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Eap Intake Counselor Jobs in Boston, MA (NOW HIRING)

Conexiones Case Manager

Tewksbury, MA · On-site

$24.52 - $24.74/hr

Counsels clients individually and/or in family and in group sessions to assist client in achieving ... ComPsych Guidance Resources - EAP * Educational Opportunities * Tuition Remission * Employee Ticket ...

Eap Intake Counselor information

See Boston, MA salary details

$14

$23

$34

How much do eap intake counselor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for eap intake counselor in Boston, MA is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.16 per hour, depending on experience, location, and employer.

What is an EAP Intake Counselor?

EAP Intake Counselors are mental health professionals who serve as the first point of contact for employees seeking assistance through an Employee Assistance Program (EAP). They conduct initial assessments, provide crisis intervention, and connect individuals with appropriate resources or counseling services. Their role is crucial in ensuring employees receive timely support for personal, work-related, or mental health concerns. EAP Intake Counselors maintain confidentiality and often help guide employees toward longer-term care or support if needed.

What are the key skills and qualifications needed to thrive as an EAP Intake Counselor?

To thrive as an EAP Intake Counselor, you need a background in psychology, counseling, or social work, often supported by relevant licensure or certification such as LPC, LCSW, or LMFT. Familiarity with case management systems, clinical documentation software, and telephone intake protocols is typically required. Strong active listening, empathy, and crisis intervention skills help you effectively assess client needs and provide immediate support. These skills are essential to ensure timely, accurate assessments and to connect individuals with appropriate resources during times of personal or workplace stress.

What are the main challenges EAP Intake Counselors face when handling high volumes of client calls?

EAP Intake Counselors often manage fluctuating call volumes, which can be especially challenging during peak periods or times of increased organizational stress. Maintaining empathy and active listening skills while efficiently assessing client needs requires strong emotional resilience and time management. To address these challenges, counselors typically follow structured protocols and rely on support from their clinical teams, ensuring that clients receive timely and appropriate referrals. Regular supervision and peer support are also integral to managing stress and maintaining professional well-being in this fast-paced environment.

What is the difference between Eap Intake Counselor vs Employee Assistance Program (EAP) Counselor?

AspectEap Intake CounselorEmployee Assistance Program (EAP) Counselor
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; licensure may be preferredUsually requires a master's degree in counseling, social work, or psychology; licensure or certification often necessary
Work EnvironmentInitial client intake, assessment, and referral within EAP settingsProviding ongoing counseling, support, and intervention for employees facing personal or work-related issues
Employer & Industry UsageUsed by organizations to screen and refer employees to appropriate resourcesUsed by organizations to deliver direct counseling services to employees and their families

The main difference is that an Eap Intake Counselor focuses on initial assessments and referrals, while an EAP Counselor provides ongoing counseling and support. Both roles are essential in employee assistance programs but differ in scope and responsibilities.

How to become an EAP intake counselor?

To become an EAP intake counselor, candidates typically need a bachelor's degree in psychology, social work, or a related field, along with experience in counseling or mental health services. Certification or training in employee assistance programs and strong communication skills are also important for this role.

What is it like to be an EAP intake counselor?

An EAP intake counselor is responsible for assessing employee needs, providing initial support, and guiding individuals to appropriate mental health or wellness services. The role involves active listening, documentation, and often requires knowledge of counseling techniques and confidentiality protocols. Typically, the position is performed in an office or remote setting with regular working hours.

What are popular job titles related to Eap Intake Counselor jobs in Boston, MA?

For Eap Intake Counselor jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Eap Intake Counselor jobs?

Cities near Boston, MA with the most Eap Intake Counselor job openings:

Infographic showing various Eap Intake Counselor job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 2% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,682 per year, or $23.9 per hour.

Remote Partial Hospitalization Intake Clinician (PHP)

UHS

Woburn, MA • Remote

Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Universal Health Services rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

459th of 895 rated healthcare providers


Job description

Responsibilities

REMOTE PARTIAL HOSPITALIZATION INTAKE CLINICIAN (PHP) 

About the Role:

Arbour Counseling Services is excited to offer Remote Per Diem PHP Intake Clinician opportunities for Licensed Clinicians or Master's Level Clinicians working towards licensure in our Partial Hospitalization Program (PHP). Our Partial Hospitalization Programs are group-based and short-term for individuals requiring a higher level of care. Our teams work to promote a group that is therapeutic, safe, and supportive. We thrive for an environment in which the emotional and psychological well-being of the individual is maintained and encouraged. Arbour provides a warm, encouraging work environment that values healthy work dynamics. We strive to offer compassionate and innovative care to the youth and families we serve.

Essential Responsibilities:

  • Provide individual, family and group therapy sessions
  • Conduct intakes as well as handle both case and crisis management
  • Support clients through collaboration with other medical service providers, state agencies, other mental health services (including crisis services), and other community agencies and resources

Benefits:

  • Electronic Health Record (EHR) System
  • Weekly licensure Supervision
  • License prep, testing fee & licensing fees covered by Arbour
  • Free CEU’s
  • Yearly Tuition Reimbursement
  • 401(k) with 5% company match
  • Employee Referral Bonus Program
  • Company outings
  • Competitive compensation & generous PTO
  • Excellent Medical, Dental, Vision, and Prescription Drug Plans
  • Internal advancement opportunities ~ leadership & management training
  • Employee assistance program (EAP)
  • Monthly productivity bonus plan available
  • "Perks at Work” Program offering employee discounts on travel, electronics, entertainment, home appliances, food, auto, and more
  • Flexible schedule

Arbour Counseling Services, a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.

Visit us online at: https://arbourhealth.com/

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com


Qualifications
  • Master’s Degree in Psychology, Social Work, Counseling, or closely related Mental Health field from an accredited program is required (Counseling or Social Work preferred)
  • Prior experience at a higher level of care such as a psych hospital, residential program, emergency room, etc.
  • Must reside in Massachusetts
  • Must be comfortable with a fast pace work environment and handling clients in crisis
  • Nonjudgmental ability to foster self-sufficiency using problem-solving and practical skills
  • Ability to establish trusting relationships through compassion, empathy and insight
  • Demonstrated sensitivity to the needs of clients from diverse cultural or linguistic backgrounds
  • Good time management skills necessary to maintain timely record keeping
  • Candidate must possess appropriate citizenship work documentation
  • Candidate must pass a CORI and drug test, as well as other pre-employment documentation

EEO Statement 

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.


What Universal Health Services employees say

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Hours and flexibility

Workplace

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US