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Easy Desk Jobs in Raleigh, NC (NOW HIRING)

Help Desk Technician

Raleigh, NC ยท On-site

$19.50 - $26.25/hr

Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. The Help Desk Technician is the first point of contact for employees on technology ...

We strive to create an environment where it is not only easy to gain knowledge, but where it is ... Responsible for the direction and supervision of the Front Desk and Kids Club team members.

Medical Receptionist

Raleigh, NC ยท On-site

$15 - $20/hr

Mindology mental health practice is hiring a Front Desk Receptionist/Assistant. This role is such ... A warm, professional, positive, and easy-going personality would be a great fit for our team! * Key ...

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Veterinary Receptionist

Cary, NC ยท On-site

$17 - $20/hr

Great Location with easy access Our small personal neighborhood hospital provides high quality care ... front desk required 4. professional appearance with excellent people skills and a friendly ...

Public Area Attendant

Raleigh, NC ยท On-site

$13.50 - $17.25/hr

Maintain the lobby by cleaning the registration desk, vacuuming, and removing fingerprints from ... Advanced scheduling with easy shift swapping via our app * Unlimited employee referral bonuses ...

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Easy Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do easy desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for easy desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is an Easy Desk?

An Easy Desk job typically refers to a position that involves light administrative or clerical work, often performed at a desk with minimal physical demands or stress. These roles may include tasks such as answering phones, data entry, scheduling appointments, or basic customer service. Easy Desk jobs are often sought after by individuals looking for stable, low-pressure work environments, and they can be found in a variety of industries such as offices, schools, and government agencies.

What are the key skills and qualifications needed to thrive as an administrative assistant, and why are they important?

To thrive as an Administrative Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate degree. Familiarity with office software such as Microsoft Office Suite, scheduling systems, and basic bookkeeping tools is typically required. Excellent communication, problem-solving abilities, and discretion are key soft skills that help you excel in this role. These skills are essential for ensuring efficient office operations, supporting team productivity, and maintaining a professional work environment.

What are some common challenges faced by Easy Desk representatives in managing high volumes of customer inquiries?

Easy Desk representatives often deal with periods of high inquiry volume, which can make it challenging to respond quickly and maintain high-quality service. To manage this, strong organizational skills, familiarity with ticketing systems, and the ability to prioritize urgent requests are essential. Collaboration with teammates and clear communication with other departments, such as technical support or sales, also help resolve issues efficiently. Regular training and knowledge sharing can further ease the workload during peak times.

What is the difference between Easy Desk vs Data Entry Clerk?

AspectEasy DeskData Entry Clerk
Required CredentialsBasic computer skills, possibly some familiarity with office softwareHigh school diploma, proficiency in data entry software
Work EnvironmentOffice or remote, administrative settingOffice environment, often in administrative or data management departments
Employer & IndustryBusinesses needing administrative support, remote work platformsOrganizations requiring data input, healthcare, finance, and retail sectors

Easy Desk typically refers to administrative or virtual assistant tasks involving basic computer skills, while Data Entry Clerks focus specifically on inputting data into systems. Both roles are common in office settings and require similar skills, but Easy Desk may encompass broader administrative duties, whereas Data Entry Clerks specialize in data management.

What are the easiest desk jobs?

Easy desk jobs typically involve repetitive tasks with minimal physical or mental stress, such as data entry, receptionists, or administrative assistants. These roles often require basic computer skills, organization, and communication, and may have predictable schedules with limited physical demands.

What job categories do people searching Easy Desk jobs in Raleigh, NC look for?

The top searched job categories for Easy Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Easy Desk jobs?

Cities near Raleigh, NC with the most Easy Desk job openings:

Infographic showing various Easy Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 55% Full Time, 39% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Help Desk Technician

Custom Computer Specialists

Raleigh, NC โ€ข On-site

$19.50 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

We are a growing IT company; a great place to start and grow your career!
CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline - Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
The Help Desk Technician is the first point of contact for employees on technology issues. The technician provides desk-side and remote Tier 1 support for endpoints, peripherals, printing, conferencing, and user-level application issues; executes onboarding and offboarding; and maintains the endpoint asset inventory. All work is tracked in ManageEngine environment and performed against approved processes.
What You'll Do:
โ€ข End-user support (Tier 1): Receive, triage, resolve, and document incidents and service requests in ManageEngine - desktops, laptops, mobile devices, peripherals, printing, and conferencing/meeting-room equipment. Desk-side on site; remote support for out-of-region users during the coverage window.
โ€ข Onboarding: Execute new-hire setup per the KIOTI-approved process - account provisioning, mailbox setup, workstation preparation, peripheral and access setup.
โ€ข Offboarding and asset recovery: Account deprovisioning, equipment collection, asset record updates, and return-to-stock or disposal staging.
โ€ข Imaging and deployment: Workstation/laptop imaging, configuration, and deployment; hardware refresh execution; mobile device setup.
โ€ข Asset inventory: Maintain endpoint asset records (assignment, serial numbers, lifecycle status); keep deployable stock ready.
โ€ข Telephony (user level): RingCentral user provisioning and basic configuration - extensions, voicemail, softphone setup, headset support.
โ€ข Warehouse-area devices: Support endpoints, barcode scanners, label printers, and terminals located in warehouse areas, in compliance with KIOTI site safety requirements and PPE specifications.
โ€ข ERP/CRM first-line handling: Receive and triage user-level ERP and CRM tickets - login and access issues, client-side errors, basic how-to questions. Resolve what is resolvable at Tier 1 and escalate substantive application issues to KIOTI internal administrators. ERP/CRM administration and configuration are out of scope.
โ€ข User enablement: Guide employees on standard hardware and software usage.
โ€ข Documentation: Document procedures, resolutions, and knowledge-base articles in ManageEngine.
What You Bring:
  • 1-3 years of help desk / desktop support experience, or equivalent certifications
  • Windows 11 and Microsoft 365 support experience
  • Basic user account support - password resets, account lockouts, MFA assistance (exposure to Entra ID / Active Directory is a plus)
  • Basic connectivity troubleshooting - Wi-Fi, wired network, and printer issues at the user level
  • Experience working in a ticketing system with documented case handling
  • Clear written and verbal communication with non-technical users
  • General understanding of how a corporate IT environment fits together - network, servers, identity, business applications - enough to describe issues accurately and escalate to the right team. Specialist knowledge is not expected.
  • Ability and willingness to learn KIOTI-specific systems and, with training and documented procedures, take on additional routine tasks in these areas over time.

Preferred, but not required:
โ€ข ManageEngine ServiceDesk / Endpoint Central experience
โ€ข Basic Exchange Online mailbox administration
โ€ข RingCentral or comparable cloud telephony administration
โ€ข Genuine interest in learning enterprise business applications (ERP/CRM) at the user-support level - prior experience not required
โ€ข Experience supporting warehouse or manufacturing environments (scanners, label printers, ruggedized devices)
#IND
CCS Offers:
  • Competitive salaries
  • Comprehensive benefits including:
    • Medical and dental plans
    • Company paid vision and short and long term disability plans
    • Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
    • 401K with employer match
    • Tuition reimbursement
    • Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
    • Company paid life Insurance
    • Paid holidays and vacation
    • Technical certification gift card rewards program

Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career!
EEO Statement:
Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.