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Ecommerce Associate Jobs in Suffolk, VA (NOW HIRING)

Kroger

e-COMMERCE/DEPARTMENT LEAD

Yorktown, VA · On-site

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Hampton, VA · On-site

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

New

Kroger

Online Grocery Pick-Up Clerk

Hayes, VA · On-site

$13.25 - $15.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Chesapeake, VA · On-site

$13.75 - $16.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Chesapeake, VA · On-site

$13.75 - $16.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Yorktown, VA · On-site

$13.25 - $15.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Smithfield, VA · On-site

$14 - $16.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Suffolk, VA · On-site

$13.25 - $15.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Hampton, VA · On-site

$13 - $15.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Comoto

Sales Associate

Norfolk, VA · On-site

$12.77 - $18/hr

... e-commerce and retail experiences. What to expect when you work here As a Sales Associate, you would be responsible for providing every customer with a great experience. You will be expected to ...

Cycle Gear

Sales Associate

Norfolk, VA

$12.77 - $18/hr

... e-commerce and retail experiences. What to expect when you work here As a Sales Associate, you would be responsible for providing every customer with a great experience. You will be expected to ...

Our Company

Retail Stock Associate

Newport News, VA

$15 - $16/hr

... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ... Associate discounts including furniture * Company paid life and disability insurance * Paid time ...

Our Company

Retail Stock Associate

Virginia Beach, VA · On-site

$15 - $16/hr

... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ... Associate discounts including furniture * Company paid life and disability insurance * Paid time ...

Our Company

Retail Stock Associate

Virginia Beach, VA · On-site

$15 - $16/hr

... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ... Associate discounts including furniture * Company paid life and disability insurance * Paid time ...

Rooms To Go

Retail Stock Associate

Newport News, VA · On-site

$15 - $16/hr

... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ... Associate discounts including furniture * Company paid life and disability insurance * Paid time ...

J.Jill

Sales Associate

Virginia Beach, VA · On-site

$15/hr

Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement ... ecommerce platform. J.Jill is headquartered outside Boston. Min USD $15.00/Yr.

Our Company

Retail Stock Associate

Newport News, VA

$15 - $16/hr

... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ... Associate discounts including furniture * Company paid life and disability insurance * Paid time ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Suffolk, VA

Ecommerce Associate information

See Suffolk, VA salary details

$10

$18

$31

How much do ecommerce associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ecommerce associate in Suffolk, VA is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are popular job titles related to Ecommerce Associate jobs in Suffolk, VA? For Ecommerce Associate jobs in Suffolk, VA, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Suffolk, VA look for? The top searched job categories for Ecommerce Associate jobs in Suffolk, VA are:
What cities near Suffolk, VA are hiring for Ecommerce Associate jobs? Cities near Suffolk, VA with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Suffolk, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,314 per year, or $18.9 per hour.

E Commerce Listing Specialist - Hampton

Goodwill of Central and Coastal Virginia

Hampton, VA • On-site

$14/hr

Full-time

Posted 5 days ago

Job description

Description
Position Summary
Responsible for photographing and listing items online, within our E-Commerce platforms. Associate must also store and maintain inventory system for E-Commerce items.
Essential Duties
(Other duties within the scope of this position may be assigned.)
1. Meets or exceeds daily listing requirements.
2. Lists all items accurately with no typos or spelling errors.
3. Identifies rare, collectible and/or unique items which will generate online sales.
4. Achieves an average selling percentage of 80%.
5. Responds to customer service inquiries to ensure customer satisfaction.
6. Maintains clean, organized work and storage areas.
Supervisory Responsibilities
The associate in this position does not have any supervisory responsibilities.
Education/Experience/Certificates/Security Clearance
• High School Diploma or GED required.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.
• E-commerce research and listing experience, or equivalent knowledge from personal on-line sales experience, preferred. Knowledge of Goodwill's product sales lines (i.e.- music, jewelry, art, electronics, cameras, etc.), preferred.
• Specific category skills and knowledge, such as jewelry, games, media, instruments, and electronics may factor into an Associates day to day responsibilities. In some instances, those skilled individuals may become subject matter experts and devote more/all of their time to specific categories, like those listed above.
• Knowledge of online programs such as Google, EBay, and Amazon.com, required.Experience with Excel and online research, strongly preferred. Strong creative writing ability, required. Knowledge of digital camera use, and ability to take acceptable digital photos for online listings, required.
Competencies
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge
Safety Statement
Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.
Information Privacy and Security
This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.
Physical Demands/Work Environment/Work Conditions
• The associate is required to lift 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds.
• The associate works in an environment with frequent exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.
Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Please click on this link to access our EEO / Affirmative Action Program posters and learn about your rights as an applicant.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation or have questions regarding the listed compensation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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