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Edtech Community Manager Jobs in Michigan (NOW HIRING)

SWBC

Manager Strategic Partnerships

Grand Rapids, MI · On-site

$79K - $79K/yr

If you are a motivated and strategic professional with a passion for education and community impact ... Background in K-12 education or EdTech partnerships. SWBC offers*: * Competitive overall ...

SWIVEL

Manager Strategic Partnerships

Grand Rapids, MI · On-site

$79K - $79K/yr

If you are a motivated and strategic professional with a passion for education and community impact ... Background in K-12 education or EdTech partnerships. SWIVEL offers*: * Competitive overall ...

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Edtech Community Manager information

What is the difference between Edtech Community Manager vs Edtech Content Coordinator?

AspectEdtech Community ManagerEdtech Content Coordinator
Primary RoleBuilds and manages online communities, engages users, fosters collaborationCreates, curates, and manages educational content and resources
Required SkillsCommunity engagement, communication, social media managementContent creation, editing, instructional design
Work EnvironmentOnline platforms, social media, forumsContent management systems, educational platforms
Common EmployersEdtech companies, educational institutions, online learning platformsEdtech companies, publishers, educational content providers

The Edtech Community Manager focuses on engaging and growing online learning communities, while the Edtech Content Coordinator concentrates on developing and managing educational content. Both roles are essential in the edtech industry but serve different functions related to user engagement versus content creation.

What are the key skills and qualifications needed to thrive as an Edtech Community Manager, and why are they important?

To thrive as an Edtech Community Manager, you need a solid understanding of educational technology, community engagement strategies, and experience in content creation or moderation, often supported by a degree in education, communications, or a related field. Familiarity with online community platforms, social media management tools, and analytics systems is typically required. Outstanding interpersonal skills, empathy, and the ability to foster inclusive, vibrant online communities set top performers apart. These skills ensure strong user engagement, effective knowledge sharing, and sustained growth of the edtech community.

What is an Edtech Community Manager?

An Edtech Community Manager is a professional responsible for building, engaging, and supporting online and offline communities around educational technology products or platforms. They facilitate conversations among educators, students, and other stakeholders, provide support and resources, and help foster a sense of belonging within the community. Their role often includes managing social media channels, organizing events or webinars, gathering user feedback, and collaborating with product or marketing teams to ensure the community’s needs are met. Ultimately, they aim to strengthen relationships between the company and its users, promoting growth and adoption of edtech solutions.

What are some common challenges Edtech Community Managers face when engaging online learner communities?

Edtech Community Managers often encounter challenges such as maintaining active engagement among diverse learners, addressing technical questions promptly, and fostering a positive, inclusive environment despite differing skill levels. Balancing the needs of students, instructors, and product teams requires strong communication and empathy. Regularly organizing virtual events and moderating discussions can help build trust and keep the community vibrant, but it also demands consistent attention and adaptability.
What are popular job titles related to Edtech Community Manager jobs in Michigan? For Edtech Community Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Edtech Community Manager jobs in Michigan look for? The top searched job categories for Edtech Community Manager jobs in Michigan are:
Edtech Community Manager jobs near you
Manager Strategic Partnerships

Manager Strategic Partnerships

SWBC

Grand Rapids, MI • On-site

$79K - $79K/yr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

SWIVEL is seeking a talented individual that will lead the development, execution, and management of strategic alliances that drive growth and innovation for EFUNDS for Schools and SWIVEL. This role is responsible for identifying new partnership opportunities, nurturing existing relationships, and aligning external collaborations with internal business goals in support of EFUNDS for Schools.

Why you'll love this role:

You will play a key role in shaping the future of education technology through payments and support for schools. You would have an opportunity to expand into new business lines and drive significant growth as well as be part of a collaborative and innovative team dedicated to making a difference. If you are a motivated and strategic professional with a passion for education and community impact, we encourage you to apply for this exciting opportunity.

Essential duties include the following:

  • Identify, evaluate, and pursue strategic partnerships with SIS providers, cafeteria/lunch providers, EdTech platforms, school districts, boosters, PTA's and PTO's.
  • Lead negotiations and contract development to ensure mutually beneficial outcomes.
  • Serve as the primary liaison between EFUNDS for Schools and its strategic partners.
  • Maintain strong, ongoing relationships with key stakeholders across partner organizations.
  • Work closely with product, sales, marketing, and customer success teams to ensure partnership goals align with business objectives.
  • Support integration efforts with partner platforms and ensure seamless user experiences.
  • Monitor and analyze partnership performance using KPIs and data insights.
  • Recommend improvements and strategic pivots based on performance metrics.
  • Stay informed on industry trends, competitor activities, and emerging technologies in K-12 payments and the education sector.
  • Represent SWIVEL and EFUNDS for Schools at industry events, conferences, and partner meetings.

Serious candidate will possess the minimum qualifications:

  • Bachelor's degree in Business, Marketing, or related field (MBA preferred).
  • 5+ years of experience in strategic partnerships, business development, or related roles within the EdTech or education sector.
  • Proven success in negotiating and managing high-value contracts and partnerships.
  • Strong understanding of K-12 education systems, payment technologies, and SaaS platforms.
  • Excellent communication, analytical, and project management skills.
  • Ability to travel as needed to meet with partners and attend industry conferences and events.
  • Experience with SIS platforms like PowerSchool, or Skyward.
  • Familiarity with PCI compliance and digital payment security standards.
  • Background in K-12 education or EdTech partnerships.

SWBC offers*:

  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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