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Ecommerce Associate Jobs in New Brunswick (NOW HIRING)

CA$15.90/hr

... e-commerce, and financial services. Our contact centers are powered by both on-site and remote ... We are looking for dedicated Work-at-Home Contact Centre Associates to provide exceptional customer ...

As a LBM Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a LBM Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

Flooring Associate

Saint John, NB · On-site

CA$16.15/hr

As a Flooring Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Sales Associate , you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

Flooring Associate

Atholville, NB · On-site

CA$16.15/hr

As an Flooring Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

LBM Associate

Woodstock, NB · On-site

CA$16.15/hr

As a LBM Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Flooring Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As an Flooring Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a LBM Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

Project Sales Associates partner with the clients to fully understand their project requirements ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

Project Sales Associates partner with the clients to fully understand their project requirements ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Plumbing Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Seasonal Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Seasonal Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Plumbing Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Seasonal Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Yard Associate, you will need to maintain the highest standards of safety, service and ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

We are currently looking for a Gatehouse associate to work in a fast-paced retail environment. This ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

As a Seasonal Associate, you will help the customers to fully understand their needs and assist in ... With 48 locations and an ecommerce website, our mission is to be the best source of home ...

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Showing results 1-20

Ecommerce Associate information

See New Brunswick salary details

$8

$17

$26

How much do ecommerce associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ecommerce associate in New Brunswick is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What job categories do people searching Ecommerce Associate jobs in New Brunswick look for? The top searched job categories for Ecommerce Associate jobs in New Brunswick are:
What cities in New Brunswick are hiring for Ecommerce Associate jobs? Cities in New Brunswick with the most Ecommerce Associate job openings:
Infographic showing various Ecommerce Associate job openings in New Brunswick as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,983 per year, or $17.3 per hour.

Work-at-Home Contact Centre Associate

MCI Careers

Remote

CA$15.90/hr

Full-time

Re-posted 11 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for dedicated Work-at-Home Contact Centre Associates to provide exceptional customer support remotely. This role is ideal for individuals who are tech-savvy, empathetic, and capable of handling a variety of customer interactions from home.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:
  • Handle inbound and outbound customer communications via phone, email, or chat.
  • Resolve customer issues efficiently and professionally.
  • Provide product and service information clearly and accurately.
  • Record customer interactions and feedback in the system.
  • Collaborate with team members and participate in virtual training sessions.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older.
  • High school diploma or equivalent required.
  • Previous experience in a contact center or customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Stable internet connection and a quiet home office setup.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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