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Edtech Jobs in Danvers, MA (NOW HIRING)

MedSchoolCoach

Master Physician Advisor

Boston, MA · Remote

About MedSchoolCoach MedSchoolCoach is a rapidly growing EdTech company dedicated to helping future physicians achieve their goals through expert advising, tutoring, software, and educational ...

MedSchoolCoach

Writing Advisor

Boston, MA · On-site +1

$48K - $52K/yr

About MedSchoolCoach MedSchoolCoach is a rapidly growing EdTech company that serves the needs of future physicians by providing the highest quality content, software, and one-to-one tutoring, and ...

New

MedSchoolCoach

Writing Advisor

Boston, MA · Remote

$48K - $52K/yr

About MedSchoolCoach MedSchoolCoach is a rapidly growing EdTech company that serves the needs of future physicians by providing the highest quality content, software, and one-to-one tutoring, and ...

New

MedSchoolCoach

Writing Advisor (Remote)

Boston, MA · Remote

$48K - $52K/yr

About MedSchoolCoach MedSchoolCoach is a rapidly growing EdTech company that serves the needs of future physicians by providing the highest quality content, software, and one-to-one tutoring, and ...

New

MedSchoolCoach

Master Physician Advisor

Boston, MA · On-site

About MedSchoolCoach MedSchoolCoach is a rapidly growing EdTech company dedicated to helping future physicians achieve their goals through expert advising, tutoring, software, and educational ...

Veracross

Enterprise Account Executive - West

Wakefield, MA · On-site +1

$200K - $225K/yr

Experience in SaaS EdTech company preferred. * Salesforce experience required. * Travel - Up to 50% * Strong preference for team member to be in territory (CA, WA) Benefits * 3 weeks of vacation per ...

Vista Higher Learning

Technical Product Manager

Boston, MA · On-site

$105 - $125/hr

Experience working in educational technology (edtech) or with similar products strongly preferred LOCATION: Boston-Hybrid or Remote in Eastern US Time Zone Position requires current residence within ...

Pearson

Lead, Service Management

Boston, MA · On-site

$17.50 - $22.75/hr

EdTech, SaaS, or K-12 experience a plus; ITIL or SAFe certification a plus * Bachelor's degree in a relevant field or equivalent practical experience Compensation at Pearson is influenced by a wide ...

MedSchoolCoach

BS/MD Physician Advisor

Boston, MA · On-site +1

MedSchoolCoach is a rapidly growing EdTech company that serves the needs of future physicians by providing the highest quality content, tutoring, and advising services. Physician-led and founded ...

Axiom Learning

Lead Account Executive

Cambridge, MA · On-site

$90K - $120K/yr

Experience in EdTech, educational services, SaaS, curriculum, assessment, professional learning, or other solutions sold to school districts is highly valued. You Might Be a Great Fit If... You're ...

Axiom Learning

Lead Account Executive

Cambridge, MA · On-site

$90K - $120K/yr

Experience in EdTech, educational services, SaaS, curriculum, assessment, professional learning, or other solutions sold to school districts is highly valued. You Might Be a Great Fit If... You're ...

Axiom Learning Inc

Lead Account Executive

Cambridge, MA · Remote

$90K - $120K/yr

Experience in EdTech, educational services, SaaS, curriculum, assessment, professional learning, or other solutions sold to school districts is highly valued. You Might Be a Great Fit If... You're ...

MedSchoolCoach

BS/MD Physician Advisor

Boston, MA · Remote

MedSchoolCoach is a rapidly growing EdTech company that serves the needs of future physicians by providing the highest quality content, tutoring, and advising services. Physician-led and founded ...

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Showing results 41-60

All JobsEdtech JobsEdtech Jobs in Danvers, MA

Edtech information

What is an edtech job?

An Edtech job involves working at the intersection of education and technology to create, implement, or support digital learning tools and platforms. Professionals in this field may develop educational software, design online courses, analyze learning data, or provide technical support to educators. Edtech roles can range from instructional designers and product managers to engineers and data analysts. The goal is to enhance teaching and learning experiences through innovative technology solutions.

What are some common challenges faced by professionals in edtech roles?

Professionals in Edtech roles often navigate the challenge of introducing new technology to schools or organizations with varying levels of digital readiness among staff and students. Balancing the need for engaging, accessible educational content with curriculum standards and technological constraints can also be demanding. Additionally, ongoing updates to software and educational trends require continuous learning and adaptability. Despite these challenges, Edtech professionals enjoy a dynamic environment where innovation and collaboration can greatly enhance teaching and learning experiences.

What are the key skills and qualifications needed to thrive in an edtech position?

To thrive in an Edtech role, you need a solid background in educational theory, instructional design, and technology integration, often supported by a degree in education, instructional technology, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and analytics platforms is commonly required, and certifications such as Google Certified Educator or ISTE Certified Educator are advantageous. Strong communication, creativity, and problem-solving are essential soft skills for effectively supporting educators and engaging diverse learners. These skills and qualifications are crucial to designing impactful digital learning experiences and ensuring technology enhances educational outcomes.

What are popular job titles related to Edtech jobs in Danvers, MA? For Edtech jobs in Danvers, MA, the most frequently searched job titles are:
What job categories do people searching Edtech jobs in Danvers, MA look for? The top searched job categories for Edtech jobs in Danvers, MA are:
What cities near Danvers, MA are hiring for Edtech jobs? Cities near Danvers, MA with the most Edtech job openings:
Edtech jobs near you
Infographic showing various Edtech job openings in Danvers, MA as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, 3% Temporary, and 5% Contract. Highlights an 66% Physical, 4% Hybrid, and 30% Remote job distribution.

Customer Experience Specialist (Contract)

Harvard Business Publishing

Boston, MA • On-site

$28 - $32/hr

Full-time

Posted 5 days ago

Job description

Harvard Business Publishing (HBP) - the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone - including you!
The opportunity
The Customer Experience Specialist (Contract) will play an important role in supporting customer outcomes across HBI's higher education portfolio through the execution of operational deliverables and customer-facing activities that directly impact customer experiences. This role helps ensure the seamless delivery of customer support operations, day-to-day deliverables, and select customer engagement activities, including product demonstrations for a limited set of HBI offerings.
This role requires a sharp focus on operational excellence and proactive management of customer deliverables and support. The ideal candidate is highly organized, detail-oriented, technically curious, and comfortable operating in a fast-paced environment. Success in this role requires strong execution, proactive problem-solving, and the ability to navigate systems, data, and customer support workflows with minimal oversight.
What you'll do:
  • Develop basic knowledge of HBI's active learning pedagogy and product suite-including digital products, Admin tooling, partner LMS platforms, and more
  • Support the implementation and maintenance of B2B customers and partners, including system configurations, usage reporting oversight, and content management.
  • Support delivery - in person and virtually -- of strategic programs and workshops that drive scalability, efficiency, product innovation, and growth. Experience with the Canvas LMS platform (or other LMS platforms) is a plus.
  • Provide responsive support to customers, managing Zendesk and JIRA case resolution in alignment with HBI's service standards and SLAs. Escalate and document issues through established channels to ensure timely resolution by Product and Engineering teams.
  • Lead targeted product demonstrations and training sessions for individuals and groups of customers to support their educational goals.
  • Leverage tools such as Tableau, Salesforce, Zendesk, and AI-powered platforms to streamline workflows and enhance efficiency.

What you'll bring:
  • 3+ years of experience in customer service, customer success, customer support, customer operations, or implementation roles - ideally within SaaS, EdTech, or B2B2C environments. Experience working with academic institution, educators, or in the education sector is a plus
  • Exceptional verbal and written communication skills, with the ability to present confidently
  • Highly organized and self-directed, with a track record of owning outcomes and deliverables
  • Passion for delivering exceptional customer experiences and creating measurable impact through proactive engagement and personalized support
  • Intellectual curiosity and a commitment to continuous learning, demonstrated by proactively seeking out resources and studying documentation to develop deep product expertise
  • Comfortable navigating ambiguity and solving problems proactively in a fast-paced, evolving environment
  • Proficient with tools such as Salesforce, Zendesk, Microsoft Office, and virtual collaboration platforms like Webex or Zoom
  • Ability to quickly learn and become a power user of new technologies, with a curiosity for digital learning tools and platforms. Familiarity with LMS platforms and integration standards (e.g., LTI 1.3) is highly desirable
  • Collaborative and flexible team player with the ability to work across matrixed, cross-functional team
  • Growth-oriented mindset with a desire to stay informed about emerging technologies, educational trends, and customer success best practices

HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Individuals based in the Boston area will be prioritized due to onsite collaboration needs. This position follows a hybrid schedule, with an expectation to work onsite once per week on Wednesdays. This is a 6-month, part-time contract opportunity averaging 25-30 hours per week, with some flexibility based on workload and business requirements. The anticipated pay range is $28-$32 per hour, depending on experience and skills.

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