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Ecommerce Associate Jobs in Detroit, MI (NOW HIRING)

Ilmor

eCommerce Fulfillment Supervisor

New Hudson, MI · On-site

$80K - $85K/hr

E-COMMERCE FULFILLMENT SUPERVISOR Summary: The eCommerce Fulfillment Supervisor is a working ... High School Diploma or GED required; associate's or bachelor's degree in Supply Chain, Logistics ...

Kroger

e-COMMERCE/CLERK

Dearborn, MI · On-site

$14.25 - $17.75/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Gardner-White Furniture

Fraud Associate

Warren, MI · On-site

$13.50 - $18.75/hr

The Fraud Associate helps ensure customers enjoy a secure, reliable, and seamless ecommerce experience. Job Responsibilities: * Conduct thorough fraud checks on orders to identify and prevent ...

Gardner White Furniture

Fraud Associate

Warren, MI · On-site

$13.50 - $18.75/hr

The Fraud Associate helps ensure customers enjoy a secure, reliable, and seamless ecommerce experience. Job Responsibilities: * Conduct thorough fraud checks on orders to identify and prevent ...

Gardner White Furniture

Fraud Associate

Warren, MI

$13.50 - $18.75/hr

The Fraud Associate helps ensure customers enjoy a secure, reliable, and seamless ecommerce experience. Job Responsibilities: * Conduct thorough fraud checks on orders to identify and prevent ...

Workbox Staffing

Warehouse Lister

Detroit, MI

$20/hr

The role also supports ecommerce and online sales activity by fulfilling orders, assisting customers, and helping resolve issues. This position serves as a vital link between the warehouse floor and ...

Carhartt

Principal Engineer, eComm

Dearborn, MI · On-site

The Ecommerce Principal Engineer leads the technical direction for development and architecture ... Associate Responsibilities * Provide technical direction for software development and architecture ...

sasholdings

Warehouse-Outbound Warehouse Associate

Troy, MI · On-site

$15.25 - $18/hr

Label and prepare e-commerce, LPO, and DIO orders for dealer delivery. * Support outbound product ... Outbound Warehouse Associate Qualifications and Skills: * Ability to read, write, and speak English.

sasholdings

Warehouse-Outbound Warehouse Associate

Troy, MI

$15.25 - $18/hr

Label and prepare e-commerce, LPO, and DIO orders for dealer delivery. * Support outbound product ... Outbound Warehouse Associate Qualifications and Skills: * Ability to read, write, and speak English.

Carhartt

Digital Marketing Coordinator D2C

Dearborn, MI · On-site

$41K - $53K/yr

Associate Responsibilities * Coordinate and manage digital marketing asset delivery across internal ... Partner with internal teams including Creative, Merchandising, Ecommerce, Analytics, and Retail ...

Zbox.com

Warehouse Operations Associate

Hamtramck, MI · On-site

$17.50 - $21/hr

Warehouse Operations Associate We are seeking a diligent Warehouse Operations Associate for our bustling e-commerce startup. You will be a pivotal member of our fulfillment center team, focusing on ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Detroit, MI

Ecommerce Associate information

See Detroit, MI salary details

$10

$19

$32

How much do ecommerce associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ecommerce associate in Detroit, MI is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Detroit, MI? The most popular types of Ecommerce jobs in Detroit, MI are:
What are popular job titles related to Ecommerce Associate jobs in Detroit, MI? For Ecommerce Associate jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Detroit, MI look for? The top searched job categories for Ecommerce Associate jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Ecommerce Associate jobs? Cities near Detroit, MI with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,912 per year, or $19.7 per hour.

eCommerce Fulfillment Supervisor

Ilmor

New Hudson, MI • On-site

$80K - $85K/hr

Full-time

Re-posted 21 days ago

Job description

E-COMMERCE FULFILLMENT SUPERVISOR
Summary:
The eCommerce Fulfillment Supervisor is a working supervisor responsible for leading the daily operations of the eCommerce fulfillment team, warehouse, inventory handling, order processing, and shipping activities. This role provides oversight and support as needed; primary responsibility is directing operations and team performance and has authority to direct personnel recommendations, including hiring, discipline, and termination, and performance evaluations and promotion recommendations with significant weight.
The Supervisor ensures customer orders move efficiently and accurately from order entry through shipment, inventory is organized and available, warehouse standards are maintained, and the team operates with a high level of quality, accountability, safety, and teamwork.
This hands-on leader manages daily priorities, assists with workload as needed, supports and coaches team members, resolves operational issues, maintains accurate inventory practices, and partners with the eCommerce Program Manager and cross-functional teams to support the continued growth of the service parts business.
Essential Job Functions (Knowledge, Skills, amp; Abilities):
  • Ensure customer orders are fulfilled accurately, efficiently, and on time according to established service expectations.
  • Conducts performance evaluations and provides promotion recommendations that carry significant influence in decision-making
  • Leads workforce planning efforts, aligning staffing levels with operational needs and long-term business goals
  • Contributes to staffing and scheduling strategies to ensure efficient and effective resource utilization
  • Owns key performance indicators (KPIs) and operational metrics, driving accountability and continuous improvement
  • Spends the majority of time supervising team members, planning work, and identifying opportunities to improve operations
  • Steps into day-to-day operational tasks as needed to support coverage, training, and peak demand periods
  • Monitor daily order queues, open orders, backorders, shipping priorities, and workload to keep orders flowing in and out of the department.
  • Coordinate daily labor priorities and team assignments based on order volume, receiving activity, inventory needs, and business priorities.
  • Maintain a clean, organized, safe, and efficient warehouse environment that supports accurate fulfillment and professional operating standards.
  • Ensure eCommerce inventory is properly received, labeled, stored, picked, packed, transferred, and adjusted in accordance with established processes.
  • Monitor inventory accuracy and investigate discrepancies, stock issues, missing parts, damaged items, and transaction errors.
  • Ensure all inventory and order transactions are completed accurately in ERP system.
  • Maintain packaging, shipping supplies, consumables, and other materials needed for operations.
  • Ensure quality, shipment accuracy, branding requirements, and carrier standards are met.
  • Train, coach, and support fulfillment team members to ensure they understand expectations, follow processes, and perform work safely and accurately.
  • Monitor team attendance, productivity, quality, communication, and adherence to company policies and department standards.
  • Lead daily check-ins or team meetings to communicate priorities, performance, safety topics, process changes, and operational issues.
  • Identify process issues, workflow bottlenecks, quality concerns, and recurring errors; recommend and implement practical improvements.
  • Support seasonal volume changes, business growth, and special initiatives by helping plan labor, space, workflow, and fulfillment capacity.
Qualifications (Education, Experience, Skills, Certification, Training, Licensed):
  • High School Diploma or GED required; associate’s or bachelor’s degree in Supply Chain, Logistics, Operations, Business, or a related field preferred.
  • 5+ years of experience in shipping, receiving, fulfillment, warehouse operations, inventory control, logistics, or a related operational role.
  • Prior experience leading, training, or supervising employees in a warehouse, fulfillment, distribution, manufacturing, or service parts environment preferred.
  • Strong understanding of order fulfillment, inventory accuracy, receiving, shipping, warehouse organization, and basic logistics processes.
  • Experience using ERP, inventory, shipping, or warehouse systems; Epicor experience preferred.
  • Proficient in Microsoft Office applications, especially Excel.
  • Strong communication skills with the ability to set clear expectations, follow up, and work effectively with internal teams.
  • Strong attention to detail and commitment to accuracy, quality, safety, and customer satisfaction.
  • Ability to prioritize daily work, solve problems quickly, and adapt to changing order volume or operational needs.
  • Empathetic and supportive leadership style with the ability to hold team members accountable.
Physical Requirements/Work Environment:
  • The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to sit or stand. The employee is frequently required to use their hands and fingers to handle, feel objects, use tools or controls, and climb or balance. The employee is occasionally required to walk, reach with hands and arms, kneel, crouch, crawl, and talk or hear.
  • The noise level in the work environment is usually moderate. However, some instances of this job may require work in areas where ear protection is necessary.

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