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E Commerce Customer Service Associate Jobs in Texas

Hurtado Barbecue

E-Commerce Assosciate

Arlington, TX

$13 - $15/hr

If you have a passion for great food, hands-on retail logistics, and delivering exceptional customer service through seamless online orders, we want you on our team! Key Responsibilities E-Commerce ...

TopView Sightseeing

Ecommerce Manager

Dallas, TX · On-site

Responsibilities * Ecommerce Strategy: Develop and execute the overarching roadmap to scale the ... customer behavior, and competitive analysis. * Pricing & Promotions: Develop and execute pricing ...

Goodwill Central Texas

eCommerce Lister

Austin, TX · On-site

E-commerce Lister The E-commerce Lister creates listings for products sold online to meet ... Responds promptly to customer service requests as needed. * Cross-trains as necessary in other ...

Goodwill Central Texas

eCommerce Lister

Austin, TX · On-site

E-commerce Lister The E-commerce Lister creates listings for products sold online to meet ... Responds promptly to customer service requests as needed. * Cross-trains as necessary in other ...

TopView Sightseeing

Ecommerce Manager

Dallas, TX · On-site

Responsibilities * Ecommerce Strategy: Develop and execute the overarching roadmap to scale the ... customer behavior, and competitive analysis. * Pricing & Promotions: Develop and execute pricing ...

TopView Sightseeing

Ecommerce Manager

Dallas, TX · On-site

Responsibilities * Ecommerce Strategy: Develop and execute the overarching roadmap to scale the ... customer behavior, and competitive analysis. * Pricing & Promotions: Develop and execute pricing ...

Supreme Ecom

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

LOOKING FOR E-COMMERCE SMALL BUSINESS CONSULTANT???? Want to work on next-generation, cutting-edge ... Minimum 1+ years consulting or customer service. * Familiarity with web design or editing ...

Bishop Lifting

Warehouse Associate- eCommerce

Houston, TX · On-site

$15.25 - $18.25/hr

And we have a culture of service and support that puts customer satisfaction first. Job Purpose: The eCommerce & Warehouse Fulfillment Associate is responsible for supporting daily warehouse ...

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E Commerce Customer Service Associate information

What does an E Commerce Customer Service Associate do?

An E Commerce Customer Service Associate handles customer inquiries, processes orders, manages returns and refunds, and provides support through phone, email, or live chat. They use tools like CRM systems and product knowledge to ensure a positive shopping experience and resolve issues efficiently.

What is e-commerce customer service?

E-commerce customer service involves assisting online shoppers with inquiries, order issues, returns, and product information through channels like chat, email, or phone. Customer service associates in this field need strong communication skills and familiarity with customer management tools to ensure a positive shopping experience.

What cities in Texas are hiring for E Commerce Customer Service Associate jobs?

Cities in Texas with the most E Commerce Customer Service Associate job openings:

Warehouse Associate- eCommerce

Houston, TX • On-site

Bishop Lifting Products
Metal Hardware Product Manufacturing • 501 - 1,000 employees
Learn more about Bishop Lifting Productsexternal

$15.25 - $18.25/hr

Other

Re-posted 3 days ago

Bishop Lifting rating

7.0

Company rating: 7.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

ECommerce & Warehouse Fulfillment Associate

Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first.

The eCommerce & Warehouse Fulfillment Associate is responsible for supporting daily warehouse operations and ensuring accurate, timely fulfillment of online customer orders. This role combines warehouse logistics, inventory management, shipping/receiving, and eCommerce order processing to deliver an excellent customer experience while maintaining operational efficiency and safety standards.

Order Fulfillment & Shipping

  • Pick, pack, and ship customer orders accurately and efficiently
  • Verify product quantities, condition, and shipping information before shipment
  • Process shipping labels and documentation using warehouse and carrier systems
  • Coordinate outbound shipments with UPS, FedEx, LTL carriers, and other providers
  • Ensure same-day or next-day fulfillment goals are met when applicable

eCommerce Operations

  • Monitor incoming online orders from eCommerce platforms and marketplaces
  • Update order statuses, tracking information, and customer notes as needed
  • Assist with returns, exchanges, and order issue resolution
  • Support inventory synchronization between warehouse and eCommerce systems
  • Maintain product labeling, packaging, and presentation standards

Inventory & Warehouse Management

  • Receive and inspect inbound inventory shipments
  • Organize stock and maintain clean, accurate warehouse locations
  • Conduct cycle counts and assist with physical inventory audits
  • Identify inventory discrepancies and communicate issues promptly
  • Operate warehouse equipment safely, including pallet jacks and forklifts (if certified)

General Warehouse Support

  • Maintain a clean, organized, and safe work environment
  • Follow all company safety procedures and operational policies
  • Assist with warehouse projects, restocking, and process improvements
  • Collaborate with customer service, purchasing, and operations teams

Qualifications

  • Minimum of High School diploma or GED. Some college preferred.
  • Basic knowledge of reading English, writing, and basic math.
  • Must be organized, efficient, and self-motivated and exhibit a willingness to learn.
  • Attention to detail and ability to follow verbal and written instructions, whether working with a team or without supervision.
  • Authorized to operate a forklift.
  • Must be able to occasionally lift and/or move up to 50 pounds.
  • Must be authorized to work in the United States.
  • Must be able to pass a pre-employment background check, drug test & physical.

Bishop Lifting Products, Inc. and it's subsidiaries are an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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