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Ecommerce Operations Manager Jobs in Edison, NJ (NOW HIRING)

Dow Jones

Manager, eCommerce Operations

Princeton, NJ

$95K - $125K/yr

About the Role The Manager, eCommerce Marketing Operations position within the Marketing Operations group will support the creation and management of key ecommerce flows for the Wall Street Journal ...

Fotile America LLC

E-commerce Manager

Parsippany, NJ · On-site

... operations and resources. 3. Formulate and enforce channel policies for pricing, promotions ... effective ecommerce marketing strategies. 11. Coordinate with Customer Service Team to manage ...

UJUU

Senior Ecommerce Manager

New York, NY

$166K - $167K/yr

Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e ...

UJUU

Senior Ecommerce Manager

New York, NY · On-site

$166K - $167K/yr

Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e ...

UJUU

Senior Ecommerce Manager

New York, NY · On-site

$166K - $167K/yr

Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e ...

Nautica

Site Operations Coordinator

Manhattan, NY · On-site

$28.80/hr

Own E-commerce PIM (product information management) and platform catalog operations across hard markdown execution. Clearance style moves and Product Detail Page (PDP) separations for style colorway ...

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All JobsEcommerce Operations JobsEcommerce Operations Manager JobsEcommerce Operations Manager Jobs in Edison, NJ

Ecommerce Operations Manager information

See Edison, NJ salary details

$32.1K

$65.7K

$122.7K

How much do ecommerce operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for ecommerce operations manager in Edison, NJ is $65,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,200.00 per year, depending on experience, location, and employer.

What is the salary for an e-commerce manager?

The salary for an e-commerce operations manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and additional benefits such as bonuses or stock options are common in this field.

What does an Ecommerce Operations Manager do?

An Ecommerce Operations Manager oversees the daily operations of an online retail business. Their responsibilities include managing order processing, inventory, logistics, and customer service to ensure smooth and efficient online transactions. They also coordinate with marketing, IT, and warehouse teams to optimize the customer experience and streamline fulfillment processes. Additionally, they analyze performance data to identify areas for improvement and implement strategies to increase sales and operational efficiency.

Will AI replace e-commerce?

As an Ecommerce Operations Manager, understanding AI's role is important; AI is expected to automate routine tasks like inventory management, customer service, and data analysis, enhancing efficiency. However, human oversight remains essential for strategic decision-making, personalized customer interactions, and managing complex issues. AI will likely augment rather than fully replace e-commerce roles, requiring skills in technology and data interpretation.

What are the key skills and qualifications needed to thrive as an Ecommerce Operations Manager, and why are they important?

To thrive as an Ecommerce Operations Manager, you need expertise in supply chain management, inventory control, order fulfillment, and a strong understanding of e-commerce platforms, typically supported by a relevant degree or experience. Familiarity with tools like Shopify, Magento, ERP systems, analytics platforms, and certifications in logistics or project management are highly valuable. Exceptional organizational skills, problem-solving abilities, and strong communication are critical soft skills for coordinating teams and handling customer issues. These skills and qualifications ensure seamless operations, drive customer satisfaction, and support business growth in a competitive online marketplace.

What is the difference between Ecommerce Operations Manager vs Ecommerce Merchandiser?

AspectEcommerce Operations ManagerEcommerce Merchandiser
Primary FocusOverseeing daily online store operations, logistics, and order fulfillmentPlanning and executing product presentation, pricing, and promotional strategies
Required SkillsLogistics, supply chain management, data analysisVisual merchandising, marketing, product placement
Work EnvironmentOperations teams, logistics providers, customer serviceMarketing teams, creative departments, product teams
Common CertificationsSupply Chain certifications, eCommerce platform trainingDigital marketing, visual merchandising certifications

The Ecommerce Operations Manager primarily manages the backend processes ensuring smooth order fulfillment and logistics, while the Ecommerce Merchandiser focuses on product presentation and promotional strategies to drive sales. Both roles are essential in eCommerce but serve different functions within the online retail environment.

What are some common challenges faced by Ecommerce Operations Managers, and how can they be overcome?

Ecommerce Operations Managers often encounter challenges such as coordinating logistics across multiple platforms, maintaining inventory accuracy, and ensuring timely order fulfillment. Navigating rapidly changing customer demands and supply chain disruptions can also pose difficulties. These challenges are best addressed by leveraging robust inventory management systems, fostering close communication with warehouse and customer service teams, and regularly analyzing performance metrics to identify areas for improvement. Proactive problem-solving and adaptability are key to excelling in this dynamic environment.

What is an Ecommerce operations manager?

An Ecommerce operations manager oversees the daily functions of online retail platforms, including order fulfillment, inventory management, and customer service. They coordinate between teams, optimize processes, and often use tools like ERP or order management systems to ensure smooth online sales operations.

How much do ECommerce managers get paid?

Ecommerce managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, location, and company size. Salaries can increase with skills in data analysis, digital marketing, and familiarity with ecommerce platforms like Shopify or Magento.
What cities near Edison, NJ are hiring for Ecommerce Operations Manager jobs? Cities near Edison, NJ with the most Ecommerce Operations Manager job openings:
Infographic showing various Ecommerce Operations Manager job openings in Edison, NJ as of July 2026, with employment types broken down into 83% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Summer. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $65,693 per year, or $31.6 per hour.

Ecommerce Operations Manager

The Princeton University Store

Princeton, NJ • On-site

Full-time

Posted 20 days ago

Job description

Ecommerce Operations Manager at Princeton University Store

Ecommerce is a strategic growth priority for Princeton University Store, and we are investing in the people, processes, and technology that will define its future.

We are seeking an experienced Ecommerce Operations Manager to lead the day-to-day execution of our digital business while helping transform the online customer experience through operational excellence, technology, and continuous improvement.

If you enjoy solving problems, improving processes, working across departments, and delivering exceptional customer experience, we would like to meet you.

________________________________________

About Princeton University Store

Princeton University Store is an independent retail organization serving Princeton University students, alumni, parents, faculty, staff, visitors, and the surrounding community. Our customers shop with us in stores, online, through athletic events, and at special campus events throughout the year.

As part of an exciting multi-year transformation, we are modernizing our stores, expanding digital commerce, implementing a new Ecommerce platform, and preparing for future growth, including social commerce.

________________________________________

Why This Role Matters

The Ecommerce Operations Manager is responsible for the operational execution of our Ecommerce business from order placement through delivery.

This role combines Ecommerce operations, fulfillment, customer care, website quality, inventory coordination, and continuous improvement to ensure every customer interaction reflects the quality, professionalism, and service associated with the brands we represent.

Working closely with Merchandising, Store Leadership, Marketing, Operations, Finance, Technology, Receiving, and Customer Service, you will help integrate ecommerce into the daily rhythm of the business while building the operational foundation for the next generation of Princeton University Store.

________________________________________

What Success Looks LikeYou will be successful when you:
  • Deliver an exceptional online customer experience.
  • Lead accurate and efficient Ecommerce fulfillment.
  • Build trusted partnerships with store leadership and retail teams to deliver a seamless omnichannel customer experience.
  • Maintain a highquality digital storefront.
  • Improve operational processes through technology and automation.
  • Support the successful transition from NetSuite SuiteCommerce to a new platform.
  • Help prepare the business for future Ecommerce growth and social commerce.

    • ________________________________________

    What You Do

    Lead Ecommerce Operations
  • Own the operational execution of the complete online order lifecycle from order placement through delivery.
  • Lead fulfillment, shipping, Buy Online Pick Up In Store (BOPIS), and exception management.
  • Develop packaging and unboxing standards that reflect the Princeton University Store brand.
    • Deliver Outstanding Customer Care
  • Manage customer inquiries, the returns process, and customer order issues.
  • Resolve problems professionally while identifying opportunities to improve the customer experience.
  • Serve as the operational contact for special orders and university department purchases.
  • Represent the voice of the customer by identifying recurring issues and recommending improvements to products, processes, and customer community.

    • Maintain a Best-in-Class Digital Storefront

  • Ensure product information, pricing, images, and website content remain accurate.
  • Perform regular website quality reviews and customer journey testing.
  • Partner with Merchandising to improve online product presentation and conversion.
    • Improve Operations
  • Support the implementation of a new ecommerce platform and related technologies while helping ensure a seamless transition for customers and internal teams.
  • Identify opportunities to improve fulfillment, workflows, reporting, and customer communication.
  • Leverage AIenabled tools and automation to improve productivity and operational efficiency.
    • Lead and Collaborate
  • Supervise and develop a parttime Ecommerce Operations Assistant.
  • Build collaborative working relationships with store leaders and retail teams to integrate ecommerce into daily store operations and deliver a consistent customer experience across both locations.
  • Provide retail management coverage as business needs require.
  • Partner across departments to improve ecommerce operations, fulfillment, customer experience, and operational efficiency.

    • ________________________________________

    What You Bring
  • College degree or certificate
  • 5+ years of Ecommerce, retail operations, fulfillment, or customer service leadership experience.
  • Experience with NetSuite or a comparable ERP platform.
  • Point of Sale experience.
  • A willingness to embrace new technologies, automation, and AI tools to improve operational efficiency and the customer experience.
  • Strong organizational, communication, and problemsolving skills.
  • Passion for delivering exceptional customer experiences.
  • Ability to thrive in a fastpaced, collaborative retail environment.

    • ________________________________________

    Why You Will Enjoy This Role

  • Build and improve a growing ecommerce business.
  • Work with modern retail technology, including a new ecommerce platform.
  • Help shape future capabilities, including social commerce.
  • Collaborate across merchandising, operations, marketing, and technology.
  • Make a visible impact in a small, entrepreneurial organization where ideas become reality.

    • ________________________________________

    Why Princeton University Store?

    This is an opportunity to help shape the future of Ecommerce for one of the country's most recognized university retailers.

    You will join a collaborative leadership team that values innovation, operational excellence, continuous improvement, and exceptional customer service. As our digital business continues to grow, you will play a key role in expanding Ecommerce capabilities, improving the customer experience, and helping shape the future of digital commerce at Princeton University Store.

    If you are excited about building better Ecommerce experiences—not simply processing orders—we encourage you to apply.

Apply