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Ecommerce Associate Jobs in Covington, GA (NOW HIRING)

Kroger

Online Grocery Pick-Up Clerk

Snellville, GA

$13 - $15.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Locust Grove, GA · On-site

$13 - $15.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Essilor

RXO - Associate Technician

Mcdonough, GA · On-site

... e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity ...

Kroger

Online Grocery Pick-Up Clerk

Covington, GA · On-site

$13 - $15.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Loganville, GA · On-site

$13 - $15.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Lithonia, GA · On-site

$13.75 - $16.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Stockbridge, GA · On-site

$12.75 - $15.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Snellville, GA · On-site

$13.50 - $16/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ecommerce associate in Covington, GA is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.55 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What job categories do people searching Ecommerce Associate jobs in Covington, GA look for?

The top searched job categories for Ecommerce Associate jobs in Covington, GA are:

What cities near Covington, GA are hiring for Ecommerce Associate jobs?

Cities near Covington, GA with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,064 per year, or $16.9 per hour.

Online Grocery Pick-Up Clerk

Snellville, GA

Kroger
Supermarkets and Grocery Stores • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 4,462 frontline employees who took The Breakroom Quiz

62nd of 123 rated grocery stores

Recommended by students

Paid breaks

Respectful managers

Learn more about Krogerexternal

$13 - $15.25/hr

Part-time

Re-posted 19 days ago

Job description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Essential Job Functions:

       Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

       In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

       Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

       In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

       E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

       Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

       Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

       Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

       Read and follow directions given in the note section

       Ensure quality and freshness of all items chosen

       Communicate with customers via a portable phone and respond to calls in a professional and timely manner

       Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

       Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

       Process the orders through the point of sale (POS) system

       Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

       Maintain organization and cleanliness of staging areas and equipment

       Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

       Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

       Perform required opening and closing procedures

       Assist in training new e-Commerce team members

       Meet/exceed productivity standards

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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About Kroger

Sourced by ZipRecruiter

Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025

Industry

Supermarkets and grocery stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

View All Kroger Jobs

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Pay

Benefits

Hours and flexibility

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