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Ecad Application Support Engineer Jobs (NOW HIRING)

Tower Loan

Application Support Engineer

Flowood, MS · On-site

The Application Support Engineer maintains and oversees enterprise-level software applications to ensure performance, availability, and reliability across the company. This role involves providing ...

Made4net

Application Support Engineer

Teaneck, NJ

$70K/yr

The Application Support Engineer plays a critical role in supporting Made4net customers by ensuring applications and integrations operate efficiently and reliably. This is a hands-on, customer-facing ...

DTCC

Application Support Engineer

Tampa, FL · Hybrid

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Tampa, FL · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

Jobsbridge

Application Support Engineer

Miami, FL · On-site

10+ Years of experience designing, implementing, and supporting business applications Experience in Operational Support and DevOps operations Experience in Application Development in one of the ...

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Ecad Application Support Engineer information

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$18

$48

$72

How much do ecad application support engineer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ecad application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ECAD Application Support Engineer, and why are they important?

To excel as an ECAD Application Support Engineer, you need a strong background in electrical engineering, proficiency with ECAD tools (such as Altium Designer, Cadence, or Mentor Graphics), and a solid understanding of PCB design principles. Familiarity with software troubleshooting, scripting languages (like Python or TCL), and industry certifications in ECAD platforms are highly beneficial. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help you effectively support users and collaborate with cross-functional teams. These competencies are essential for resolving technical issues efficiently and ensuring smooth design workflows in electronics development environments.

What are some common challenges faced by ECAD Application Support Engineers when assisting design teams?

ECAD Application Support Engineers often encounter challenges such as troubleshooting complex software issues, managing version control conflicts, and ensuring seamless integration between ECAD tools and other engineering systems. They must effectively communicate with design teams to understand specific requirements and provide tailored solutions, sometimes under tight project deadlines. Staying updated with frequent software updates and new tool features is also essential to provide accurate support and training to users.

What is an ECAD Application Support Engineer?

An ECAD Application Support Engineer is a specialist who provides technical support and solutions for Electronic Computer-Aided Design (ECAD) software used in designing electronic circuits and systems. They assist engineers and designers in troubleshooting software issues, optimizing workflows, and ensuring that ECAD tools function efficiently within an organization. Their role often includes installing, configuring, and maintaining ECAD applications, as well as training users and providing documentation. They act as a bridge between software vendors and end-users, helping to resolve complex technical challenges and improve productivity.

What is the difference between Ecad Application Support Engineer vs Mechanical Design Engineer?

AspectEcad Application Support EngineerMechanical Design Engineer
Required CredentialsBachelor's in Electrical, Computer, or Software Engineering; relevant certificationsBachelor's or Master's in Mechanical Engineering; CAD certifications
Work EnvironmentSoftware support, troubleshooting, client interactionDesign, modeling, prototype development
Employer & Industry UsageTech companies, EDA software firmsManufacturing, automotive, aerospace
Common Search IntentSupport roles, software troubleshootingDesign and development tasks

The Ecad Application Support Engineer primarily focuses on supporting electronic design automation software, troubleshooting issues, and assisting clients. In contrast, a Mechanical Design Engineer concentrates on creating mechanical components and systems. While both roles require engineering backgrounds, their daily tasks and industry applications differ significantly.

Infographic showing various Ecad Application Support Engineer job openings in the United States as of May 2026, with employment types broken down into 5% Internship, 90% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.
Application Support Engineer

Application Support Engineer

Tower Loan

Flowood, MS • On-site

Full-time

Posted 7 hours ago

Tower Loan rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
The Application Support Engineer maintains and oversees enterprise-level software applications to ensure performance, availability, and reliability across the company. This role involves providing technical troubleshooting, system integration, and user support, while serving as a liaison between IT, vendors, and business teams.
  • Provide support for core business applications, ensuring high availability, performance, and timely resolution of issues.
  • Analyze, diagnose, and resolve application incidents and problems by identifying root causes and implementing long-term solutions.
  • Act as a subject matter expert (SME) for supported applications and provide hands-on technical assistance to technical and non-technical stakeholders.
  • Collaborate with development, infrastructure, helpdesk, and vendor teams to implement application enhancements, upgrades, and patches.
  • Monitor application performance and availability.
  • Create and maintain documentation, including knowledge base articles, Standard Operating Procedures (SOPs), support runbooks, and system configurations.
  • Assist with deployment activities, change control, and release management processes.
  • Support incident response activities and participate in post-incident reviews to ensure continuous improvement.
  • Identify and implement automation opportunities to streamline support processes.
  • Provide user training and support during onboarding, upgrades, or application transitions.
  • Perform all other duties as assigned.

Required Skills/Abilities:
  • Highest level of integrity, honesty, and ethical behavior when handling sensitive and confidential information.
  • Excellent problem-solving and documentation skills, with the ability to work independently and collaboratively across teams.
  • Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Jet Addon, etc.) and SharePoint Administration, including Litigation Hold tools.
  • Strong knowledge of enterprise application environments, including web-based and client/server architectures.
  • Experience supporting and troubleshooting IIS & SQL-based systems (SQL Server).
  • Familiarity with ITIL-based support processes and ticketing systems (InvGate, Jira).
  • Solid understanding of Windows Server, IIS, Active Directory, and integrations.
  • Proficiency in Endpoint Management tools such as ManageEngine Endpoint Central and Intune.
  • Strong knowledge of email flow troubleshooting within Microsoft 365 environments.
  • Familiarity with certificate management and security protocols.

Education and Experience:
  • Bachelor's degree in computer science, IT, or a related field, or equivalent on-the-job experience with a minimum of 5 years in application support required.
  • Experience in financial services or other highly regulated industries preferred.
  • Hands-on experience managing Windows Update processes and IIS (Internet Information Services).
  • Familiarity with scripting languages such as PowerShell, Python, or Bash preferred.
  • Experience working with third-party vendors for application support and maintenance preferred.
  • Understanding of security best practices, compliance requirements (HIPAA, PCI-DSS, NIST, etc.), and data protection principles preferred.

Physical Requirements:
  • Stand, walk, and/or sit for eight (8) hours a day
  • Communicate effectively, verbally, written, in person, via telephone, or electronically.
  • Lift and maneuver up to 20 lbs.

The above description outlines the most significant job functions performed, but may include other similar functions or assignments not explicitly mentioned.

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