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E Commerce Key Account Manager Jobs in Quebec (NOW HIRING)

Then join our E-commerce department for the chance to become a key player in shaping our digital strategy on jackjones.ca and veromoda.ca YOUR ROLE : As an E-commerce Manager, your main tasks will ...

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Job Summary The Key Account Manager is responsible for the effective development and implementation ... Post-secondary education in business, commerce, or a related field. * Self-motivated and results ...

Overview We are seeking a dynamic and results-driven Key Account Manager to lead the relaunch and expansion of our brands - La Senza Canada and DIM Brands International, within the Canadian wholesale ...

Your Role: As a Key Account Manager, Critical Care, you'll play a pivotal role in building ... Established relationships with hospital decision makers, i.e. Pharmacy Directors, Chief Pharmacist ...

The Key Account Manager is a high-impact technical sales role focused on expanding into new Biotech ... Strong proficiency in MS Office, Customer Relationship Management platforms (e.g., Salesforce), and ...

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts ... Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior ...

Supporting MIND programs in key accounts, primarily large ... account territories in collaboration with the Education Partnership Manager and the Education ...

Manage merchandising updates, seasonal launches, new product releases, and promotions. Content ... Monitor key metrics (traffic, bounce rate, time on page, site search, and product and category ...

CA$150K/yr

... e) Gestionnaire de comptes clés pour soutenir sa croissance en Amérique du Nord. Le poste est ... Key Account Manager - North America Saint-Laurent, QC | Canada / United States Territory Do you ...

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E Commerce Key Account Manager information

What is an e commerce key account manager?

An E Commerce Key Account Manager is a professional responsible for managing and growing relationships with major online retail partners or platforms, such as Amazon, Walmart, or eBay. Their main tasks include developing sales strategies, negotiating terms, overseeing product listings, and maximizing revenue through digital channels. They act as the primary point of contact between their company and key e-commerce accounts, ensuring smooth communication and collaboration. Additionally, they analyze sales data, monitor market trends, and work cross-functionally to optimize product visibility and performance online.

How does an e commerce key account manager typically collaborate with internal teams to drive account growth?

An E-Commerce Key Account Manager regularly partners with cross-functional teams such as marketing, supply chain, and customer service to ensure seamless execution of account strategies. They coordinate promotional campaigns, monitor inventory levels, and resolve logistical issues to meet client expectations. Effective communication and collaboration with these teams are essential for maximizing sales opportunities, maintaining strong client relationships, and achieving revenue targets. This collaborative approach also helps address challenges promptly and ensures alignment on business goals.

What are the key skills and qualifications needed to thrive as an e commerce key account manager, and why are they important?

To thrive as an E-Commerce Key Account Manager, you need strong analytical skills, commercial acumen, and experience with account management, often supported by a degree in business or marketing. Familiarity with e-commerce platforms, CRM software, sales analytics tools, and digital marketing systems is typically required. Excellent negotiation, communication, and relationship-building skills help you manage client expectations and drive sales growth. These skills and qualities are crucial for developing strategic partnerships, optimizing performance, and achieving revenue targets in a highly competitive online marketplace.

What is the difference between E Commerce Key Account Manager vs E Commerce Sales Executive?

AspectE Commerce Key Account ManagerE Commerce Sales Executive
ResponsibilitiesManage key client accounts, develop strategic partnerships, oversee account growthGenerate sales, acquire new clients, promote products
Required SkillsAccount management, negotiation, strategic planningSales techniques, product knowledge, communication
Work EnvironmentClient-focused, strategic, often in office or remoteTarget-driven, sales-focused, often in office or field
Industry UsageCommon in B2B e-commerce, retail, and brand managementCommon in B2C e-commerce, online retail, and direct sales

The E Commerce Key Account Manager focuses on managing and growing relationships with key clients, emphasizing strategic planning and account development. In contrast, the E Commerce Sales Executive primarily concentrates on generating sales and acquiring new customers. Both roles are vital in the e-commerce industry but serve different functions within sales and account management.

Infographic showing various E Commerce Key Account Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

E-commerce Manager

Montreal, QC • Hybrid

Full-time

Posted yesterday

New


Job description

Position: E-commerce Manager 

Reports to: Regional Director , North America 

Location: Montreal, Quebec 

Can you see yourself in a position that lets you combine your excellent sense for fashion with your insights into e-commerce, buying and sales?  

Then join our E-commerce department for the chance to become a key player in shaping our digital strategy on jackjones.ca and veromoda.ca 

YOUR ROLE :

As an E-commerce Manager, your main tasks will involve overseeing our online retail operations, managing product listings, improving website performance, collaborating with teams, analyzing data, and staying updated on industry trends to ensure our success in the digital marketplace. 

More specifically, your tasks include (but not limited to): 

  • You establish financial targets, business objectives, and strategies that will promote positive growth. 

  • Create initiatives, events, and campaigns aimed at enhancing e-commerce sales. 

  • Formulate and implement strategies to attract, retain, and re-engage online customers. 

  • Conduct thorough analysis of sales performance, customer behavior, and online analytics data and implement actions based on analysis. 

  • Oversee the complete on-site experience, ensuring prompt incorporation of promotions, products, and content onto the website as required. 

  • Team up with the Buying team to manage online product assortment and inventory effectively. 

  • Collaborate with diverse cross-functional teams to guarantee timely delivery of the precise digital experience aligned with brand standards. 

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WHAT WE OFFER :
At BESTSELLER, we've got your back with benefits designed for your career growth and well-being: 

  • Enjoy group insurance, a voluntary savings plan, cellphone and a laptop. 

  • Embrace flexibility with a schedule that includes half-day Fridays until year-end. 

  • Work from home one day a week. 

  • Take advantage of 3 weeks of vacation, 5 "energizing" days, and 11 statutory holidays. 

  • Access a virtual health platform for instant phone consultations with professionals, available 24/7 - #nowaiting! 

  • Score a 50% employee discount at our stores for your fashion fix. 

  • Be part of a brand-new fashion house in Villeray with a modern open space, unlimited snacks, and coffee. 

WHO YOU ARE :

You may have a degree in business, buying, marketing or a similar field. What matters the most to us, however, is that you are passionate about e-commerce and fashion and have the necessary drive to create a real impact on our turnover! Additionally, we are looking for the following: 

  • Professional experience in an e-commerce role 

  • Experience with a major e-commerce platform (i.e. Shopify, Salesforce). 

  • A clear vision of how products should be merchandised and marketed online. 

  • Solid business acumen, basing your decisions on numbers. 

  • Advanced knowledge of Excel and Power BI. 

  • Fluent in English and French, written and spoken. 

INTERESTED? 

If you have questions about the position, you are welcome to contact Melanie Armstrong on LinkedIn. We review applications on an ongoing basis and reserve the right to take down the advertisement, when the candidate is found. We are committed to diversity and provide equal opportunities for everyone, regardless of sex, race, ethnicity, religion,  belief, disability, age, sexual orientation or gender identity. 

ABOUT BESTSELLER  
At BESTSELLER, we are more than 20,000 people in 38 different countries working for over 20 fashion brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, MAMALICIOUS, NAME IT, NOISY MAY and Y.A.S. We are a family-owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop. For more information, visit www.bestseller.com.