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E Commerce Store Associate Jobs in Ontario (NOW HIRING)

Andrews

E-commerce Manager

Toronto, ON · On-site

E-Commerce Manager - Role Specification Nature of Role The Andrews E-Commerce Manager is primarily ... Oversee virtual styling services and digital consultation offerings that extend Andrews' in-store ...

Andrews

E-commerce Manager

Toronto, ON · On-site

E-Commerce Manager - Role Specification Nature of Role The Andrews E-Commerce Manager is primarily ... Oversee virtual styling services and digital consultation offerings that extend Andrews' in-store ...

Andrews

E-commerce Manager

Toronto, ON · On-site

E-Commerce Manager - Role Specification Nature of Role The Andrews E-Commerce Manager is primarily ... Oversee virtual styling services and digital consultation offerings that extend Andrews' in-store ...

Hersheys

Mgr eCommerce Media & Technology

Mississauga, ON · On-site

CA$96K - CA$121K/yr

This role will have direct responsibility of the Associate Manager, eCommerce Merchandising Accountabilities Retail Media: * Translate aligned Brand and Seasons strategies into tailored marketing ...

Dyson GmbH

Head of Direct, Canada

Toronto, ON · On-site

CA$161K - CA$202K/yr

... eCommerce and Direct-to-Consumer (DTC) business. This role owns the Direct P&L and commercial strategy across DysonCanada.ca, Dyson-owned retail stores, marketplaces, and Customer Care, with primary ...

Mlse

Manager, Digital Retail & eCommerce

Toronto, ON

Own and grow the Real Sports Apparel digital commerce business across the online apparel store and ... Qualifications * 5-8+ years of eCommerce or digital commerce experience within retail, DTC, apparel ...

Giant Tiger

Store Associate

Ottawa, ON · On-site

CA$17.60/hr

Job Title Store Associate About This Role: What You'll Be Doing: * Ensuring a high level of ... eCommerce purchases, applied at the point of sale. Location 1085 Wellington Street West, Ottawa ...

Giant Tiger

Store Associate

Prescott, ON · On-site

CA$17.60/hr

Job Title Store Associate About This Role: What You'll Be Doing: * Ensuring a high level of ... eCommerce purchases, applied at the point of sale. Location 936 Edward Street North, Prescott ...

Giant Tiger

Store Associate

Blenheim, ON · On-site

CA$17.60/hr

Job Title Store Associate About This Role: What You'll Be Doing: * Ensuring a high level of ... eCommerce purchases, applied at the point of sale. Location 228 Chatham Street South, Blenheim ...

Giant Tiger

Store Associate

Dunnville, ON · On-site

CA$17.60/hr

Job Title Store Associate About This Role: What You'll Be Doing: * Ensuring a high level of ... and eCommerce purchases, applied at the point of sale. Location 231 Queen Street, Dunnville ...

Giant Tiger

CA$17.60/hr

Job Title Store Associate (Temporary) Contract End Date 2026-11-27 About This Role: What You'll Be ... and eCommerce purchases, applied at the point of sale. Location 9065 Airport Road, Brampton ...

Giant Tiger

Store Associate (Temporary)

Port Elgin, ON · On-site

CA$17.60/hr

Job Title Store Associate (Temporary) Contract End Date 2026-12-31 About This Role: What You'll Be ... eCommerce purchases, applied at the point of sale. Location 216 Goderich Street, Port Elgin ...

Giant Tiger

Store Associate (Part-Time)

Windsor, ON

CA$17.60/hr

Job Title Store Associate (Part-Time) Contract End Date 2026-12-31 About This Role: What You'll Be ... eCommerce purchases, applied at the point of sale. Location 3051 Legacy Park Drive, Windsor ...

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Showing results 1-20

All JobsE Commerce Store Associate JobsE Commerce Store Associate Jobs in Ontario

E Commerce Store Associate information

What is an e commerce store associate?

E Commerce Store Associates are professionals responsible for managing and supporting the day-to-day operations of an online retail store. Their duties typically include processing orders, updating product listings, handling customer inquiries, and ensuring timely fulfillment and shipping. They may also assist with inventory management, promotional campaigns, and coordinating with other departments to enhance the customer shopping experience. Strong organizational and communication skills are important for this role.

What are the key skills and qualifications needed to thrive as an e commerce store associate?

To thrive as an E Commerce Store Associate, you need a solid understanding of online retail operations, product listing, and order fulfillment, typically supported by experience in customer service or retail. Familiarity with e-commerce platforms (such as Shopify, WooCommerce, or Magento), inventory management systems, and basic data analytics tools is often required. Strong communication, attention to detail, and problem-solving abilities help associates excel in customer interactions and manage multiple tasks efficiently. These skills ensure smooth operations, positive customer experiences, and contribute directly to the store’s growth and reputation.

How does an e commerce store associate typically collaborate with other teams to ensure smooth order fulfillment?

As an E Commerce Store Associate, you'll frequently work alongside inventory, customer service, and shipping departments to ensure orders are processed accurately and efficiently. Regular communication with these teams helps resolve stock discrepancies, address customer inquiries, and coordinate timely shipments. This collaborative environment fosters problem-solving and allows associates to gain exposure to various aspects of e-commerce operations, providing valuable experience for future career growth.

What is the difference between E Commerce Store Associate vs Customer Service Representative?

AspectE Commerce Store AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail platforms, warehouses, or retail storesCall centers, online chat, or in-store
Industry UsagePrimarily in e-commerce and retail sectorsAcross various industries including retail, telecom, and services
Common Search IntentOrder processing, product listing, inventory managementHandling customer inquiries, resolving issues, providing information

The main difference is that E Commerce Store Associates focus on managing online product listings, processing orders, and maintaining the e-commerce platform, while Customer Service Representatives handle customer inquiries and support across various channels. Both roles require strong communication skills, but E Commerce Store Associates are more involved with online retail operations specifically.

What cities in Ontario are hiring for E Commerce Store Associate jobs?

Cities in Ontario with the most E Commerce Store Associate job openings:

E-commerce Manager

Toronto, ON • On-site

Andrews
See more jobs at Andrewsexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

E-Commerce Manager - Role Specification

Nature of Role

The Andrews E-Commerce Manager is primarily responsible for executing comprehensive e-commerce strategy while leading the digital team to scale online operations. This role's primary responsibilities are essential for driving the business towards an overall goal of continually optimizing the Andrews eCommerce Customer Journey, business growth, and operational excellence.

The role is led by a customer-first mentality and demands advanced strategic thinking as well as experience in team leadership and platform optimization. Skills and experience are supported by data-driven decision making, strategic planning, innovative problem solving, and a collaborative, cross-functional leadership mindset.

Areas of Responsibility

Demand Generation

  • Develop and execute comprehensive digital marketing strategies to drive traffic, conversion, and customer acquisition across all digital channels
  • Lead customer segmentation and persona development initiatives, leveraging data insights to optimize targeting and personalization strategies
  • Collaborate with buying and marketing teams to develop seasonal campaigns, promotional strategies, and brand partnerships that drive online revenue growth
  • Build and maintain relationships with digital marketing vendors, influencers, and strategic partners to expand reach and brand awareness

'Product' Management (Customer Experience and Journey)

  • Own the end-to-end digital customer experience strategy, from discovery through post-purchase engagement and retention
  • Lead website optimization initiatives including UX/UI improvements, conversion rate optimization, and mobile experience enhancement
  • Develop and implement customer journey mapping and personalization strategies to increase engagement and lifetime value
  • Oversee virtual styling services and digital consultation offerings that extend Andrews' in-store expertise to online customers
  • Manage website merchandising strategy, ensuring optimal product presentation and seasonal campaign execution

Performance Measurement

  • Establish and track key performance indicators across all digital channels, providing regular reporting and insights to leadership
  • Analyze customer behavior data, sales metrics, and operational KPIs to identify growth opportunities and optimization priorities
  • Develop forecasting models for revenue, traffic, and customer acquisition to support strategic planning and budget allocation
  • Monitor competitive landscape and industry trends to benchmark performance and identify strategic opportunities

People Management

  • Lead, develop, and coach the 3-person e-commerce team, setting clear goals and career development paths
  • Recruit, onboard, and retain top talent as the digital team scales with business growth
  • Establish team workflows, communication protocols, and performance management systems to ensure operational excellence
  • Foster a culture of continuous learning, innovation, and customer-centricity within the digital team
  • Collaborate effectively with cross-functional teams including buying, marketing, IT, and store operations

Finance Management

  • Own e-commerce P&L responsibility, managing budgets, forecasting revenue, and optimizing cost structures
  • Track and optimize customer acquisition costs, lifetime value, and return on advertising spend across all digital channels
  • Develop pricing strategies and promotional calendars that maximize profitability while maintaining brand positioning
  • Monitor inventory turnover and work with buying team to optimize product mix and inventory investment

Process Management

  • Design and implement scalable operational processes for order management, inventory synchronization, and customer service
  • Establish quality control standards for product uploads, content creation, and customer communications
  • Optimize integration between online and in-store operations, ensuring consistent brand experience across all touchpoints
  • Lead digital transformation initiatives and platform upgrades to support business growth and operational efficiency

Competencies

Required

  • 5+ years e-commerce management with proven track record scaling online revenue
  • 3+ years leading e-commerce teams in fashion/luxury retail environments
  • Expert-level Shopify Plus platform knowledge and advanced analytics capabilities
  • Digital marketing expertise (SEO, SEM, email marketing, social commerce)
  • Strong financial acumen with P&L management experience

Preferred

  • Women's luxury fashion retail experience in North American market
  • Experience with CRO, A/B testing, and conversion optimization
  • Knowledge of AI tools, automation platforms, and omnichannel operations
  • Project management experience with complex, multi-stakeholder initiatives

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