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Easy Tech Associate Jobs in Texas (NOW HIRING)

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

Associate Manager

Houston, TX · On-site

$26.25 - $32.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the ... Manage store operations, systems, and technology while ensuring accountability. * Support Store ...

$24 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the ... Manage store operations, systems, and technology while ensuring accountability. * Support Store ...

Service Associate

Dallas, TX · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We use technology and data to help our customers stay ahead of problems and protect what matters ... Clear written and oral communication and ability to explain complex terms in easy-to-understand ...

Service Associate

Austin, TX · On-site

$15.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We use technology and data to help our customers stay ahead of problems and protect what matters ... Clear written and oral communication and ability to explain complex terms in easy-to-understand ...

$13 - $17.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

New

$13 - $17.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

New

$13 - $17.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

New

$13 - $17.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

New

$13 - $17.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

While you make it easy for our customers, we focus on you and your development! Our people make us ... Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer ...

New

Showing results 41-60

Easy Tech Associate information

Which easy tech associate job is easy to get?

Entry-level tech associate positions that require minimal experience, such as retail tech support or basic customer service roles, tend to be easier to obtain. These jobs often value basic technical knowledge, good communication skills, and a willingness to learn, with some requiring only a high school diploma or equivalent.

What are some common challenges Easy Tech Associates face when assisting customers, and how can they best handle these situations?

Easy Tech Associates often encounter customers who are frustrated or confused about their technology issues. The key challenge is to communicate technical solutions in an easy-to-understand way while maintaining patience and professionalism. Associates can best handle these situations by actively listening to the customer's concerns, asking clarifying questions, and breaking down solutions into manageable steps. Building strong customer rapport and staying up to date with the latest tech products also helps ensure positive interactions and effective problem-solving.

What is an Easy Tech Associate?

Easy Tech Associates are retail employees, typically at Staples stores, who specialize in providing technology support and services to customers. Their responsibilities include assisting customers with computer and technology purchases, performing basic tech repairs, troubleshooting issues, and offering advice on tech products. Easy Tech Associates are expected to have strong customer service skills and a good understanding of current technology trends and products. They help ensure customers have a positive experience when dealing with tech-related needs in the store.

What is the difference between Easy Tech Associate vs Help Desk Technician?

AspectEasy Tech AssociateHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often requires similar certifications, sometimes more advanced
Work EnvironmentRetail stores, tech support centers, on-site customer supportCorporate IT departments, remote or on-site support
Job ResponsibilitiesAssist customers with hardware/software issues, basic troubleshootingDiagnose and resolve technical issues, escalate complex problems

Easy Tech Associates and Help Desk Technicians share similar certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in the setting and scope: Easy Tech Associates often work directly with retail or on-site customers, while Help Desk Technicians typically support internal company users, often in corporate IT environments.

What are the key skills and qualifications needed to thrive as an Easy Tech Associate, and why are they important?

To thrive as an Easy Tech Associate, you need a solid understanding of consumer electronics, basic troubleshooting skills, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, device setup software, and common operating systems is typically required. Outstanding customer service, patience, and effective communication help you address customer concerns and explain technical solutions clearly. These abilities ensure customers receive efficient tech support and positive experiences, driving store success and repeat business.

What cities in Texas are hiring for Easy Tech Associate jobs?

Cities in Texas with the most Easy Tech Associate job openings:

$14.75 - $19.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago


Army & Air Force Exchange Service rating

6.0

Company rating: 6.0 out of 10

Based on 166 frontline employees who took The Breakroom Quiz

374th of 734 rated retailers


Job description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange.You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.  

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.  

So what can you expect as a Customer Experience Associate - Express at the Exchange? 

  • Greet every customer with eye contact and smile in your authentic way 

  • Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them 

  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer 

  • Ensure customers have an extraordinary experience while shopping 

  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation 

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! 

Job Qualifications 

  • Able to learn and adapt to current technology needs 

  • Able to think quickly on the spot to answer customer questions 

  • Able to take initiative  

  • Able to share brand knowledge 

Additional Qualifications/Requirements:  

  • Excellent attention to detail 

  • Willing to cross-train and work in other areas of the store, as needed 

  • Must possess a welcoming and helpful attitude toward customers and other team members 

  • Excellent communication skills 

  • Basic computer skills 

  • Previous Convenience Store/Gas Station experience preferred  


What Army & Air Force Exchange Service employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Army and Air Force Exchange logo

About Army and Air Force Exchange

Sourced by ZipRecruiter

The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US