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Ecommerce Program Manager Jobs in Rolesville, NC

... programs. * Monitor inventory changes to ensure minimum stock levels and notify management when ... Online Marketplace experience, i.e. Amazon or similar. * Photography experience. Knowledge/Skills ...

Representing the Commerce team in the Product Life Cycle (PLC) core team process from concept to ... risk management, and impacts to the PLC Core teams and program reviews. * Assess, analyze ...

Representing the Commerce team in the Product Life Cycle (PLC) core team process from concept to ... risk management, and impacts to the PLC Core teams and program reviews. * Assess, analyze ...

Representing the Commerce team in the Product Life Cycle (PLC) core team process from concept to ... risk management, and impacts to the PLC Core teams and program reviews. * Assess, analyze ...

Product Manager

Raleigh, NC ยท On-site +1

Define the eCommerce product roadmap in alignment with Nebulon Dynamics strategic goals. * Lead the ... Platform Management & Optimization: * Oversee day-to-day operations, ensuring a seamless and user ...

Showing results 21-40

Ecommerce Program Manager information

See Rolesville, NC salary details

$25.9K

$72.3K

$105.7K

How much do ecommerce program manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for ecommerce program manager in Rolesville, NC is $72,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $89,200.00 per year, depending on experience, location, and employer.

What is an ecommerce program manager?

An Ecommerce Program Manager is a professional responsible for overseeing and coordinating all aspects of an organizationโ€™s online sales strategies and digital commerce operations. They manage cross-functional teams, set project timelines, and ensure that ecommerce initiatives align with business goals. Their role often includes optimizing user experience, driving online revenue growth, and implementing new technologies or platforms. Effective Ecommerce Program Managers use data analytics to make informed decisions and continuously improve the online shopping process.

What are the key skills and qualifications needed to thrive as an ecommerce program manager?

To thrive as an Ecommerce Program Manager, you need expertise in project management, digital marketing, and ecommerce strategy, often backed by a relevant degree and experience in online retail. Familiarity with ecommerce platforms (such as Shopify or Magento), analytics tools (like Google Analytics), and project management software (such as Jira or Asana) is typically required. Strong leadership, communication, and problem-solving skills help manage cross-functional teams and drive project success. These skills ensure efficient program execution, optimized online sales, and alignment with organizational goals in a rapidly evolving digital marketplace.

What are some common challenges faced by an ecommerce program manager when coordinating cross-functional teams?

Ecommerce Program Managers often encounter challenges related to aligning priorities and communication among diverse teams like marketing, IT, product management, and logistics. Ensuring that everyone stays focused on shared business objectives while managing competing deadlines can be demanding. Successful program managers leverage clear project plans, regular status updates, and collaborative tools to facilitate transparency and keep projects on track. Being adaptable and building strong relationships across departments are key to overcoming these challenges.

What is the difference between Ecommerce Program Manager vs Ecommerce Project Coordinator?

AspectEcommerce Program ManagerEcommerce Project Coordinator
ResponsibilitiesOversees multiple projects, develops strategies, manages teams, and ensures overall program successSupports specific projects, coordinates tasks, and assists project managers
Required SkillsStrategic planning, leadership, cross-functional collaborationCommunication, organization, task management
Experience & CertificationsExperience in ecommerce, project management certifications (PMP, Agile)Entry to mid-level, often no certifications required
Work EnvironmentCollaborative, cross-departmental, strategic focusOperational, task-focused, team support

The Ecommerce Program Manager typically leads multiple initiatives, focusing on strategic planning and team leadership, while the Ecommerce Project Coordinator supports specific projects by coordinating tasks and timelines. Both roles are essential in ecommerce operations but differ in scope and responsibility.

Infographic showing various Ecommerce Program Manager job openings in Rolesville, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $72,346 per year, or $34.8 per hour.

Sr. Director, E-commerce & Customer Enablement

Raleigh, NC โ€ข On-site

RELX Group plc
Technology, Communication and Mediaย โ€ขย 10K+ employees

Full-time

Re-posted 6 days ago


Job description

BASIC FUNCTIONS
This position builds long-term strategic plans for the organization's customer-facing digital commerce and enablement platforms, including e-commerce storefronts, marketing websites and content management systems, the customer account center, and product usage/self-service portals. It oversees the departments budget, directs the definition and implementation of customer requirements, and supports the ongoing life cycle management of these systems. This newly established role consolidates leadership of the E-Commerce function and the Customer Enablement Systems function under a single, accountable owner, with responsibility for driving commercial growth, security governance, AI enablement, and a seamless end-to-end digital customer experience.
QUALIFICATIONS
  • 15+ years of Software Development experience, including substantial experience in a senior digital leadership role with accountability for customer-facing platforms at scale (e-commerce, web, or customer self-service environments).
  • 7+ years of Software Development leadership experience, including leading and developing large, multi-disciplinary teams through periods of structural change.
  • BS Engineering/Computer Science or equivalent experience required; advanced degree preferred.
  • Relevant professional certifications or formal training in digital leadership or enterprise architecture preferred.
TECHNICAL SKILLS
  • Life cycle management.
  • Knowledge of large, complex systems, including multi-tenant e-commerce platforms, decoupled/headless storefront architectures, and hybrid on-premises/cloud environments.
  • Strong knowledge of architectural principles, including experience with cloud-native platform architectures (e.g., AWS, Azure, or GCP) and modern DevSecOps practices.
  • Proven ability to leverage technical metrics to drive effective business decisions.
  • Expertise and proven experience with various resource models such as Managed Services and Staff Augmentation models.
  • Strong proficiency in multiple database technology, design and manipulation, optimization, best practices, and leading industry trend knowledge.
  • Industrywide or broad companywide technical knowledge across e-commerce, content management, and customer self-service platforms.
  • Software development process expert in agile development methodologies
  • Broad technical understanding across web platform architecture, application development practices, and security standards), with the ability to engage credibly with Engineering and Architecture teams and challenge technical decisions constructively.
  • Demonstrable experience leveraging AI tools and platforms to accelerate engineering delivery and to build AI-powered, customer-facing experiences
  • Excellent skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
  • Excellent communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management
  • Strong budgeting and finance skills.
  • Expertise in development languages and platforms including but not limited to: Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, .Net, e-commerce platforms (e.g., Magento/Adobe Commerce), content management systems (traditional and headless), cloud infrastructure services (e.g., AWS), Windows, and UNIX.
ACCOUNTABILITIES
  • Own and be personally accountable for the security posture of all platforms within scope, establishing and maintaining a security-first culture, and ensuring rigorous standards, controls, and testing are embedded into all development and operational practices.
  • With Product Management, define and own the strategic vision for e-commerce, positioning the digital channel as a primary commercial growth lever and competitive differentiator; drive measurable improvements in digital revenue, conversion, trading performance, and customer acquisition.
  • Take ownership of customer self-service platforms, including the account management centre, ensuring an exceptional, low-effort customer experience.
  • Responsible for leaders with teams of both internal and external technology resources.
  • Meet or exceed operational targets, service-level agreements, schedules, quality, or cost requirements.
  • Perform reviews to ensure enterprise and architectural standards and processes are followed, working closely with Engineering, Architecture, and Information Security to manage technical debt responsibly.
  • Develop leaders to build senior leadership bench strength.
  • Lead the development of technical standards, and perform reviews to ensure enterprise and architectural standards and processes are followed.
  • Manage system and user acceptance testing cycles to ensure accurate and quality business solutions.
  • Serve as a primary technical point of contact for external technology resources, and oversee vendor and partner relationships across the digital estate, managing contracts, performance, and commercial terms effectively.
  • Design and work with complex data models.
  • Seek diverse ideas and perspectives from a variety of sources to create better solutions, products, and services.
  • Act as the senior digital leader for all customer-facing platforms, representing the function at Executive and Board level as required, and communicating complex technical and strategic topics clearly and confidently to non-technical senior audiences.
  • Lead the adoption of AI-assisted development tools and workflows across engineering and product teams, and define the strategic roadmap for AI-powered, customer-facing capabilities, ensuring the responsible, well-governed use of AI.
  • Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
  • All other duties as assigned.
U.S. National Base Pay Range: $156,700 - $290,900. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.
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