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Dynamics 365 Jobs in Reston, VA (NOW HIRING)

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · Remote

$120K - $160K/yr

ORA_HYBRID Description SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer ...

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · On-site

$120K - $160K/yr

ORA_HYBRID Description SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer ...

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · On-site

$120K - $160K/yr

Description SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer Service ...

XTIVIA

Be Seen First

Dynamics 365 BC / Project Operations Consultant

Reston, VA · On-site

$105K - $125K/yr

The XTIVIA Senior Microsoft Dynamics 365 Project Operations / Business Central Functional Consultant partners with clients to understand their business processes, translate business requirements into ...

Deloitte

MS Dynamics 365 F&O Manager

Mclean, VA · On-site

Dynamics 365 solution data model * Data migration tools and processes within Dynamics 365 * Familiarity with key ISV solutions AppSource and Microsoft's partnering model The wage range for this role ...

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All JobsDynamics 365 JobsDynamics 365 Jobs in Reston, VA

Dynamics 365 information

See Reston, VA salary details

$22.4K

$114.5K

$162.3K

How much do dynamics 365 jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dynamics 365 in Reston, VA is $114,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,000.00 and $124,300.00 per year, depending on experience, location, and employer.

What does a Dynamics 365 professional do?

A Dynamics 365 professional often spends their day configuring and customizing applications to meet business requirements, analyzing and optimizing workflows, and helping users resolve issues with the platform. They may work closely with end-users, project managers, and developers to gather requirements, design solutions, and test new features or enhancements. Additionally, they often create documentation, provide training, and ensure system updates or integrations run smoothly. This collaborative environment helps ensure that business processes are streamlined and users can leverage the full potential of the Dynamics 365 suite.

How do I get into Dynamics 365?

To pursue a role involving Dynamics 365, candidates typically need a background in business applications, experience with Microsoft Power Platform, and knowledge of CRM or ERP systems. Earning relevant certifications, such as Microsoft Certified: Dynamics 365 Fundamentals, can improve job prospects and demonstrate expertise. Gaining hands-on experience through training or projects is also beneficial for entering this field.

What are the key skills and qualifications needed to thrive in the Dynamics 365 position?

To thrive as a Dynamics 365 professional, you need strong analytical skills, a solid understanding of business processes, and hands-on experience configuring and customizing Dynamics 365 applications. Familiarity with Microsoft Power Platform, Dynamics 365 modules (such as Sales, Customer Service, or Finance), and certifications like Microsoft Certified: Dynamics 365 Fundamentals are highly beneficial. Effective communication, problem-solving, and the ability to work collaboratively with both technical and non-technical stakeholders are important soft skills. These capabilities ensure you can deliver tailored business solutions, foster user adoption, and drive organizational effectiveness using Dynamics 365.

Is Dynamics 365 in demand?

Dynamics 365 professionals are in high demand as organizations increasingly adopt cloud-based enterprise resource planning and customer relationship management solutions. Skills in customization, integration, and certifications like Microsoft Certified: Dynamics 365 are valuable for job prospects in this field.

What is a Dynamics 365?

A Dynamics 365 job typically involves working with Microsoft's cloud-based business applications to manage enterprise processes such as sales, customer service, finance, and operations. Professionals in these roles may configure, customize, or develop solutions within Dynamics 365 to meet business needs. Job responsibilities can include implementation, troubleshooting, integration with other systems, and user training. Positions range from consultants and developers to administrators and business analysts.

What job categories do people searching Dynamics 365 jobs in Reston, VA look for? The top searched job categories for Dynamics 365 jobs in Reston, VA are:
What cities near Reston, VA are hiring for Dynamics 365 jobs? Cities near Reston, VA with the most Dynamics 365 job openings:
Dynamics 365 jobs near you
Infographic showing various Dynamics 365 job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $114,497 per year, or $55 per hour.

Microsoft Dynamics 365 Developer

Science Applications International Corporation

Washington, DC • On-site

Full-time

Re-posted 9 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services

Job description


SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer Service ecosystem, including Omnichannel for Customer Service, Unified Routing, and Dynamics Contact Center telephony integrations. This role works closely with business stakeholders, product owners, and IT teams to further modernize customer support operations, streamline case management, and deliver world-class service experiences.
Job Duties:
  • Design, configure, and customize Dynamics 365 Customer Service, including Entities, Forms, Views, Business Rules, Workflows, and Power Automate flows
  • Implement, configure, and optimize Omnichannel for Customer Service and Dynamics Contact Center, including channels such as voice, chat, and SMS
  • Develop and maintain integrations with third-party telephony and contact center platforms (e.g., Azure Communication Services, Teams Phone, Copilot Studio IVR Agents, Power Apps, Logic Apps, ServiceNow)
  • Key role in the migration of legacy Call Center telephony solutions into Dynamics 365 Contact Center integrated with Dynamics 365 Customer Service
  • Build custom components using Power Platform and Copilot Studio, including Power Apps, Power Automate, Copilot Virtual Agents, and custom connectors
  • Implement Unified Routing, queues, SLA/KPI tracking, and knowledge management features
  • Develop plugins, custom workflow activities, JavaScript, and PCF controls as needed
  • Troubleshoot issues related to Customer Service Hub, Omnichannel, routing, capacity, and telephony integrations
  • Ensure solutions adhere to security, compliance, data governance, and performance best practices
  • Produce technical documentation, solution diagrams, and release artifacts
  • Partner with business units to gather requirements and translate them into technical designs

Qualifications
Required:
  • BS and 5+ years of experience developing in Dynamics 365 Customer Service or Contact Center platforms
  • Ability to obtain and maintain a public trust requiring U.S. Citizenship or Green Card
  • Strong understanding of Customer Service Hub, Omnichannel, Unified Routing, Case Management, and Knowledge Management
  • Experience with Copilot Studio, including developing Agents, Flows and tools
  • Experience with Power Platform, including Canvas/Model-Driven Apps and Power Automate
  • Experience working with Dynamics Contact Center and telephony solutions (e.g., Teams Phone, IVR, CTI)
  • Hands-on experience with Azure (Logic Apps, Functions, Communication Services, API Management)
  • Proficiency in JavaScript, C#, PowerShell, and D365 SDKs
  • Understanding of integrations, REST APIs, and webhooks
  • Familiarity with ALM, DevOps pipelines, and solution management
  • Excellent communication and documentation skills

Desired:
  • Microsoft certifications such as:
    • PL-200 (Power Platform Functional Consultant)
    • PL-400 (Power Platform Developer)
    • MB-230 (Dynamics 365 Customer Service)
  • Experience in government, regulated industries, or enterprise-scale environments
  • Knowledge of data modeling, data migration, and Dataverse performance optimization

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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