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Ecommerce Program Manager Jobs in Washington (NOW HIRING)

Securis

IT Asset & E-Commerce Specialist

Chantilly, VA · On-site

$30/hr

Inventory Management * Enter accurate product information into inventory management and listing ... e-commerce, or a related technical field. * Strong knowledge of enterprise IT hardware, with the ...

PB consulting

Technical Program Manager

Mclean, VA · On-site

$130K - $168K/yr

Lead and manage complex technical programs from planning through execution and delivery. * Partner ... E-commerce industry experience. * SAFe certification or experience working in a SAFe environment.

Amyx, Inc.

Program Manager

Reston, VA · On-site

... eCommerce systems requests and initial contract required deliverables are completed. * Lead ... Minimum 10 years of Program Management, Project Management, direct Federal procurement experience ...

Amyx, Inc.

Program Manager

Reston, VA · On-site

The Program Manager (PM) will support the team with Project Planning & Scheduling; Project ... eCommerce systems requests and initial contract required deliverables are completed. * Lead ...

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Ecommerce Program Manager information

What is an ecommerce program manager?

An Ecommerce Program Manager is a professional responsible for overseeing and coordinating all aspects of an organization’s online sales strategies and digital commerce operations. They manage cross-functional teams, set project timelines, and ensure that ecommerce initiatives align with business goals. Their role often includes optimizing user experience, driving online revenue growth, and implementing new technologies or platforms. Effective Ecommerce Program Managers use data analytics to make informed decisions and continuously improve the online shopping process.

What are the key skills and qualifications needed to thrive as an ecommerce program manager?

To thrive as an Ecommerce Program Manager, you need expertise in project management, digital marketing, and ecommerce strategy, often backed by a relevant degree and experience in online retail. Familiarity with ecommerce platforms (such as Shopify or Magento), analytics tools (like Google Analytics), and project management software (such as Jira or Asana) is typically required. Strong leadership, communication, and problem-solving skills help manage cross-functional teams and drive project success. These skills ensure efficient program execution, optimized online sales, and alignment with organizational goals in a rapidly evolving digital marketplace.

What are some common challenges faced by an ecommerce program manager when coordinating cross-functional teams?

Ecommerce Program Managers often encounter challenges related to aligning priorities and communication among diverse teams like marketing, IT, product management, and logistics. Ensuring that everyone stays focused on shared business objectives while managing competing deadlines can be demanding. Successful program managers leverage clear project plans, regular status updates, and collaborative tools to facilitate transparency and keep projects on track. Being adaptable and building strong relationships across departments are key to overcoming these challenges.

What is the difference between Ecommerce Program Manager vs Ecommerce Project Coordinator?

AspectEcommerce Program ManagerEcommerce Project Coordinator
ResponsibilitiesOversees multiple projects, develops strategies, manages teams, and ensures overall program successSupports specific projects, coordinates tasks, and assists project managers
Required SkillsStrategic planning, leadership, cross-functional collaborationCommunication, organization, task management
Experience & CertificationsExperience in ecommerce, project management certifications (PMP, Agile)Entry to mid-level, often no certifications required
Work EnvironmentCollaborative, cross-departmental, strategic focusOperational, task-focused, team support

The Ecommerce Program Manager typically leads multiple initiatives, focusing on strategic planning and team leadership, while the Ecommerce Project Coordinator supports specific projects by coordinating tasks and timelines. Both roles are essential in ecommerce operations but differ in scope and responsibility.

What cities in Washington are hiring for Ecommerce Program Manager jobs?

Cities in Washington with the most Ecommerce Program Manager job openings:

Infographic showing various Ecommerce Program Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Ecommerce Team Member - 1

Woodbridge, VA

Goodwill of Greater Washington
Non-Profits • 1 - 5K employees
Learn more about Goodwill of Greater Washingtonexternal

$15 - $18.75/hr

Full-time

Re-posted 7 days ago

Job description

Overview

POSITION SUMMARY: This position receives, inspects, lists and ships donated items for online sale. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Essential Competencies:

  • Action Oriented
  • Customer Focus
  • Composure
  • Time Management
Responsibilities

Essential Duties and Responsibilities: 

  • Using the internet, published guidelines and consultation with experts, research potential merchandise to be placed online for sale, determining information such as the type and function of the item, fair market value, eligibility for vintage /antique status, brand, potential buyers, whether the item is genuine, and other details in order to make an educated assessment as to the item's salability on our online markets. Update online manifest system as necessary. 
  • Take clear and accurate photographs of items, in such detail and number to provide    the potential customer with enough information about the item's appearance, condition, size, color, shape, composition, brand, model, size, and other descriptive detail. 
  • Write persuasive sales copy about the item, providing enough detail to help the customer determine appearance, condition, size, material, weight, color, shape, brand, model, size, and other factors.   
  • Use online systems to post items for sale on eBay, Shopgoodwill.com, and other markets as needed. 
  • Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, and color or product code 
  • Retrieve merchandise from shelves, place merchandise into appropriate packaging, affix shipping labels, and stage merchandise in preparation for shipping. 
  • Keep accurate records, using Microsoft Word, Excel, and other software, of items posted, sold, sales price, inventory, origin and destination. 
  • Respond to phone and email inquiries from customers in a timely manner, and support customer onsite pickup of purchased items. 
  • Use warehouse equipment, such as pallet jacks, forklifts, etc., to move product inside, outside of and within the warehouse. 
  • Coordinate and communicate with retail store Ecommerce representatives, as necessary, regarding items sent from that store. 

    • Other Duties and Responsibilities: 

  • Maintain a quick and efficient work pace in order to adhere to posting quotas. 
  • Maintain a professional appearance, adhering to Goodwill uniform standards. 
  • Assist with warehouse logistics as assigned and adhere to policies and procedures.  
  • Performs other duties as directed and assigned. 
    • Qualifications

    Required Qualifications: 

  • Must have at least six months of relevant work experience in a retail, warehouse, Ecommerce or similar customer-service focused environment. 
  • Must be proficient in Microsoft Office programs (MS Word, Excel and Outlook) and Internet savvy.  
  • Must be a detail-oriented self- starter who is able to learn the requirements of Ecommerce quickly. 
  • Ability to complete all assigned tasks quickly, and in an efficient manner, adhering to departmental quotas. 
  • Must be responsible and reliable and extremely organized. 
  • Ability to posting and list products online in the English language. 
  • Ability to conduct reliable research using the internet. 
  • Familiarity with basic photographic principles so as to operate a mid-level digital camera, including the ability to upload photos to a computer. 
  • Ability to work in a warehouse environment with exposure to various temperature extremes (hot in summer, cold in winter), moderate dust and noise.   
  • Ability to lift and carry up to thirty pounds in weight and to push and/or pull merchandise up to 200 pounds using warehouse equipment. 
  • Must have access to reliable transportation in order to work a variable schedule, including nights, weekends and holidays. 

    • Preferred Qualifications 

  • High School diploma or GED  
  • Previous work experience in an Ecommerce, warehouse or retail environment. 
    • Employment Type: FULL_TIME

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