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Easy Tech Associate Jobs in Maple Grove, MN (NOW HIRING)

Rowan

Retail Store Associate

Edina, MN

$15 - $19/hr

Check customers in or help them book an appointment leveraging POS, technology and software systems ... You are nice, friendly, outgoing, and easy to get along with. * You like being part of a team.

Rowan

Retail Store Associate

Minnetonka, MN · On-site

$15 - $19/hr

Check customers in or help them book an appointment leveraging POS, technology and software systems ... You are nice, friendly, outgoing, and easy to get along with. * You like being part of a team.

Grandpa Joe's Candy Shop

Retail Associate

Minneapolis, MN

$16 - $18.25/hr

This role isn't just about sales; it's about making a difference and being part of something ... Friendly, fun, and easy-going; understands the impact of their actions on the entire team. We are a ...

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All JobsEasy Tech Associate JobsEasy Tech Associate Jobs in Maple Grove, MN

Easy Tech Associate information

See Maple Grove, MN salary details

$12

$22

$34

How much do easy tech associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for easy tech associate in Maple Grove, MN is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.34 per hour, depending on experience, location, and employer.

What is an Easy Tech Associate?

Easy Tech Associates are retail employees, typically at Staples stores, who specialize in providing technology support and services to customers. Their responsibilities include assisting customers with computer and technology purchases, performing basic tech repairs, troubleshooting issues, and offering advice on tech products. Easy Tech Associates are expected to have strong customer service skills and a good understanding of current technology trends and products. They help ensure customers have a positive experience when dealing with tech-related needs in the store.

What are the key skills and qualifications needed to thrive as an Easy Tech Associate, and why are they important?

To thrive as an Easy Tech Associate, you need a solid understanding of consumer electronics, basic troubleshooting skills, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, device setup software, and common operating systems is typically required. Outstanding customer service, patience, and effective communication help you address customer concerns and explain technical solutions clearly. These abilities ensure customers receive efficient tech support and positive experiences, driving store success and repeat business.

What are some common challenges Easy Tech Associates face when assisting customers, and how can they best handle these situations?

Easy Tech Associates often encounter customers who are frustrated or confused about their technology issues. The key challenge is to communicate technical solutions in an easy-to-understand way while maintaining patience and professionalism. Associates can best handle these situations by actively listening to the customer's concerns, asking clarifying questions, and breaking down solutions into manageable steps. Building strong customer rapport and staying up to date with the latest tech products also helps ensure positive interactions and effective problem-solving.

What is the difference between Easy Tech Associate vs Help Desk Technician?

AspectEasy Tech AssociateHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often requires similar certifications, sometimes more advanced
Work EnvironmentRetail stores, tech support centers, on-site customer supportCorporate IT departments, remote or on-site support
Job ResponsibilitiesAssist customers with hardware/software issues, basic troubleshootingDiagnose and resolve technical issues, escalate complex problems

Easy Tech Associates and Help Desk Technicians share similar certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in the setting and scope: Easy Tech Associates often work directly with retail or on-site customers, while Help Desk Technicians typically support internal company users, often in corporate IT environments.

Which easy tech associate job is easy to get?

Entry-level tech associate positions that require minimal experience, such as retail tech support or basic customer service roles, tend to be easier to obtain. These jobs often prioritize basic technical knowledge, good communication skills, and a willingness to learn, with some roles offering on-the-job training and certifications like CompTIA A+ to improve chances of hiring.

What cities near Maple Grove, MN are hiring for Easy Tech Associate jobs?

Cities near Maple Grove, MN with the most Easy Tech Associate job openings:

Easy Tech Associate jobs near you
Infographic showing various Easy Tech Associate job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.

Retail Store Associate

Edina, MN

Rowan
See more jobs at Rowanexternal

$15 - $19/hr

Part-time

Retirement

Posted 16 days ago

Job description

About This Role:
 
We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Southdale Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan's high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting into a Area/Studio Manager and Assistant Studio Manager.
What you'll be doing as a Retail Store Associate:
  •  
Customer Service:
  • Warmly greet, and welcome, customers helping create a celebratory environment.
  • Check customers in or help them book an appointment leveraging POS, technology and software systems.
  • Help customers choose and style their piercing and hypoallergenic non-piercing jewelry.
  • Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.
Sales & Product Knowledge:
  • Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other related items.
  • Maintain up-to-date knowledge of Rowan's product offerings, including materials, styles, and care instructions.
  • Meet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan's services and products to customers and converting piercing customers into non-piercing jewelry customers.
Studio Maintenance + Operations:
  • Help keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.
  • Follow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.
  • Assist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.
Team Collaboration:
  • Work closely with Studio Managers, Assistant Managers, and Studio Nurse Piercers to provide seamless service to customers.
  • Participate in team meetings and training sessions to continuously improve skills and product knowledge.
  • Support the team in achieving studio-wide goals and maintaining a positive work environment.
Administrative Duties:
  • Process transactions accurately, including sales, returns, and exchanges.
  • Assist with inventory management by conducting regular stock checks and replenishing displays as needed.
  • Maintain accurate customer records, including consent and waiver forms and aftercare instructions.
Experience we're looking for:
  • Retail or service industry experience is a plus.
  • You must be able to work weekends, nights and holidays.
  • An independent thinker with a can do attitude.
  • You love jewelry and helping customers choose their earrings!
  • You pride yourself on delivering exceptional customer service.
  • You thrive in a busy environment and know how to keep busy when it's quieter.
  • You enjoy spending time with people.
  • You are nice, friendly, outgoing, and easy to get along with.
  • You like being part of a team.
  • You are flexible and willing to lend a helping hand.
  • Strong communication skills.
  • Strong basic math skills.
  • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.
  • Standing for a full 8-hour shift is a regular part of this role.
  • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.
  • You make a commitment and stick to it! 
Part-Time Benefits & Perks
  • Compensation: $15-19 per hour + commission!
  • 401k and Roth IRA Plans.
  • Generous employee discounts on our amazing products and services!
  • Employee Assistance Program (EAP) Resources.
  • Team Member Referral Bonus plan for Studio positions.
$15 - $19 an hour
Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
 
Rowan is an equal opportunity employer. All applicants will be considered for employment 
without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws ("protected characteristics").   
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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