer engagement and training activity to identify at-risk accounts and renewal opportunities
  • Proactively reach out to customers to encourage continued participation and expand use of training resources
  • Build strong, consultative relationships with customers and act as their internal advocate, escalating issues appropriately
  • Track and report on customer engagement, satisfaction, and retention tied to training programs
  • Respond to customer calls and emails in a positive, empathetic, and professional manner


Professional Development (10%)

  • As a relentless agent of customer success, you are always looking to improve the customer experience — and your own skillset — so you can grow this role into the next level of success. You may not have all the skills listed below; you may have a combination of skills that can be developed and applied to the role. We want to help you develop as a professional.


Requirements:
  • Bachelor's degree in education, marketing, business or data preferred (looking for combination of skills)
  • 3–5 years of experience in education, marketing, administrative, customer service, or customer success roles — did you have an incredible internship? Include it on your resume.
  • LMS, CRM, and ERP/ISM system experience required (one or a combination)
  • Proficiency in MS Office Suite
  • Exceptional verbal and written communication skills; pleasant phone presence
  • Highly organized multi-tasker with a relentless focus on client service (project management a plus)
  • Able to work independently and self-motivated
  • Meeting/event planning experience a plus

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability.

Must be authorized to work in the U.S. on a permanent basis. Our company participates in E-Verify.