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Ecommerce Associate Jobs in Surrey, BC (NOW HIRING)

Mercana

Warehouse Associate

Surrey, BC

  • Medical

  • Dental

  • PTO

Associates grow in responsibility and level (O1 to O2) by mastering all warehouse functions ... Ensure timely, accurate daily processing of returns on Mercana's eCommerce platform, including put ...

Canna Cabana

Retail Shift Leader

Vancouver, BC

Provide direction, guidance and instruction to all store associates as required * Ensure store ... E-commerce Platforms : High Tide operates a suite of leading accessory sites across the world ...

Canna Cabana

Retail Shift Leader

Vancouver, BC · On-site

Provide direction, guidance and instruction to all store associates as required * Ensure store ... E-commerce Platforms : High Tide operates a suite of leading accessory sites across the world ...

Canna Cabana

Retail Shift Leader

Vancouver, BC · On-site

Provide direction, guidance and instruction to all store associates as required * Ensure store ... E-commerce Platforms : High Tide operates a suite of leading accessory sites across the world ...

Canna Cabana

Retail Shift Leader

Vancouver, BC · On-site

Provide direction, guidance and instruction to all store associates as required * Ensure store ... E-commerce Platforms : High Tide operates a suite of leading accessory sites across the world ...

Skechers

Part Time Product Specialist

Abbotsford, BC

CA$20/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Surrey, BC

Ecommerce Associate information

See Surrey, BC salary details

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How much do ecommerce associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ecommerce associate in Surrey, BC is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.20 and $20.70 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Surrey, BC?

The most popular types of Ecommerce jobs in Surrey, BC are:

What are popular job titles related to Ecommerce Associate jobs in Surrey, BC?

For Ecommerce Associate jobs in Surrey, BC, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Surrey, BC look for?

The top searched job categories for Ecommerce Associate jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Ecommerce Associate jobs?

Cities near Surrey, BC with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Surrey, BC as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,882 per year, or $17.7 per hour.

Warehouse Associate

Mercana

Surrey, BC

Full-time

Medical, Dental, PTO

Posted 10 days ago

Job description

Company Description 

Mercana is one of North America’s leading home furnishings wholesalers, with interior designers and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season, including wall art, furniture, lighting, and home decor accessories. 

We are seeking a hardworking and positive individual to join our Warehouse Team. This team plays a crucial role in managing the inventory and movement of our products. The successful candidate will be a well-organized team player who prioritizes safety while pursuing quality work. Above all, they have a positive attitude and contributeto our respectful work environment. 

Position Summary 

The Warehouse Associate is central to the execution of Mercana's distribution and warehousing operations, working across outbound (picking, packing, loading), inbound (receiving, put-away), and general functions (returns, inventory, and sample management). 

A dedicated part of the role is sample management — picking, assembling, packing, and tracking samples and stock items for product reviews, photoshoots, and visual merchandising — coordinated closely with the Design and Merchandising teams. 

The focus is timely, efficient, and error-free completion of assigned work that meets and helps exceed individual, department, and warehouse performance metrics. This is a foundational hourly role; Associates grow in responsibility and level (O1 to O2) by mastering all warehouse functions over time. 

Key Responsibilities 

Outbound — Picking & Packing 

  • Gather items from bins and palletized locations and pack orders for shipment in a timely manner. 

  • Conduct quality-control checks to ensure order accuracy and product integrity. 

  • Use RF scanners and the warehouse management system (WMS) to track inventory and manage orders; create shipping documents and labels. 

  • Communicate with internal stakeholders when orders are ready to ship. 

Outbound — Loading 

  • Load palletized orders into delivery vessels for safe transport. 

  • Ensure orders are properly wrapped, supported, labelled, and documented to minimize transit damage. 

Inbound — Receiving & Put-Away 

  • Stock and organize inventory within the distribution center. 

  • Confirm product received against the BOL and inventory systems; inspect for damage and report discrepancies. 

  • Assign warehouse locations for received items and document accurately in the inventory management system. 

Returns Processing 

  • Physically return cancelled and returned items to the correct bins or locations. 

  • Receive returned goods in the inventory system and move them to Quality Control; use RF scanners to bring product back into inventory and assign bins/pallets. 

  • Ensure timely, accurate daily processing of returns on Mercana's eCommerce platform, including put-away and reshipment; implement corrective actions to prevent recurrence. 

Inventory Counting & Control 

  • Participate in regular audits and cycle counts; identify and address discrepancies and maintain accurate records. 

  • Communicate inventory movements and ensure prompt system adjustments to reflect accurate levels. 

  • Barcode any items missing barcodes to ensure accurate tracking and identification. 

Sample Management 

  • Pick samples and stock items accurately and on time for product reviews and photoshoots. 

  • Unbox and assemble samples and stock items to provided guidelines and standards, taking care to avoid damage. 

  • Pack and label items for return or storage; ensure physical disposition of all samples — returning to the warehouse or to sales locations. 

  • Move large furniture items safely and coordinate sample inventory movements with the Warehouse lead and Design / Merchandising teams. 

General Warehouse Duties & Safety 

  • Follow safety protocols during heavy lifting and loading/unloading; operate mechanical assists (forklift, pallet jack, raised platforms) and work safely at heights. 

  • Maintain clean workspaces, work collaboratively, and participate in process- and procedure-improvement projects. 

  • During downtime, support other warehouse activities (picking, packing, put-away, container unloading) as directed; additional duties may be assigned

Qualifications

  • High school diploma or equivalent; positive, reliable attitude. 

  • Experience in warehouse operations and picking/packing; sample handling and product assembly an asset. 

  • Basic computer acumen; familiarity with RF scanners, WMS, and barcode / inventory management systems. 

  • Detail-oriented with strong organizational and multitasking skills; able to follow assembly guidelines. 

  • Physically fit for repetitive bending, twisting, reaching, and lifting; able to handle furniture up to 300 lbs with support equipment. 

  • Comfortable working at heights up to 30 ft on secure safety equipment. 

  • Fluent in English (oral and written). Reliable transportation an asset. Steel-toed safety shoes required; additional PPE provided. 

What we offer: 

At Mercana, we want to continually invest in our greatest resource – our people. We hope to make your employment experience with us the best possible with employee rewards and benefits that contribute to a balanced and enjoyable lifestyle for you and your family. Here is what you can expect from us: 

  • Competitive Salary Packages 

  • Starting wage: $19/hr, with potential for more, based on experience. 

  • Monday to Friday 9:00AM - 5:00PM

  • Two weeks of annual vacation leave 

  • Extended health and dental benefits for you and your family 

  • Access to exclusive discount offers and deals for Mercana staff on all furniture, lighting, and accessories 

Employment Type: FULL_TIME

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