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Easy Tech Associate Jobs in Smithfield, NC (NOW HIRING)

J.Crew

Stock Associate

Cary, NC · On-site

$13.50 - $15.52/hr

Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the ... Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching ...

J.Crew

Sales Associate

Cary, NC · On-site

$13.50 - $15.52/hr

Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the ... Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching ...

J.Crew

Sales Associate

Smithfield, NC · On-site

$13.50 - $15.52/hr

Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the ... Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching ...

Rowan

Retail Store Associate

Raleigh, NC · On-site

$15 - $19/hr

Check customers in or help them book an appointment leveraging POS, technology and software systems ... You are nice, friendly, outgoing, and easy to get along with. * You like being part of a team.

Rowan

Retail Store Associate

Raleigh, NC

$15 - $19/hr

Check customers in or help them book an appointment leveraging POS, technology and software systems ... You are nice, friendly, outgoing, and easy to get along with. * You like being part of a team.

Rowan

Retail Store Associate

Raleigh, NC · On-site

$15 - $19/hr

Check customers in or help them book an appointment leveraging POS, technology and software systems ... You are nice, friendly, outgoing, and easy to get along with. * You like being part of a team.

Captrust

Wealth Planning Senior Associate

Raleigh, NC · On-site

$100 - $125/hr

Technology savvy, proficient with Microsoft Office * In process of obtaining or already hold CFP ... Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to ...

Compass Group

ORDER BUILDER (FULL TIME)

Garner, NC · On-site

$16.50/hr

Pick fast & pick easy - our smart technology knows exactly how much you need to grab so you will ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Compass Group

ORDER BUILDER (FULL TIME)

Wilson, NC · On-site

$13.50/hr

Pick fast & pick easy - our smart technology knows exactly how much you need to grab so you will ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

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All JobsEasy Tech Associate JobsEasy Tech Associate Jobs in Smithfield, NC

Easy Tech Associate information

See Smithfield, NC salary details

$10

$18

$29

How much do easy tech associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for easy tech associate in Smithfield, NC is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.44 per hour, depending on experience, location, and employer.

What is an Easy Tech Associate?

Easy Tech Associates are retail employees, typically at Staples stores, who specialize in providing technology support and services to customers. Their responsibilities include assisting customers with computer and technology purchases, performing basic tech repairs, troubleshooting issues, and offering advice on tech products. Easy Tech Associates are expected to have strong customer service skills and a good understanding of current technology trends and products. They help ensure customers have a positive experience when dealing with tech-related needs in the store.

What are the key skills and qualifications needed to thrive as an Easy Tech Associate, and why are they important?

To thrive as an Easy Tech Associate, you need a solid understanding of consumer electronics, basic troubleshooting skills, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, device setup software, and common operating systems is typically required. Outstanding customer service, patience, and effective communication help you address customer concerns and explain technical solutions clearly. These abilities ensure customers receive efficient tech support and positive experiences, driving store success and repeat business.

What are some common challenges Easy Tech Associates face when assisting customers, and how can they best handle these situations?

Easy Tech Associates often encounter customers who are frustrated or confused about their technology issues. The key challenge is to communicate technical solutions in an easy-to-understand way while maintaining patience and professionalism. Associates can best handle these situations by actively listening to the customer's concerns, asking clarifying questions, and breaking down solutions into manageable steps. Building strong customer rapport and staying up to date with the latest tech products also helps ensure positive interactions and effective problem-solving.

What is the difference between Easy Tech Associate vs Help Desk Technician?

AspectEasy Tech AssociateHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often requires similar certifications, sometimes more advanced
Work EnvironmentRetail stores, tech support centers, on-site customer supportCorporate IT departments, remote or on-site support
Job ResponsibilitiesAssist customers with hardware/software issues, basic troubleshootingDiagnose and resolve technical issues, escalate complex problems

Easy Tech Associates and Help Desk Technicians share similar certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in the setting and scope: Easy Tech Associates often work directly with retail or on-site customers, while Help Desk Technicians typically support internal company users, often in corporate IT environments.

Which easy tech associate job is easy to get?

Entry-level tech associate positions that require minimal experience, such as retail tech support or basic customer service roles, tend to be easier to obtain. These jobs often prioritize basic technical knowledge, good communication skills, and a willingness to learn, with some roles offering on-the-job training and certifications like CompTIA A+ to improve chances of hiring.

What cities near Smithfield, NC are hiring for Easy Tech Associate jobs?

Cities near Smithfield, NC with the most Easy Tech Associate job openings:

Easy Tech Associate jobs near you
Infographic showing various Easy Tech Associate job openings in Smithfield, NC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,080 per year, or $18.8 per hour.

ESCO Inside Sales Support Associate

Raleigh, NC • On-site

Keystone Technologies, Inc.
See more jobs at Keystone Technologies, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

About Keystone Technologies:
Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy."
Who We Are:
We're not your typical lighting company � and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy�. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first � whether that's our customers, partners, or each other. If you're passionate about growing, collaborating, and making a difference, you'll feel right at home here.
Keystone's core values:
  • Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.
  • Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn't just about achieving more; it's about evolving personally and professionally, transforming at every opportunity.
  • Do Right: It's not just good ethics to do the right thing; it's good business. We uphold the highest integrity, and we do the right thing even when it's hard. Why? Because trust is our most important currency.
  • Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody's story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.
  • Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve � asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.

What we offer:
Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.
The Opportunity:
The ESCO Inside Sales Associate supports the ESCO Sales Team by managing quote opportunities, responding to customer inquiries, and fostering strong customer relationships. The ideal candidate possesses lighting industry experience and product knowledge, enabling them to provide accurate product recommendations, identify equivalent solutions, cross-reference competitive manufacturers' part numbers, and deliver exceptional support to customers and sales representatives.
Your Impact:
  • Analyze customer sales data to identify sales trends and opportunities with management
  • Collaborate with the Sales Support Specialist, ESCO Territory Managers, and the Director of Sales Operations to monitor inventory levels, validate material allocation, and proactively support future project demands and order fulfillment
  • Cross-reference lighting manufacturers' part numbers to Keystone products, ensuring accurate specification matching, competitive replacements, and effective support for customers, distributors, and sales teams
  • Create and manage opportunities in the CRM
  • Utilize CRM, P21, IAV report, and Excel to manage ESCO & NA projects
  • Maintain project visibility through management and reporting tools (Excel & CRM) to track status, timelines, and on-time delivery
  • Oversee pipeline opportunities to ensure they are closed properly
  • Receive and process ESCO customer purchase orders, allocating material appropriately while verifying inventory accuracy
  • Build rapport and develop long-term relationships with ESCO customers to drive product demand
  • Assist the ESCO team in processing time-sensitive purchase orders
  • Other duties as assigned

What you bring:
  • Bachelor's in business administration or related field preferred
  • 1-2 years of sales experience in similar inside sales role
  • Lighting product knowledge preferred but not required (for Hybrid); Lighting industry experience and product knowledge required (for Remote)
  • Lighting industry experience and product knowledge preferred but not required
  • The ability to perform in a fast paced, time-sensitive work environment
  • Possess outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations
  • Demonstrate exceptional organizational skills and a keen attention to detail
  • Possess strong analytical and problem-solving skills
  • Proficient in Microsoft Word & Excel
  • Experience using CRM and Prophet 21 preferred but not required
  • Uphold and implement Keystone's Core Values, consistently aligning actions and decisions that reflect the core principles

Please note that we do not accept unsolicited resumes from recruiters or employment agencies.

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