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Easy Tech Associate Jobs in Madison, IN (NOW HIRING)

Grote Industries

Engineering - CAD III

Madison, IN · On-site

From durable, easy to see stop lights to the latest in LED lighting technology, Grote has been ... An Associate degree in Mechanical Design, CAD Technology, Engineering Technology, or a related ...

groteindustries

Engineering - CAD III

Madison, IN · On-site

From durable, easy to see stop lights to the latest in LED lighting technology, Grote has been ... An Associate degree in Mechanical Design, CAD Technology, Engineering Technology, or a related ...

All JobsEasy Tech Associate JobsEasy Tech Associate Jobs in Madison, IN

Easy Tech Associate information

See Madison, IN salary details

$10

$19

$31

How much do easy tech associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for easy tech associate in Madison, IN is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.74 per hour, depending on experience, location, and employer.

What is an Easy Tech Associate?

Easy Tech Associates are retail employees, typically at Staples stores, who specialize in providing technology support and services to customers. Their responsibilities include assisting customers with computer and technology purchases, performing basic tech repairs, troubleshooting issues, and offering advice on tech products. Easy Tech Associates are expected to have strong customer service skills and a good understanding of current technology trends and products. They help ensure customers have a positive experience when dealing with tech-related needs in the store.

What are the key skills and qualifications needed to thrive as an Easy Tech Associate, and why are they important?

To thrive as an Easy Tech Associate, you need a solid understanding of consumer electronics, basic troubleshooting skills, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, device setup software, and common operating systems is typically required. Outstanding customer service, patience, and effective communication help you address customer concerns and explain technical solutions clearly. These abilities ensure customers receive efficient tech support and positive experiences, driving store success and repeat business.

What are some common challenges Easy Tech Associates face when assisting customers, and how can they best handle these situations?

Easy Tech Associates often encounter customers who are frustrated or confused about their technology issues. The key challenge is to communicate technical solutions in an easy-to-understand way while maintaining patience and professionalism. Associates can best handle these situations by actively listening to the customer's concerns, asking clarifying questions, and breaking down solutions into manageable steps. Building strong customer rapport and staying up to date with the latest tech products also helps ensure positive interactions and effective problem-solving.

What is the difference between Easy Tech Associate vs Help Desk Technician?

AspectEasy Tech AssociateHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often requires similar certifications, sometimes more advanced
Work EnvironmentRetail stores, tech support centers, on-site customer supportCorporate IT departments, remote or on-site support
Job ResponsibilitiesAssist customers with hardware/software issues, basic troubleshootingDiagnose and resolve technical issues, escalate complex problems

Easy Tech Associates and Help Desk Technicians share similar certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in the setting and scope: Easy Tech Associates often work directly with retail or on-site customers, while Help Desk Technicians typically support internal company users, often in corporate IT environments.

Which easy tech associate job is easy to get?

Entry-level tech associate positions that require minimal experience, such as retail tech support or basic customer service roles, tend to be easier to obtain. These jobs often prioritize basic technical knowledge, good communication skills, and a willingness to learn, with some roles offering on-the-job training and certifications like CompTIA A+ to improve chances of hiring.

What cities near Madison, IN are hiring for Easy Tech Associate jobs?

Cities near Madison, IN with the most Easy Tech Associate job openings:

Easy Tech Associate jobs near you
Infographic showing various Easy Tech Associate job openings in Madison, IN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,424 per year, or $19.9 per hour.

Maintenance Operations - Industrial Maintenance I - 2nd Shift

Madison, IN • On-site

Grote Industries
Manufacturing • 1 - 5K employees
Learn more about Grote Industriesexternal

Other

Re-posted 16 days ago

Job description

Business Title: Industrial Maintenance I
Reports to:
Leadership Scope: Individual Contributor
Company Info: With a heritage of over 120 years, we aren't just a company; we are a brand of trust. But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competitive advantage. At Grote, our shared vision is clear - to meet the needs of the customers we serve. We accomplish that mission every day by following a set of core values that make us who we are.
Innovation has been the hallmark of Grote Industries from the start. From durable, easy to see stop lights to the latest in LED lighting technology, Grote has been leading the way in advanced vehicle system solutions from early in the last century right up to today. With these innovations, Grote has helped millions of people throughout North America and the world benefit from the innovation and design excellence of Grote products.
Position Summary: Responsible for the installation, repair, and maintenance of all plant equipment and for performing the maintenance and upkeep of the building and grounds. In addition, persons in this classification set up equipment as needed in their area(s).
Position Duties: - Responsible for preparing and maintaining all records associated with the work performed, including work orders, purchase orders, inventory records and all associated computer database inputs.
- Responsible for keeping their work area clean and orderly at all times following the 5S principles.
- Support 5S Lean practices: Sort, Set in Order, Shine, Standardize, and Sustain.
- Troubleshoot and repair equipment
- Create, maintain, troubleshoot, and repair electrical and electronic circuits
- Maintain, troubleshoot, and optimize PLC programs and associated equipment.
- Provide suggestions during incident investigations
- Help maintain spare parts list and work with internal supplier to manage list
- Read technical manuals to understand equipment and controls
- Disassemble machinery and equipment when there is a problem
- Repair or replace broken or malfunctioning components
- Perform tests and run initial batches to make sure that the machine is running smoothly
- Detect minor problems by performing basic diagnostic tests
- Test malfunctioning machinery to determine whether major repairs are needed
- Adjust and calibrate equipment and machinery to optimal specifications
- Clean and lubricate equipment or machinery
- Move machinery and equipment.
Requirements: High school diploma or GED equivalent. Associate degree in Industrial Technology or related certificate from an accredited institution or equivalent experience. May have to complete all training and education specified in the company's maintenance training program.

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