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Ecm Jobs in Virginia (NOW HIRING)

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

The VPIM Electronics Technician II is required to plan, perform and inspect all aspects of installation and integration of ECM, mobile video, tactical and non-tactical radio systems and personnel ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

The VPIM Electronics Technician II is required to plan, perform and inspect all aspects of installation and integration of ECM, mobile video, tactical and non-tactical radio systems and personnel ...

The VPIM Electronics Technician II is required to plan, perform and inspect all aspects of installation and integration of ECM, mobile video, tactical and non-tactical radio systems and personnel ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Has experience in Tool evaluation and recommendation in ECM space. * Ability to influence, persuade, and negotiate at all levels to achieve win-win situations. * Should have experience in working ...

Showing results 41-60

Ecm information

See Virginia salary details

$8

$28

$59

How much do ecm jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ecm in Virginia is $28.75, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $33.37 per hour, depending on experience, location, and employer.

What is an ECM?

ECMs, or Enterprise Content Managers, are professionals responsible for overseeing an organization's content and information management systems. They ensure that documents, records, and digital assets are efficiently stored, organized, retrieved, and archived in compliance with company policies and legal regulations. ECMs work closely with IT, compliance, and business units to implement content management solutions, streamline workflows, and enhance data security. Their role is crucial in helping organizations manage information overload, improve productivity, and reduce risks associated with improper document handling.

What are the key skills and qualifications needed to thrive as an ECM?

To thrive as an ECM professional, you need a solid understanding of information management principles, document lifecycle management, and regulatory compliance, often supported by a degree in information technology or related fields. Familiarity with ECM platforms such as Microsoft SharePoint, OpenText, or IBM FileNet, as well as certifications like AIIM ECM Practitioner, are typically required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills are crucial for ensuring efficient, secure, and compliant management of organizational content, which supports productivity and reduces risk.

What are some common challenges faced by ECM professionals, and how can they address them?

ECM professionals often encounter challenges such as managing large volumes of unstructured data, ensuring compliance with changing regulations, and integrating new content management technologies with legacy systems. Overcoming these challenges typically involves staying up-to-date with industry best practices, working closely with IT and compliance teams, and proactively identifying areas for process improvement. Effective communication and user training are also crucial to ensure successful adoption of ECM solutions across the organization.

What is the difference between Ecm vs Content Manager?

AspectEcmContent Manager
CredentialsOften requires ECM-specific certifications, IT or information management degreesTypically requires content management certifications or related degrees
Work EnvironmentPrimarily in IT, enterprise systems, and data managementIn marketing, publishing, or corporate communication departments
Industry UsageUsed across industries for enterprise information managementCommon in media, publishing, and corporate content teams
Job FocusManaging enterprise content, data integration, and system architectureManaging digital content, editorial workflows, and content publishing

While both roles involve managing digital content, Ecm focuses on enterprise-wide information systems and data management, whereas Content Manager emphasizes content creation, editing, and publishing within specific departments. Understanding these differences helps in choosing the right career path or job search focus.

Infographic showing various Ecm job openings in Virginia as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $59,810 per year, or $28.8 per hour.

Senior Incoming Correspondence Specialist

Virginia Jobs

Richmond, VA โ€ข On-site

Other

Retirement

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Title: Senior Incoming Correspondence Specialist
Agency: Virginia Retirement System
Location: Virginia Retirement System - Reynolds Crossing
FLSA: Non-Exempt
Hiring Range: $52,933
Full Time or Part Time: Full time
Additional Detail
Applications must be submitted by 11:59 PM (EST) the day before the posted End Date.
Please read all information in the Important Notices section.
Grow Your Career Serving Those Who Serve Others
VRS is seeking a Senior Incoming Correspondence Specialist to play a key role in delivering accurate, timely, and high-quality service to our members and retirees. In this role, you will review and respond to written and email inquiries, conduct research to ensure clear and complete responses, and verify and code incoming documents to support critical workflows.
This position also provides backup support to the Customer Relations team and cross-trains across administrative processing areas, offering a dynamic opportunity to contribute broadly and build expertise across multiple functions.
Essential functions include but not limited to:
  • Reviews member email inquiries and formulate a suitable response, based on the status of the member's account or the processes that have taken place due to retirement or refunds.
  • Answers various questions regarding member and retiree retirement plans.
  • Researches email responses using plan information found online or in handbooks, myVRS information, or documents found in the member or retiree's ECM file.
  • Refers emails to other departments if the query requires escalation.
  • Reviews and documents incoming written correspondence, document exceptions, and VRS-900 forms.
  • Assigns document types, responds to inquiries, and reviews and approves VRS-900s for compliance before adding the document to the member or retiree's file.
  • Documents non-barcoded images and update ECM records with incoming correspondence.
  • Adds email processing time to SharePoint and maintain an Excel spreadsheet to record monthly counts for the BOD.
  • Provides backup support to other departments as required.
  • Participates in cross-hierarchal teams and contribute to improving services across agency lines.
  • Effectively works with all levels of management and staff to improve processes and procedures.
Education and Experience:
High School Diploma or Equivalent. Completion of college courses preferred.
At least one year of experience interacting with the public and drafting written communications, with the ability to manage multiple priorities simultaneously in a fast-paced, high-visibility environment required.
Proficiency in Microsoft Word and Excel is required, as well as a working knowledge of PowerPoint and Access. Ability to utilize third party administrator plan sponsor websites required.
Required Skills and Abilities
  • Excellent verbal and written communication skills, and the ability to read, comprehend, and correspond in a professional manner via email and traditional correspondence.
  • Superior spelling and grammar.
  • Ability to comprehend large amounts of complex data and research data-related issues.
  • Ability to conduct research, use various research sources and methods, and solve problems.
  • Ability to interpret and apply administrative, legal, and regulatory guidelines; manage multiple priorities; and work within stringent timeframes.
  • Ability to be agile and find innovative ways to complete tasks more efficiently.
  • Ability to learn complex regulations and legislative requirements related to plans and to interpret these in the context of the day-to-day operation of the plans.
Preferred Skills and Abilities
  • Knowledge of defined contribution plans, and the federal and state regulations governing plans.
  • Knowledge and understanding of VRS retirement plans.
  • Knowledge of customer service delivery and pension or employee benefits in a public setting.

VRS' Hybrid Work Schedule: Currently, VRS' hybrid work schedule is three days onsite (Tuesday, Wednesday and Thursday) and two days remote (Monday and Friday). All employees are expected to work the hybrid work schedule as required and come on site as requested by management.
Hiring Range:
$52,933
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer