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Ecommerce Associate Jobs in Ames, IA (NOW HIRING)

DM Goodwill

Full-Time Retail Store Associate

Ankeny, IA · On-site

$15/hr

Goodwill of Central Iowa is looking for Retail Store Associates to accept, sort, and merchandise ... E-Commerce Coordinator - Identifies and processes trending/valuable donations to be sold on E ...

DM Goodwill

Part-Time Retail Store Associate

Ames, IA · On-site

$15/hr

Goodwill of Central Iowa is looking for Retail Store Associates to accept, sort, and merchandise ... E-Commerce Coordinator - Identifies and processes trending/valuable donations to be sold on E ...

DM Goodwill

Full-Time Retail Store Associate

Ames, IA · On-site

$15/hr

Goodwill of Central Iowa is looking for Retail Store Associates to accept, sort, and merchandise ... E-Commerce Coordinator - Identifies and processes trending/valuable donations to be sold on E ...

Skechers

Retail Sales Associate

Ames, IA · On-site

$15.25 - $16.18/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal ...

Skechers

Retail Sales Associate

Ames, IA · On-site

$15.25 - $16.18/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal ...

Skechers

Retail Sales Associate

Ames, IA · On-site

$15.25 - $16.18/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ecommerce associate in Ames, IA is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Ames, IA? The most popular types of Ecommerce jobs in Ames, IA are:
What are popular job titles related to Ecommerce Associate jobs in Ames, IA? For Ecommerce Associate jobs in Ames, IA, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Ames, IA look for? The top searched job categories for Ecommerce Associate jobs in Ames, IA are:
What cities near Ames, IA are hiring for Ecommerce Associate jobs? Cities near Ames, IA with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Ames, IA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,446 per year, or $19.4 per hour.

Full-Time Retail Store E-Commerce Associate

DM Goodwill

Ankeny, IA • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Goodwill of Central Iowa is looking for a Full-Time Retail Store E-Commerce Associate to assist with e-commerce store operations and training retail employees with our values of love, kindness, and respect.
Hours & Schedules:
  • Full-Time (38-40 hours/week)
  • No retail holiday season! Shifts are scheduled Monday - Saturday: 8 am - 10 pm and Sunday: 11 am - 6 pm
  • This position requires a flexible schedule which includes days, evenings, and weekends to support business needs.

Pay & Benefits:
  • Starting wage of $16-$19/hour dependent upon relevant years of experience.
  • An additional $1.00/hour on Saturday and Sunday shifts worked!
  • Monthly Retail Associate Bonus eligibility based on store production and revenue goals being met!
  • Annual merit increase eligibility based on individual job performance.
  • Full-Time Retail Store Associate benefits summary including medical, dental, vision insurance, retirement plan, PTO, and more!

Successful candidates have:
  • Excellent communication skills for daily employee coaching and collaboration interactions
  • Flexibility to work positively on a team within Goodwill of Central Iowa's values of treating others with love, kindness, & respect
  • Effective technology skills - Microsoft Office and online auction experience is a plus

E-Commerce Associates identify and select high value donated goods inside Goodwill of Central Iowa (GCI) retail stores to photograph and list them for auction on various e-commerce platforms. They coach store teams to recognize trending items that should be listed for auction. This position collaborates with the E-Commerce department to maximize revenue in support of GCI's mission.
What you will do:
  • Sort and accurately identify donated goods that would be valuable selections for online E-Commerce auctions.
  • Effectively communicate to store teams on items that are trending with online customers to drive sales.
  • Ability to work independently and collaboratively on teams within our values of love, kindness, and respect.
  • Accurately inventory, tag, and record donated goods for secure transfer between locations.
  • Photograph items for online E-Commerce auctions using best practices.
  • Prepare accurate written descriptions of saleable items to list across online platforms.
  • Achieve production goals and key performance indicators (KPIs).
  • Report, track, and communicate E-Commerce production and KPI metrics between E-Commerce and Retail departments.
  • Greet, assist, and engage with customers to provide excellent customer service in a helpful and courteous manner.
  • Safely operate a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift.
  • Assist with accepting donations and retail store production as needed using GCI's donated goods retail processes.
  • Perform other duties as assigned.

What you will need:
  • Proficient in use of computers, internet browsers, and Microsoft Office Suite.
  • Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
  • Excellent organizational skills, attention to detail, and ability to prioritize work.
  • Ability to perform basic math.
  • Ability to work both independently and with a team effectively and flexibly.
  • Knowledge of antiques, collectibles, and jewelry preferred.
  • Must be able to pass a criminal background check and dependent adult and child abuse background check.
  • High school diploma or its equivalent or currently attending high school or GED classes. A minimum of four (4) years of any combination of military service, high school or related full-time paid employment. A minimum of twelve (12) months of related full-time paid employment.
  • Access to reliable transportation for regular participation in work
  • Ability to occasionally carry, lift, push or pull up to 40 pounds
  • Ability to consistently carry, lift, push or pull up to 20 pounds
  • Ability to stand, walk, repetitively lift, push, pull, and bend for long periods of time.
  • Ability to tolerate variations in work environment temperature
  • Must have visual acuity to identify and determine quality of selected donations.
  • Availability to work days, evenings, and weekends
  • Fast-paced and highly physically active
  • Variant work environment temperature

Retail Career Development Pathways Could Look Like:
  • Retail Shift Leader - Assist with directing, coordinating, & monitoring retail store operations and support employee training.
  • Engagement Coordinator - Assist with new employee onboarding, training, and coaching to successfully integrate employees into GCI's work culture, environment, and processes.
  • E-Commerce Coordinator - Identifies and processes trending/valuable donations to be sold on E-Commerce platforms & coaches in-store team members to do the same.
  • Assistant Store Manager - Manages day-to-day retail operations and assists with training, coaching, and performance management of store teams to achieve goals.
  • Store Manager-In-Training - Assists with directing store operations to train, lead, and manage store team members and learn how to achieve key performance metrics and manage revenue targets.
  • Store Manager - Directs store operations to lead, train, and develop employees, champion service excellence, and achieve key performance indicators and revenue targets in support of funding GCI's mission.
  • District Manager - Oversees multi-unit store operations management by leading teams to drive operational and service excellence, overall financial performance, loss control activities, customer service, inventory control, and quality standards within their assigned stores.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
If you are ready to work for an organization that brings out the best in people, apply today!
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