E Commerce Sales Operations Manager Jobs (NOW HIRING)

For over 75 years, Purvis Industries is proud to be a family-owned and operated industrial distributor that does business the old-fashioned way: sell quality, top-tier manufacturers, know the products and the application challenges the products solve, and have the product available on the local branches' shelf. Today, the company has 101 locations in 17 states and is one of the largest independent bearing and power transmission distributors in the country.  As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago: if you sell the best products, know the products and how to apply them, and keep those products on your shelf so you can take care of your customer, you will be successful. Let Purvis Industries show you how we put these principles into practice every day!

Electronic Commerce Manager

The Electronic Commerce Manager is responsible for the strategy, development, optimization, and day-to-day operation of the company’s ecommerce and digital sales channels. This role partners cross‑functionally to ensure accurate product data, strong customer experience, system integrations, and scalable ecommerce operations that support B2B growth.

Key Responsibilities

Ecommerce Operations & Performance

• Lead the development, management, and ongoing optimization of the company’s ecommerce website and digital sales channels.
• Manage and monitor ecommerce sales performance, site traffic, user behavior, and conversion metrics to drive continuous improvement.
• Regularly review the end‑to‑end customer journey and implement enhancements to improve usability, customer experience, and online sales.
• Support and manage dynamic pricing capabilities within a Business‑to‑Business ecommerce environment.
• Track site performance across channels and prepare regular reporting for stakeholders.

Product Data & Catalog Management

• Oversee a large and complex product catalog (400K+ SKUs), ensuring data accuracy, completeness, and consistency across all ecommerce platforms.
• Maintain and improve product taxonomy, attributes, content, and data standards.
• Lead product data governance, normalization, and quality control efforts.
• Ensure all product information, copy, and pricing remain current and accurate.
• Partner with third‑party suppliers to synchronize product data and content at scale.
• Support and manage system‑to‑system ordering and punch‑out catalogs for key customers.

Systems, Integrations & Technical Collaboration

• Work closely with IT, internal stakeholders, and third‑party vendors to manage integrations between ERP systems, ecommerce platforms, procurement systems, and related tools.
• Support and manage corporate e‑procurement platforms (e.g., Ariba, Coupa, Oracle, punch‑out catalogs).
• Pull, analyze, and distribute reports using Business Objects and other reporting tools to support decision‑making.

Vendor, Customer & Cross‑Functional Collaboration

• Manage Vendor Managed Inventory (VMI) and consignment agreements in partnership with branch locations and customers.
• Collaborate closely with Product Management, Sales, Accounting, Marketing, and external vendors to support ecommerce initiatives.
• Work with Marketing and ecommerce partners to define online catalog requirements, website enhancements, promotions, and content needs.
• Implement and maintain best‑practice search engine optimization (SEO) strategies.
• Add and manage store events, promotions, and web content through the Content Management System (CMS).

Professional Standards

• Present a professional image at all times to customers, suppliers, and internal partners.
• Perform other duties as assigned.

Job Requirements & Skills

• 2–5 years of progressively responsible experience in ecommerce operations, B2B ecommerce, or corporate e‑procurement environments.
• Experience managing large‑scale product data sets; product and application experience required.
• Strong proficiency in Microsoft Office, with advanced Excel skills.
• Working knowledge of SQL preferred.
• Experience with ERP, ecommerce platforms, punch‑out catalogs, and system integrations.
• Photo editing abilities and HTML proficiency.
• Strong understanding of SEO, keywords, web usage trends, and IT fundamentals.
• Highly customer‑focused, detail‑oriented, organized, and reliable.
• Strong analytical, prioritization, problem‑solving, and strategic thinking skills.
• Ability to work under pressure, manage tight deadlines, and handle multiple priorities.
• Comfortable working independently and collaboratively in a cross‑functional environment.
• Self‑motivated, positive, and professional communicator.
• AI platform experience preferred

Education & Experience

• BA/BS in Business, Information Technology, Marketing, or related field preferred, or equivalent demonstrated experience.
• Minimum of 4 years of experience in a similar ecommerce or digital operations role.

Benefits

• Paid time off
• 401(k) enrollment
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Ability to set up a Flexible spending Account.

You will be a valued member of a stable and established company. We are committed to our employees’ professional development and will provide you with ongoing training as well as opportunities for advancement. Purvis Industries is an Equal Opportunity Employer and promotes a drug free workplace.