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Easy Tech Expert Jobs in Wisconsin (NOW HIRING)

WI · On-site

Be a subject matter expert who can present design options to our clients. Manage client ... That's easy.?O'Connell Robertson?is an acclaimed, dynamic, highly regarded employer with ...

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Easy Tech Expert information

What is an Easy Tech Expert?

Easy Tech Experts are technology specialists who work at retail stores, such as Staples, to assist customers with their technology needs. Their responsibilities include providing support for computer setups, troubleshooting technical issues, recommending electronics, and offering repair or upgrade services. Easy Tech Experts are knowledgeable about a wide range of tech products and solutions, helping customers make informed decisions and resolve tech problems efficiently. They often serve as the first point of contact for customers seeking technical assistance in-store.

What are the key skills and qualifications needed to thrive as an Easy Tech Expert?

To thrive as an Easy Tech Expert, you need strong technical troubleshooting abilities, customer service skills, and a general knowledge of computer hardware and software, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, device setup tools, and technical support platforms is often required. Excellent communication, patience, and problem-solving skills help you address customer concerns and explain solutions clearly. These skills and qualities are vital to deliver effective tech support, ensure customer satisfaction, and drive repeat business in a retail environment.

What are some common challenges Easy Tech Experts face when assisting customers, and how can they effectively address them?

Easy Tech Experts often encounter customers who are frustrated or unfamiliar with new technology. A key challenge is explaining technical concepts in clear, simple terms while maintaining patience and empathy. To address this, Easy Tech Experts use active listening, ask clarifying questions, and provide step-by-step guidance tailored to each customer's needs. Building rapport and maintaining a calm demeanor helps ensure a positive experience, even when resolving complex issues.

What is the difference between Easy Tech Expert vs IT Support Specialist?

AspectEasy Tech ExpertIT Support Specialist
CertificationsBasic tech certifications (CompTIA A+, Network+)Similar certifications often required
Work EnvironmentCustomer-facing, on-site or remoteOffice, help desk, remote support
Industry UsageCommon in retail, small business, tech servicesCorporate, enterprise, IT departments
Job FocusBasic troubleshooting, device setup, customer supportTechnical troubleshooting, system maintenance, user support

Easy Tech Experts and IT Support Specialists share similar certifications and work environments, often assisting users with technical issues. However, Easy Tech Experts typically focus on basic troubleshooting and customer support, while IT Support Specialists handle more complex system maintenance and technical tasks within organizations.

What is the easiest tech job to get?

Entry-level tech roles such as help desk technician or technical support specialist are often considered the easiest to obtain, as they typically require basic computer skills, customer service abilities, and minimal certifications. These positions often serve as stepping stones into the tech industry and may require familiarity with common tools like ticketing systems and operating systems.

What cities in Wisconsin are hiring for Easy Tech Expert jobs?

Cities in Wisconsin with the most Easy Tech Expert job openings:

Infographic showing various Easy Tech Expert job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Associate Consultant - Entry-Level Technology Consulting

Madison, WI

$80K/yr

Full-time

Posted 14 days ago


Job description

Veeva's Consultant Development Program (CDP) is an accelerated pathway that transforms early-career professionals into high-impact consultants who deliver cloud and AI solutions, helping global Life Sciences companies bring life-changing therapies to patients.

The Role

You'll work hands-on with innovative technology, collaborating directly with internal teams and external customers, implementing our products to solve complex business challenges. In this role, you'll learn our industry-leading cloud platforms and work with cutting-edge AI solutions to transform how life sciences companies operate. Empowered from day one by a team-first culture, you will accelerate your career growth as a technical consultant who thrives in an environment where we work hard for our customers and each other.

Start Dates: October 2026 and July 2027

The Program

As part of the Consultant Development Program, you will:

  • Ramp up quickly. Your journey begins with an intensive, team-based onboarding program that combines hands-on learning, transparent feedback, and active collaboration to develop the consulting skills and industry knowledge to make an impact right away.
  • Learn by doing. You won't be watching from the sidelines. You will take on real responsibility and work directly with customers to solve problems within your first three months.
  • Thrive together. Grow alongside a supportive team of seasoned leaders and peers who actively champion your development through open communication and actionable feedback.
  • Build your future. Advance from Associate to Consultant in less than 2 years. More importantly, you'll develop the foundation for a successful, long-term career where you can continually expand your technical expertise, lead complex projects, and evolve with our global and diverse team.

What You'll Do

As part of our Professional Services team, you are a strategic partner guiding customers through implementation. We will teach you how our software works, and you will use that knowledge to design, configure, and deliver solutions that drive real business value. Your day-to-day will involve:

  • Designing & tailoring the software: You will lead the configuration of our platform to fit each customer's unique business model-setting up workflows, structuring data, and aligning system capabilities to requirements.
  • Conducting discovery workshops: You will lead interactive discovery workshops with customer stakeholders to gather business requirements, map out existing workflows, and translate their vision into actionable technical specifications for deployment.
  • Managing project scope & execution: You will take ownership of core implementation deliverables by scoping requirements, building timeline estimates, and keeping project milestones on track from kick-off through go-live.
  • Guiding the customer as an expert: You will lead the customer with best practices to ensure their business processes are optimized for maximum long-term value on our products.

What We Are Looking For | We are open to graduates of a variety of backgrounds and look for a specific mindset:

  • Drive: You thrive in a challenging, intense environment that rewards initiative and rapid learning.
  • Curiosity: You have a genuine desire to be hands-on with software and master new technologies.
  • Communication: You are fluent in English with excellent verbal and written communication skills.
  • Analytical Mindset: You are a strong critical thinker with a proven track record of academic performance (in any degree/field of study).
  • Integrity: Veeva is a Public Benefit Corporation (PBC) and a "do the right thing" company and we expect that from all employees.
  • Work Ethic: A commitment to excellence and passion for working hard to achieve results.
  • Travel: Willingness to travel as needed (up to 20-30% of the time).
  • Experience : Recent bachelor's or master's degree graduate (up to 2 years postgraduate experience maximum)

How We Hire | Our process is different from most. It is designed to be fast, efficient and respectful. Here are the steps:

  • Apply: Submit your resume, a short cover letter, and take a quick personality test.
  • Fast Response: We will notify you of your next step typically within one week.
  • Interview & Case: Interview with a Veeva leader. If successful, we will give you a real-world scenario (with 3 days to prepare) to present to our team.
  • Offer: We make decisions quickly-usually within a week of your final presentation.

Compensation

  • Starting Salary: $80,000 USD Perform well, and in one year you'll receive a compensation increase and participate in our bonus program.

Hybrid Work Environment: We require Associate Consultants to live within reasonable commuting distance from Veeva's Madison, Boston or New York office giving you easy access to in-person collaboration and support, skill development, and social opportunities as you launch your career. Long-term, our Work Anywhere policy allows you flexibility to work from the office or from your home.

Work Authorization: Qualified candidates must be legally authorized to be employed in the United States. Veeva does not provide sponsorship for employment visa status (e.g., H-1B, OPT, or TN status) for this employment position.

LI-Hybrid #LI-Entry #WU

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.