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Eap Remote Jobs in New Rochelle, NY (NOW HIRING)

Remote work is available for this full‐time, exempt position. POSITION SUMMARY The EAP Client Relations Manager is the primary point of contact for organizational clients, ensuring successful ...

EAP Triage Counselor - Remote

Manhattan, NY · On-site +1

$22.25 - $30/hr

Position Summary We are currently seeking an EAP Triage Counselor to work remotely. The role is a full‐time, non‐exempt position working Monday‐Friday 1:30 PM - 10:00 PM EST. The primary ...

Why this role stands out * 100% remote:work from home with flexible hours ... Medical, dental benefits, EAP & 401(k) * International career opportunities:potential secondments ...

Why this role stands out * 100% remote:work from home with flexible hours ... Medical, dental benefits, EAP & 401(k) * International career opportunities:potential secondments ...

Why this role stands out * 100% remote: work from home with flexible hours ... Medical, dental benefits, EAP & 401(k) * International career opportunities: potential secondments ...

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Eap Remote information

See New Rochelle, NY salary details

$85.9K

$130.7K

$176K

How much do eap remote jobs pay per year?

As of May 28, 2026, the average yearly pay for eap remote in New Rochelle, NY is $130,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,200.00 and $147,700.00 per year, depending on experience, location, and employer.

What Are Remote Jobs Working for an EAP?

Remote employee assistance program (EAP) jobs help provide counseling and support for clients, usually as a benefit they receive for working at a particular company. In this role, you may help the employee in any case you are assigned to, assist them with navigating other benefits options, and provide teletherapy or other services as needed. Most remote EAP jobs involve working with contractors instead of coworkers, so this job frequently involves using phones, email, or video chat systems to talk with clients. Some details of this job depend on the employer and the type of counseling or support services provided. For example, remote EAP workers who help companies with stressful work environments may help employees reduce their stress, while counselors for police in violent areas may help officers process upsetting situations.

What are the key skills and qualifications needed to thrive as a Remote EAP (Employee Assistance Program) Counselor, and why are they important?

To thrive as a Remote EAP Counselor, you need a relevant master's degree (such as in counseling, social work, or psychology) and appropriate state licensure, along with experience in mental health assessment and counseling. Familiarity with telehealth platforms, EHR systems, and secure communication tools is typically required. Strong interpersonal skills, empathy, confidentiality, and the ability to build rapport virtually are crucial soft skills in this role. These competencies ensure effective support for employees, maintain client privacy, and allow for high-quality counseling services in a remote environment.

How does working as a remote EAP (Employee Assistance Program) counselor differ from an on-site role in terms of daily responsibilities and team collaboration?

As a remote EAP counselor, your daily responsibilities largely involve providing confidential support to clients via phone, video, or chat rather than in-person sessions. While you may have more flexibility with scheduling, it is crucial to maintain clear documentation and adhere to privacy protocols. Team collaboration typically occurs through virtual meetings and digital communication platforms, so strong communication skills and comfort with technology are essential. You may also spend more time coordinating with HR or management remotely to address workplace issues and support program initiatives.

What are EAP remote jobs?

EAP remote jobs refer to positions within Employee Assistance Programs (EAP) that are performed remotely, often from home or another location outside a traditional office. These roles typically involve providing counseling, support, and resources to employees dealing with personal or work-related issues. Remote EAP professionals may conduct virtual sessions via phone, video calls, or online chat, ensuring confidential and accessible support. Key responsibilities can include assessment, short-term counseling, referral services, and crisis intervention. These jobs are especially valuable for organizations seeking flexible support options for their workforce.
What job categories do people searching Eap Remote jobs in New Rochelle, NY look for? The top searched job categories for Eap Remote jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Eap Remote jobs? Cities near New Rochelle, NY with the most Eap Remote job openings:
Infographic showing various Eap Remote job openings in New Rochelle, NY as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $130,723 per year, or $62.8 per hour.
Client Relations Manager

Client Relations Manager

AllOne Health

Manhattan, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Join to apply for the Client Relations Manager role at AllOne Health AllOne Health is a leader in workplace behavioral health, dedicated to improving employee health and well‐being through comprehensive Employee Assistance Programs (EAP). Remote work is available for this full‐time, exempt position. POSITION SUMMARY The EAP Client Relations Manager is the primary point of contact for organizational clients, ensuring successful delivery of EAP services.

The role focuses on managing client relationships, driving engagement, and supporting program utilization and service excellence. The Manager partners with internal teams and collaborates with external stakeholders to achieve client satisfaction and program impact. KEY ACCOUNTABILITIES & DUTIES Serve as the primary liaison for assigned EAP client accounts.

Build and maintain strong relationships with client HR teams, leadership, and stakeholders. Conduct regular check‐ins and strategy meetings to understand client needs and adjust programming. Act as a trusted advisor, providing program support and insights into organizational challenges.

Participate in on‐call rotation after hours if required. Coordinate onboarding for new clients, including service delivery setup, training, and communication plans. Collaborate with internal teams to customize program offerings based on client goals and culture.

Provide ongoing support, addressing inquiries, concerns, or escalations promptly. Develop and execute engagement strategies to promote EAP awareness and utilization. Deliver presentations, webinars, and training sessions on available EAP services and wellness topics.

Analyze utilization data to identify trends and recommend improvement strategies. Prepare and present regular reports summarizing program usage, outcomes, and improvement areas. Ensure all reports meet confidentiality and compliance standards.

Identify opportunities to expand EAP services and support additional client needs. Collaborate with sales and leadership teams to develop proposals for enhanced or expanded offers. Assist in contract renewals by demonstrating program value and fostering client loyalty.

QUALIFICATIONS Bachelor's or master's degree in business, Human Resources, Social Work, Psychology, or a related field. 3+ years of experience in account management, client services, or a related role, ideally within an EAP, health and wellness, or human services industry. Strong interpersonal and relationship‐building skills.

Excellent verbal and written communication, including presentation and public speaking abilities. Analytical skills to interpret utilization data and develop actionable insights. Proficiency in project management, multitasking, and meeting deadlines.

Familiarity with mental health, wellness, and organizational behavior concepts is a plus. COMPANY PERKS Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance available. Desirable work schedules and generous Paid Time Off.

401(k) retirement program with company match. Employee Assistance Program (EAP) benefits for you and your family. ...and many more!

AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr