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Ecommerce Remote Jobs in Ladera Ranch, CA (NOW HIRING)

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

... commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your ... Basic knowledge of customer support software (e.g., Zendesk, Freshdesk). * Strong communication ...

GTT, LLC

Customer Service Representative

Irvine, CA · Remote

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Remote Contract Details * Position Type: Contract * Contract Duration: 3 months * Pay range: $22 ... Manual dexterity and sitting is required in carrying out position responsibilities (i.e., use of ...

Johnson Service Group

Be Seen First

Customer Service Representative I

Irvine, CA · Remote

$18.57/hr

  • Medical

  • Dental

  • Vision

Monday- Friday 9:00am-5:30 pm (Remote) Hourly Rate: $18.57 Qualifications * High School diploma or ... A designated room for your office or steps taken to protect company information (e.g., facing ...

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How much do ecommerce remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for ecommerce remote in Ladera Ranch, CA is $30.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $25.58 per hour, depending on experience, location, and employer.

What is an ecommerce remote?

An Ecommerce Remote job involves managing online sales, digital marketing, customer service, or operations for an ecommerce business while working from a remote location. Roles can range from ecommerce managers and digital marketers to customer support representatives and web developers. These jobs typically require experience with ecommerce platforms, analytics, and online marketing strategies. Working remotely allows professionals to collaborate with teams and customers globally using digital tools.

What are the typical daily responsibilities of someone working in an ecommerce remote role?

Professionals in Ecommerce Remote positions usually manage product listings, monitor and analyze sales data, develop and execute marketing campaigns, and provide customer support—all from a virtual setting. They often collaborate with marketing, design, and IT teams using online communication tools to ensure the online store runs smoothly and meets company goals. Additionally, keeping up with industry trends and implementing process improvements are key parts of the job. This dynamic work environment offers a varied set of tasks that require adaptability and efficient time management.

What are the key skills and qualifications needed to thrive in the ecommerce remote position, and why are they important?

To excel in an Ecommerce Remote role, you need expertise in online sales strategies, digital marketing, and data analysis, often backed by a relevant degree or equivalent experience. Familiarity with ecommerce platforms (like Shopify or Magento), CRM systems, and analytics tools such as Google Analytics is commonly required. Strong communication, self-motivation, and problem-solving skills are crucial for working independently and collaborating virtually with cross-functional teams. These skills ensure effective online store management, customer engagement, and achievement of business growth targets in a remote environment.

What are the most commonly searched types of Ecommerce jobs in Ladera Ranch, CA?

The most popular types of Ecommerce jobs in Ladera Ranch, CA are:

What are popular job titles related to Ecommerce Remote jobs in Ladera Ranch, CA?

For Ecommerce Remote jobs in Ladera Ranch, CA, the most frequently searched job titles are:

What job categories do people searching Ecommerce Remote jobs in Ladera Ranch, CA look for?

The top searched job categories for Ecommerce Remote jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Ecommerce Remote jobs?

Cities near Ladera Ranch, CA with the most Ecommerce Remote job openings:

Ecommerce Remote jobs near you
Infographic showing various Ecommerce Remote job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% Remote job distribution, with an average salary of $62,817 per year, or $30.2 per hour.

Customer Support Specialist

Wayvia

Irvine, CA • Remote

$21 - $23/hr

Full-time

Re-posted 28 days ago

Job description

Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed.

Essential Function & Responsibilities:

  • Respond to customer support issues and resolve them per SLAs.
  • Communicate professionally with customers according to PriceSpider standards.
  • Work cross-functionally to resolve issues promptly.
  • Escalate issues when necessary.
  • Manage inbound communication via telephone, email, support tickets, and customer portal.
  • Utilize knowledge of Wayvia products to resolve issues independently.
  • Guide customers on product benefits and enhancements.
  • Assist with reports and metrics.
  • Recommend best practices to customers.
  • Identify and communicate root cause issues professionally.
  • Convey support team needs and issues cross-functionally.
  • Recommend patterns of issues for the product roadmap.
  • Contribute to high-priority issues.
  • Adhere to customer support best practices and policies.

Minimum Qualifications:

  • Associate's degree (Bachelor's preferred).
  • Experience in a customer-facing role.
  • 0-2 years of experience.
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk).
  • Strong communication, organizational, and time management skills.
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams.
  • Experience with Jira, SQL, and Microsoft Office.

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.