We achieve these priorities through programs, benefits, and initiatives that are integrated into ... Build API integrations between CRM, CPQ, marketing automation, and enrichment platforms (ZoomInfo ...
New
We achieve these priorities through programs, benefits, and initiatives that are integrated into ... Build API integrations between CRM, CPQ, marketing automation, and enrichment platforms (ZoomInfo ...
New
Technical Implementation Consultant
Bethesda, MD · On-site +1
As one of EdTech's most steadily growing companies, our roots in higher ed ground us in the ... We help our clients navigate today's high stakes with data and Institutional Performance Management ...
Technical Implementation Consultant
Bethesda, MD · On-site +1
As one of EdTech's most steadily growing companies, our roots in higher ed ground us in the ... We help our clients navigate today's high stakes with data and Institutional Performance Management ...
Field Sales Consultant, Phoenix (Remote)
Baltimore, MD · On-site
$52K - $67K/yr
We achieve these priorities through inclusive programs, benefits, and initiatives that are ... Detailed territory management and organizational skills. * Strong proficiency in the use of ...
Field Sales Consultant, Phoenix (Remote)
Baltimore, MD · On-site
$52K - $67K/yr
We achieve these priorities through inclusive programs, benefits, and initiatives that are ... Detailed territory management and organizational skills. * Strong proficiency in the use of ...
As one of EdTech's most steadily growing companies, our roots in higher ed ground us in the ... We help our clients navigate today's high stakes with data and Institutional Performance Management ...
Quick apply
As one of EdTech's most steadily growing companies, our roots in higher ed ground us in the ... We help our clients navigate today's high stakes with data and Institutional Performance Management ...
Edtech Program Manager information
What does an Edtech Program Manager do?
An Edtech Program Manager oversees the planning, implementation, and evaluation of educational technology programs within schools, districts, or organizations. They collaborate with educators, administrators, and tech teams to ensure that digital tools and platforms are effectively integrated into the curriculum. Their responsibilities often include managing budgets, training staff, analyzing program outcomes, and staying up-to-date with the latest edtech trends to enhance learning experiences. Success in this role requires strong project management, communication, and leadership skills.
What are the key skills and qualifications needed to thrive as an Edtech Program Manager?
To thrive as an Edtech Program Manager, you need expertise in project management, instructional design, and educational technology, often supported by a relevant degree and experience in education or technology. Familiarity with Learning Management Systems (LMS), data analytics tools, and certifications like PMP or Agile are typically valuable. Strong leadership, communication, and stakeholder management skills help drive collaboration and successful program implementation. These skills are crucial for effectively coordinating teams, delivering impactful learning solutions, and ensuring educational goals are met in dynamic, tech-driven environments.
How does an Edtech Program Manager typically collaborate with educators and technical teams to implement new learning technologies?
As an Edtech Program Manager, you will frequently serve as a bridge between educators and technical teams. This involves gathering feedback from teachers and administrators to understand their instructional needs, then working closely with developers and IT staff to ensure that the chosen technologies meet those requirements. Regular meetings, collaborative planning sessions, and pilot program rollouts are common, enabling you to facilitate clear communication and successful implementation. This cross-functional collaboration is essential for creating effective, user-friendly educational solutions.
What is the difference between Edtech Program Manager vs Edtech Project Coordinator?
| Aspect | Edtech Program Manager | Edtech Project Coordinator |
|---|---|---|
| Credentials | Bachelor's degree, experience in education or technology, project management certifications | Bachelor's degree, experience in education or technology, basic project coordination skills |
| Work Environment | Oversees multiple projects, strategic planning, stakeholder communication | Supports project teams, manages schedules, assists with task execution |
| Employer & Industry Usage | Educational institutions, edtech companies, nonprofits | Educational institutions, edtech startups, corporate training providers |
The Edtech Program Manager focuses on strategic oversight and managing multiple initiatives, while the Edtech Project Coordinator handles day-to-day project tasks and supports project teams. Both roles require relevant education and experience, but the Program Manager has a broader scope and higher responsibility level.
What are popular job titles related to Edtech Program Manager jobs in Maryland?
For Edtech Program Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Edtech Program Manager jobs in Maryland look for?
The top searched job categories for Edtech Program Manager jobs in Maryland are:
What cities in Maryland are hiring for Edtech Program Manager jobs?
Cities in Maryland with the most Edtech Program Manager job openings:
AI Automation Engineer - Sales & Marketing
Baltimore, MD • On-site
Cengage Group
Other
This job post has expired today. Applications are no longer accepted.
Job description
We believe in the power and joy of learning
#J-18808-LjbffrAt Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.
Our culture values inclusion, engagement, and discoveryOur business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ .
The AI Automation Engineer – Sales & Marketing is a hands‑on technical role focused on building AI‑driven workflows that accelerate revenue generation and reduce friction across the commercial engine at Cengage. You will partner directly with sales operations, marketing, and RevOps leaders to identify high‑value automation opportunities and ship weekly improvements.
This role sits at the intersection of GTM systems, AI/ML capabilities, and enterprise automation. The ideal candidate knows Salesforce deeply, has built against marketing automation platforms, and can rapidly prototype AI‑powered improvements to proposal generation, lead qualification, and campaign execution. You should be equally comfortable in a code editor and on a quarterly business review with sales leadership.
Key Responsibilities Revenue‑Focused AI Automation- Automate proposal generation, contract drafting, and RFP response workflows using LLMs and document AI
- Build AI-powered lead qualification, scoring, and routing systems integrated with Salesforce
- Automate campaign workflows across marketing platforms (Marketo, HubSpot, Salesforce Marketing Cloud)
- Develop AI assistants for sales reps to accelerate account research, call prep, and follow‑up
- Create intelligent content generation pipelines for marketing collateral, email copy, and personalization
- Integrate AI capabilities directly into Salesforce via Apex, Flow, and Einstein AI platforms
- Build API integrations between CRM, CPQ, marketing automation, and enrichment platforms (ZoomInfo, Clearbit)
- Identify and resolve workflow friction points slowing down pipeline velocity
- Instrument workflows with telemetry to surface bottlenecks and measure automation impact
- Partner with RevOps on data quality, hygiene, and enrichment automation
- Deliver continuous weekly improvements to deployed workflows based on user feedback
- Quantify proposal cycle time reduction, pipeline velocity gains, and rep productivity lift
- Partner with sales and marketing stakeholders to identify the next tranche of opportunities
- Maintain documentation, onboarding materials, and runbooks for all deployed automations
- Monitor production workflows for reliability, drift, and edge case handling
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
- 4+ years of experience in automation engineering, software development, or RevOps/MarOps engineering
- Strong proficiency in Python and experience building production automation
- Hands‑on experience with LLMs and modern AI APIs (OpenAI, Anthropic, AWS Bedrock)
- Deep experience with Salesforce - administration, Flow, Apex, or Salesforce APIs
- Experience with at least one major marketing automation platform (Marketo, HubSpot, Pardot, Eloqua)
- Strong understanding of B2B sales and marketing processes and KPIs
- Excellent communication skills to work with revenue leadership and technical stakeholders
- Salesforce certifications (Administrator, Platform Developer, Sales Cloud Consultant)
- Experience with CPQ platforms (Salesforce CPQ, Conga, PandaDoc)
- Background in proposal automation or contract intelligence platforms
- Experience with data enrichment platforms (ZoomInfo, Clearbit, Apollo)
- Familiarity with agentic AI frameworks (LangChain, CrewAI, AutoGen)
- Experience in EdTech or enterprise B2B SaaS environments
You should be comfortable with many of the following:
- Languages: Python, JavaScript/TypeScript, SQL, Apex
- AI/ML: OpenAI API, Anthropic API, AWS Bedrock, LangChain
- Salesforce: Flow, Apex, Einstein, Salesforce APIs, CPQ
- Marketing: Marketo, HubSpot, Salesforce Marketing Cloud, Pardot
- Automation: n8n, Zapier, Workato, Tray.io
- Analytics: Salesforce reports, Tableau CRM, Snowflake
- Revenue Mindset — instinctively ties automation work to pipeline, cycle time, and deal velocity
- Systems Thinking — sees the full GTM system and how automations cascade across it
- Rapid Delivery — ships weekly improvements and iterates based on user feedback
- Stakeholder Partnership — earns trust of sales leaders, marketers, and RevOps
- Technical Pragmatism — chooses the right tool for the job rather than over‑engineering
- Business Acumen — translates technical capability into revenue and efficiency language
- Opportunity to shape AI at scale across a global learning company
- Direct impact on business outcomes, product, and workforce productivity
- Access to cutting‑edge AI tools, platforms, and technologies
- Collaborative team environment focused on innovation and continuous improvement
- Professional development and learning opportunities
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com .
About CengageCengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
CompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
10% Annual: Individual Target
$101,900.00 - $163,000.00 USD
Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.