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Ecommerce Associate Jobs in Detroit, MI (NOW HIRING)

Healthy Dogma II, LLC

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Customer Care Team (Lead & Associate Opportunities)

Oxford, MI · On-site

$14 - $25/hr

The right candidate will have experience in e-commerce customer service and understand how customer ... Associate Responsibilities * Answer incoming customer calls and emails * Assist with common product ...

Workbox Staffing

Warehouse Lister

Detroit, MI · On-site

$20/hr

The role also supports ecommerce and online sales activity by fulfilling orders, assisting customers, and helping resolve issues. This position serves as a vital link between the warehouse floor and ...

Carhartt

Principal Engineer, eComm

Dearborn, MI · On-site

$140 - $190/hr

The Ecommerce Principal Engineer leads the technical direction for development and architecture ... Associate Responsibilities * Provide technical direction for software development and architecture ...

Carhartt

Principal Engineer, eComm

Dearborn, MI · On-site

The Ecommerce Principal Engineer leads the technical direction for development and architecture ... Associate Responsibilities * Provide technical direction for software development and architecture ...

Heartbeat City

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General Warehouse Associate

Shelby Township, MI · On-site

$18 - $21/hr

Company Description Heartbeat City is a privately owned, well-established e-commerce company with ... Associate to join our team in a fast-paced, hands-on environment.

Heartbeat City

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General Warehouse Associate

Shelby Township, MI · On-site

$18 - $21/hr

Company Description Heartbeat City is a privately owned, well-established e-commerce company with ... Associate to join our team in a fast-paced, hands-on environment.

Carhartt

Digital Site Merchandiser

Dearborn, MI · On-site

$15.75 - $18.50/hr

Director, eCommerce Merchandising and Buying Location: Dearborn Job Classification: Remote FLSA ... Associate Responsibilities Product Activation & Digital Shelf Execution * Execute end-to-end ...

Carhartt

Digital Marketing Coordinator D2C

Dearborn, MI · On-site

$41K - $53K/yr

Associate Responsibilities * Coordinate and manage digital marketing asset delivery across internal ... Partner with internal teams including Creative, Merchandising, Ecommerce, Analytics, and Retail ...

Clarivate

Associate Technical Architect

Ann Arbor, MI · On-site

$65.75 - $79.50/hr

... eCommerce, Inventory, Accounts Receivables, Accounts Payables, Integrations and Reporting. Provide technical leadership on medium-scale projects, resolving complex issues, performing analysis ...

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Showing results 21-40

All JobsEcommerce Associate JobsEcommerce Associate Jobs in Detroit, MI

Ecommerce Associate information

See Detroit, MI salary details

$10

$19

$32

How much do ecommerce associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ecommerce associate in Detroit, MI is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Detroit, MI?

The most popular types of Ecommerce jobs in Detroit, MI are:

What are popular job titles related to Ecommerce Associate jobs in Detroit, MI?

For Ecommerce Associate jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Detroit, MI look for?

The top searched job categories for Ecommerce Associate jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Ecommerce Associate jobs?

Cities near Detroit, MI with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,958 per year, or $18.2 per hour.

Customer Care Team (Lead & Associate Opportunities)

Healthy Dogma II, LLC

Oxford, MI • On-site

$14 - $25/hr

Full-time

Posted 13 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Key responsibilities

  • Respond to customer inquiries via email, calls, online messages, and social media to provide support and resolve issues.

  • Assist customers with product questions, orders, subscriptions, and shipping concerns, and route questions to appropriate team members when necessary.

  • Monitor online conversations, engage professionally with customers, and coordinate customer-care issues with relevant staff to improve the customer experience.

Job description

CUSTOMER CARE TEAM
Lead and Associate Opportunities
Healthy Dogma | Oxford, Michigan


Healthy Dogma is expanding its customer-care team and hiring for two different positions: a Customer Care Lead and a Customer Care Associate.


(Apply Here: https://forms.gle/N2BMWPABs13mCQu36 )


Both positions play an important role in making sure customers receive timely, thoughtful, and helpful support. We are looking for people who communicate clearly, solve problems calmly, and genuinely care about creating a positive customer experience.


CUSTOMER CARE LEAD

Schedule and Compensation

  • Up to 40 hours per week
  • Hybrid position
  • Approximately two to three days per week onsite in Oxford, with remaining approved hours worked remotely
  • $15–$25 per hour, based on relevant experience
  • No benefits are currently offered

The Customer Care Lead will help oversee and improve the customer experience across our online store, telephone, email, and social-media channels. The right candidate will have experience in e-commerce customer service and understand how customer care connects with marketing, retention, and brand reputation.


Lead Responsibilities

  • Respond to customer emails, calls, online inquiries, and social-media messages
  • Help customers with product questions, orders, subscriptions, shipping concerns, and general support needs
  • Respond directly when possible or route questions to the appropriate store or team member
  • Monitor online conversations and engage professionally with customers
  • Coordinate customer-care issues with production, fulfillment, marketing, and store staff
  • Identify recurring questions, problems, and opportunities to improve the customer journey
  • Help develop response standards, procedures, FAQs, and customer-care resources
  • Support customer retention and follow-up efforts
  • Maintain a consistent and appropriate Healthy Dogma voice across customer communications
  • Help strengthen the connection between customer service, e-commerce, social media, and marketing


Lead Qualifications

  • Prior customer-service experience
  • Experience with e-commerce platforms and online order support
  • Experience with social media, digital marketing, or online community engagement
  • Strong written and verbal communication skills
  • Sound judgment when handling complaints or sensitive situations
  • Ability to organize multiple conversations and follow-ups
  • Comfortable working independently during remote hours
  • Leadership or senior-level customer-care experience is preferred


CUSTOMER CARE ASSOCIATE

Schedule and Compensation

  • Up to 30 hours per week
  • Onsite position in Oxford, Michigan
  • $14–$18 per hour, based on experience
  • No benefits are currently offered

The Customer Care Associate will provide friendly, accurate, and timely assistance to customers while supporting the daily needs of our store and online business.


Associate Responsibilities

  • Answer incoming customer calls and emails
  • Assist with common product, order, subscription, and shipping questions
  • Respond to customer inquiries or forward them to the correct team member
  • Document customer concerns and necessary follow-up
  • Help resolve routine customer-service issues
  • Support customer communication related to orders, store activity, and product availability
  • Assist with other administrative and customer-support tasks as needed


Associate Qualifications

  • Friendly and professional communication style
  • Strong attention to detail
  • Dependable attendance and follow-through
  • Basic comfort with email, online ordering systems, and office technology
  • Ability to remain calm, helpful, and respectful when assisting customers
  • Previous customer-service experience is helpful but not required


HOW TO APPLY

To be Considered please visit and fill out the form at: https://forms.gle/N2BMWPABs13mCQu36


Company Description

Healthy Dogma is a family-owned pet food and wellness brand based in Oxford, Michigan. In August 2024 NEW OWNERSHIP came in to revive the PetMix product line.

We manufacture clean, kitchen-quality dog food, treats, and supplements using trusted ingredients and small-batch care. Our mission is simple: help dogs live longer, healthier lives so they can stay part of every adventure with the people who love them. We’re a growing team that values hard work, attention to detail, and doing things the right way, every time.