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Ecommerce Manager Jobs in Delaware (NOW HIRING)

Kosmos

Digital Marketing Manager

Wilmington, DE

$70K - $100K/yr

Manage the planning and execution of ecommerce go-to-market campaigns, promotions, and seasonal initiatives. * Produce effective ad creative and UGC assets utilizing influencers and content creators ...

Kosmos

Digital Marketing Manager

Wilmington, DE

$70K - $100K/yr

Manage the planning and execution of ecommerce go-to-market campaigns, promotions, and seasonal initiatives. * Produce effective ad creative and UGC assets utilizing influencers and content creators ...

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All JobsEcommerce JobsEcommerce Manager JobsEcommerce Manager Jobs in Delaware

Ecommerce Manager information

See Delaware salary details

$23K

$77.2K

$122.1K

How much do ecommerce manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for ecommerce manager in Delaware is $77,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $96,100.00 per year, depending on experience, location, and employer.

How much do ECommerce managers get paid?

Ecommerce managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and company size. Senior roles or those in high-demand markets can offer higher compensation, often including bonuses and benefits. Strong skills in digital marketing, analytics, and platform management are valued in this role.

What do e-commerce managers do?

E-commerce managers oversee online sales operations, including managing website content, optimizing user experience, analyzing sales data, and coordinating marketing strategies. They often work with tools like analytics platforms and e-commerce platforms, and require skills in digital marketing, data analysis, and project management.

What is the salary of an Ecommerce manager?

The salary of an Ecommerce Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and skills in digital marketing, analytics, and platform management can influence pay levels.

How does an Ecommerce Manager typically collaborate with other departments to drive online sales?

An Ecommerce Manager frequently works cross-functionally with departments like marketing, IT, customer service, and logistics. They coordinate with marketing to plan promotions and digital campaigns, partner with IT to ensure the website’s performance and user experience, and work with logistics to streamline order fulfillment and shipping. Regular communication and collaboration are essential to align strategies, address challenges quickly, and ensure a seamless shopping experience for customers. This teamwork is key to achieving sales targets and growing the online business.

Will AI replace e-commerce?

As an Ecommerce Manager, AI is increasingly used to automate tasks like inventory management, customer service, and personalized marketing. However, AI is a tool that enhances human decision-making rather than replacing the need for strategic oversight and customer relationship skills in e-commerce roles.

What are the key skills and qualifications needed to thrive as an Ecommerce Manager, and why are they important?

To thrive as an Ecommerce Manager, you need expertise in digital marketing, sales analytics, and online merchandising, often backed by a degree in business, marketing, or a related field. Proficiency with ecommerce platforms (like Shopify or Magento), analytics tools (such as Google Analytics), and experience with SEO/SEM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and create positive customer experiences. These skills are crucial for optimizing online sales, managing digital storefronts, and achieving business growth in a competitive online marketplace.

What Is an E-commerce Manager?

E-commerce managers oversee all online activities for a business, including advertising, marketing, and web maintenance. As an e-commerce manager, you are in charge of all aspects of web design and development, including marketing and sales. Other responsibilities include managing the online staff, working directly with shipping companies and suppliers, and addressing customer service issues. You need business, information technology, and marketing experience to excel in this career. Strong communication skills are also a must.

What does an Ecommerce Manager do?

An Ecommerce Manager is responsible for overseeing and driving the online sales of a business. They manage the company’s ecommerce website, coordinate digital marketing strategies, and analyze data to improve sales performance. Their duties include optimizing the online shopping experience, managing product listings, ensuring smooth order fulfillment, and collaborating with other departments to achieve sales targets. Ecommerce Managers also stay up-to-date with industry trends and technologies to keep the business competitive.

What is the difference between Ecommerce Manager vs Digital Marketing Manager?

AspectEcommerce ManagerDigital Marketing Manager
Primary FocusOverseeing online sales, website management, and product listingsDeveloping and executing online marketing campaigns to drive traffic and brand awareness
Required SkillsE-commerce platforms, sales analytics, website optimizationSEO, SEM, content marketing, social media strategy
Work EnvironmentRetail or e-commerce companies, online retail platformsMarketing agencies, corporate marketing departments
Common CertificationsGoogle Analytics, Shopify, Adobe Commerce certificationsGoogle Ads, HubSpot, Facebook Blueprint certifications

The Ecommerce Manager primarily focuses on managing online sales channels, website performance, and product listings, ensuring a seamless shopping experience. In contrast, the Digital Marketing Manager concentrates on creating marketing strategies to attract visitors and increase brand visibility. Both roles often collaborate but serve different core functions within the online business ecosystem.

More about Ecommerce Manager jobs
What are the most commonly searched types of Ecommerce jobs in Delaware? The most popular types of Ecommerce jobs in Delaware are:
What job categories do people searching Ecommerce Manager jobs in Delaware look for? The top searched job categories for Ecommerce Manager jobs in Delaware are:
What cities in Delaware are hiring for Ecommerce Manager jobs? Cities in Delaware with the most Ecommerce Manager job openings:
Ecommerce Manager jobs near you
Infographic showing various Ecommerce Manager job openings in Delaware as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Summer. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $77,195 per year, or $37.1 per hour.
Customer Service Lead Lister - F/T (E-Commerce)

Customer Service Lead Lister - F/T (E-Commerce)

Goodwill of Delaware and Delaware County

Wilmington, DE

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Are you a detail-oriented ecommerce professional with a passion for team leadership and delivering exceptional customer experiences?
If so, we are looking for a Customer Service Lead Lister to support our growing online sales operation. This role combines hands-on listing work, quality oversight, jewelry processing, and customer service leadership to help maximize the efficiency and profitability of our Ecommerce division.

Who We Are
As a 501(c)(3) nonprofit, working for the greater good is at the core of what we do at Goodwill of Delaware and Delaware County. Our mission — to improve the quality of life for people with barriers to self-sufficiency through the Power of Work — guides everything we do. While our work focuses on supporting individuals, our broader vision reflects the lasting community impact that happens when people receive a hand up.

By providing job training, social services, and employment support, we empower people to build meaningful careers, strengthen their families, and contribute to thriving communities.

The Customer Service Lead Lister assists the Ecommerce Manager with administration, supervision, listing, jewelry processing, and customer service functions of the Ecommerce division. In the absence of the Ecommerce Manager, this role assumes oversight of listing operations and team supervision. This position is a member of the Management Support Team.

What You Will Do
  • Analyze lister and jewelry workflow processes in partnership with the Ecommerce Manager and recommend improvements to ensure rapid, efficient operations
  • Oversee quality control for all product listings; review and correct listing information as needed to maintain accuracy and presentation standards
  • Supervise jewelry donation processing to maximize value; ensure jewelry products are secured and processed accurately and in a timely manner
  • Ensure customers receive efficient and courteous service; respond to customer questions and complaints via phone and email within a 24-hour period
  • Verify that incoming product is correctly allocated to the appropriate store location
  • Work with the Ecommerce Manager and Assistant Manager to analyze and improve pricing strategies to maximize profitability and sales performance
  • List items across all categories, including photographing products, writing descriptions, and posting listings to meet daily goals
  • Process jewelry as needed to provide additional listings for special listing groups
  • Assist with ordering supplies and tracking inventory levels; notify the Ecommerce Manager when items need to be reordered
  • Complete refund-related reports and analyze results to drive continuous improvement in internal processes
  • Assist the Ecommerce Manager with training new team members; identify ongoing training needs to improve team skills and performance
  • Assist in the development of Standard Operating Procedures (SOPs) and other training materials
  • Ensure listing workstations are organized and cleaned at the end of each day; contribute to budget management and expense reduction initiatives
  • Foster positive, team-oriented relationships with management, peers, and team members; encourage positive interactions across departments
  • Manage listing operations and supervise team members in the absence of the Ecommerce Manager; responsible for opening and closing activities
  • Assist the Ecommerce Manager with administrative duties and perform other duties as assigned

What We are Looking For
  • At least 2 years of experience in Ecommerce operations, online sales, product listing, or a retail environment; a strong understanding of current online marketing concepts, strategies, and best practices is preferred. An equivalent combination of education and/or experience may be considered.
  • Demonstrated computer skills with the ability to learn new digital tools; proficiency with MS Office Suite or similar software programs
  • Ability to determine the authenticity and/or value of consumer goods, with demonstrated mathematical skills
  • Demonstrated supervisory skills with the ability to communicate, delegate, and follow through on assigned tasks
  • Excellent communication skills including listening and training; excellent customer service skills with the ability to interact effectively with a diverse constituent population
  • Demonstrated organizational skills with the ability to multi-task and work effectively in a fast-paced environment
  • Demonstrated ability to work both independently and collaboratively in a team environment; ability to take initiative and exercise good judgment at all times
  • Ability to handle challenging situations with a calm and professional demeanor
  • Ability to work opening and closing shifts as the business requires
  • Ability to lift and/or move up to 40 pounds

What We Offer
  • Competitive salary + incentive bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Employee discounts
  • Career growth and advancement opportunities
  • Ongoing training and development

Work Environment
This role requires the ability to make precise, repeated movements of the fingers, hands, and wrists, and involves close visual work including color, peripheral, and depth perception. The position also requires standing, walking, sitting for extended periods, bending, kneeling, and the ability to lift and/or move up to 40 pounds.

This position regularly works in an ecommerce and production setting and may be frequently exposed to moving or mechanical equipment. The noise level is typically moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Our Application Process
Are you ready to lead with purpose? Apply today!

We look forward to learning how you can help us make a meaningful impact in our community.