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E Commerce Retail Manager Jobs in Delaware (NOW HIRING)

Airbase Carpet & Tile Mart

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Google Ads + Growth Manager

New Castle, DE · On-site

$60K - $110K/yr

You will also help grow our national and local e-commerce business by expanding online sales, Buy ... Experience in multi-location retail, home improvement, flooring, furniture, appliances, or similar ...

Urgent

Kosmos

Digital Marketing Manager

Wilmington, DE · On-site

$70K - $100K/yr

Manage the planning and execution of ecommerce go-to-market campaigns, promotions, and seasonal initiatives. * Produce effective ad creative and UGC assets utilizing influencers and content creators ...

Kosmos

Digital Marketing Manager

Wilmington, DE

$70K - $100K/yr

Manage the planning and execution of ecommerce go-to-market campaigns, promotions, and seasonal initiatives. * Produce effective ad creative and UGC assets utilizing influencers and content creators ...

PCOnline

Market Intelligence Analysts

Newark, DE · On-site

... e-commerce data structures, analyzing product performance, pricing trends, and market dynamics using large datasets, and managing data-driven projects and supporting cross-functional business ...

Citi

Citi Commerce, Product Manager

Wilmington, DE · On-site

$142K - $213K/yr

As the Product Manager, you will support the Product team in executing against Citi Commerce ... retail media, or financial services advertising strongly preferred Background at a publisher ...

Citi

Citi Commerce, Strategy & Growth Manager

Wilmington, DE · On-site

$97K - $134K/yr

... commerce media, retail media, digital advertising, or financial services strongly preferred ... management consulting firm, media company, or adtech platform Exposure to launch planning or ...

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All JobsE Commerce Retail JobsE Commerce Retail Manager JobsE Commerce Retail Manager Jobs in Delaware

E Commerce Retail Manager information

What is the difference between E Commerce Retail Manager vs E Commerce Marketing Manager?

AspectE Commerce Retail ManagerE Commerce Marketing Manager
Primary FocusOverseeing online sales operations, inventory, and customer experienceDeveloping and executing marketing strategies to drive online traffic and sales
Required SkillsSales management, supply chain, customer serviceDigital marketing, SEO, content creation
Work EnvironmentRetail e-commerce platforms, logistics, customer supportMarketing teams, digital channels, analytics tools
Common CertificationsBusiness, retail management, e-commerce certificationsDigital marketing, SEO, Google Analytics certifications

The main difference between an E Commerce Retail Manager and an E Commerce Marketing Manager lies in their focus areas. The Retail Manager handles sales operations, inventory, and customer experience, while the Marketing Manager concentrates on promoting products and driving traffic through marketing strategies. Both roles are essential for successful online retail businesses but require different skill sets and certifications.

What does an e-commerce retail manager do?

An e-commerce retail manager oversees online sales operations, manages product listings, coordinates marketing strategies, analyzes sales data, and ensures a smooth customer experience. They often use tools like e-commerce platforms and analytics software and may lead a team to meet sales targets and improve online store performance.

What is e-commerce in retail management?

E-commerce in retail management involves selling products or services online through digital platforms, requiring managers to oversee online storefronts, digital marketing, and order fulfillment. E-commerce managers often use tools like website analytics and inventory management systems to optimize sales and customer experience.

What is the salary of an e commerce retail manager?

The average salary of an e-commerce retail manager in the United States ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior managers or those in high-demand markets can earn higher compensation, often supplemented with bonuses and benefits.

What cities in Delaware are hiring for E Commerce Retail Manager jobs?

Cities in Delaware with the most E Commerce Retail Manager job openings:

Infographic showing various E Commerce Retail Manager job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Customer Service Lead Lister - F/T (E-Commerce)

Wilmington, DE

Goodwill of Delaware and Delaware County
Non-Profits • 51 - 200 employees
Learn more about Goodwill of Delaware and Delaware Countyexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Key responsibilities

  • Oversee quality control for all product listings and review and correct listing information as needed.

  • Supervise jewelry donation processing to ensure accurate and timely processing.

  • Manage listing operations and supervise team members in the absence of the Ecommerce Manager.

Job description

Are you a detail-oriented ecommerce professional with a passion for team leadership and delivering exceptional customer experiences?
If so, we are looking for a Customer Service Lead Lister to support our growing online sales operation. This role combines hands-on listing work, quality oversight, jewelry processing, and customer service leadership to help maximize the efficiency and profitability of our Ecommerce division.

Who We Are
As a 501(c)(3) nonprofit, working for the greater good is at the core of what we do at Goodwill of Delaware and Delaware County. Our mission — to improve the quality of life for people with barriers to self-sufficiency through the Power of Work — guides everything we do. While our work focuses on supporting individuals, our broader vision reflects the lasting community impact that happens when people receive a hand up.

By providing job training, social services, and employment support, we empower people to build meaningful careers, strengthen their families, and contribute to thriving communities.

The Customer Service Lead Lister assists the Ecommerce Manager with administration, supervision, listing, jewelry processing, and customer service functions of the Ecommerce division. In the absence of the Ecommerce Manager, this role assumes oversight of listing operations and team supervision. This position is a member of the Management Support Team.

What You Will Do
  • Analyze lister and jewelry workflow processes in partnership with the Ecommerce Manager and recommend improvements to ensure rapid, efficient operations
  • Oversee quality control for all product listings; review and correct listing information as needed to maintain accuracy and presentation standards
  • Supervise jewelry donation processing to maximize value; ensure jewelry products are secured and processed accurately and in a timely manner
  • Ensure customers receive efficient and courteous service; respond to customer questions and complaints via phone and email within a 24-hour period
  • Verify that incoming product is correctly allocated to the appropriate store location
  • Work with the Ecommerce Manager and Assistant Manager to analyze and improve pricing strategies to maximize profitability and sales performance
  • List items across all categories, including photographing products, writing descriptions, and posting listings to meet daily goals
  • Process jewelry as needed to provide additional listings for special listing groups
  • Assist with ordering supplies and tracking inventory levels; notify the Ecommerce Manager when items need to be reordered
  • Complete refund-related reports and analyze results to drive continuous improvement in internal processes
  • Assist the Ecommerce Manager with training new team members; identify ongoing training needs to improve team skills and performance
  • Assist in the development of Standard Operating Procedures (SOPs) and other training materials
  • Ensure listing workstations are organized and cleaned at the end of each day; contribute to budget management and expense reduction initiatives
  • Foster positive, team-oriented relationships with management, peers, and team members; encourage positive interactions across departments
  • Manage listing operations and supervise team members in the absence of the Ecommerce Manager; responsible for opening and closing activities
  • Assist the Ecommerce Manager with administrative duties and perform other duties as assigned

What We are Looking For
  • At least 2 years of experience in Ecommerce operations, online sales, product listing, or a retail environment; a strong understanding of current online marketing concepts, strategies, and best practices is preferred. An equivalent combination of education and/or experience may be considered.
  • Demonstrated computer skills with the ability to learn new digital tools; proficiency with MS Office Suite or similar software programs
  • Ability to determine the authenticity and/or value of consumer goods, with demonstrated mathematical skills
  • Demonstrated supervisory skills with the ability to communicate, delegate, and follow through on assigned tasks
  • Excellent communication skills including listening and training; excellent customer service skills with the ability to interact effectively with a diverse constituent population
  • Demonstrated organizational skills with the ability to multi-task and work effectively in a fast-paced environment
  • Demonstrated ability to work both independently and collaboratively in a team environment; ability to take initiative and exercise good judgment at all times
  • Ability to handle challenging situations with a calm and professional demeanor
  • Ability to work opening and closing shifts as the business requires
  • Ability to lift and/or move up to 40 pounds

What We Offer
  • Competitive salary + incentive bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Employee discounts
  • Career growth and advancement opportunities
  • Ongoing training and development

Work Environment
This role requires the ability to make precise, repeated movements of the fingers, hands, and wrists, and involves close visual work including color, peripheral, and depth perception. The position also requires standing, walking, sitting for extended periods, bending, kneeling, and the ability to lift and/or move up to 40 pounds.

This position regularly works in an ecommerce and production setting and may be frequently exposed to moving or mechanical equipment. The noise level is typically moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Our Application Process
Are you ready to lead with purpose? Apply today! 

We look forward to learning how you can help us make a meaningful impact in our community.