Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented ... Power Platform (Power Automate, Power Apps) • Hands-on experience with: CRM customization ...
Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented ... Power Platform (Power Automate, Power Apps) • Hands-on experience with: CRM customization ...
Proficiency with Power Platform and Dynamics 365 development tools, including C#, Dataverse Web API ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Proficiency with Power Platform and Dynamics 365 development tools, including C#, Dataverse Web API ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
MS Dynamics 365 F&O Manager
Las Vegas, NV · On-site
Lead a team of Deloitte professionals to design and deliver solutions based on the Dynamics 365 platform for your clients. * Work with your clients to understand their business requirements and work ...
MS Dynamics 365 F&O Manager
Las Vegas, NV · On-site
Lead a team of Deloitte professionals to design and deliver solutions based on the Dynamics 365 platform for your clients. * Work with your clients to understand their business requirements and work ...
... Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the ... developers; and, Utilizing effectively written and verbal business communication skills with ...
... Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the ... developers; and, Utilizing effectively written and verbal business communication skills with ...
Microsoft D365 ERP (F&O) AI/Copilot Functional Consultant - Senior Associate
Las Vegas, NV · On-site
$77K - $202K/yr
... Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and ...
Microsoft D365 ERP (F&O) AI/Copilot Functional Consultant - Senior Associate
Las Vegas, NV · On-site
$77K - $202K/yr
... Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and ...
Microsoft D365 ERP (F&O) + AI/Copilot Functional Consultant, Manager
Las Vegas, NV · On-site
$99K - $232K/yr
... Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and ...
Microsoft D365 ERP (F&O) + AI/Copilot Functional Consultant, Manager
Las Vegas, NV · On-site
$99K - $232K/yr
... Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and ...
Sr. Engineer, Infrastructure and Platform Services
Henderson, NV · On-site
$120K - $130K/yr
Manage and support Microsoft 365 services in a large enterprise environment. * Administer email ... Support Power Automate / Power Platform workflows and administration. * Handle escalations ...
Sr. Engineer, Infrastructure and Platform Services
Henderson, NV · On-site
$120K - $130K/yr
Manage and support Microsoft 365 services in a large enterprise environment. * Administer email ... Support Power Automate / Power Platform workflows and administration. * Handle escalations ...
Dynamics 365 Business Central Developer Associate certification * Knowledge of cloud-based technologies, such as Azure and Power Platform * Experience with Agile development methodologies and version ...
Quick apply
Dynamics 365 Business Central Developer Associate certification * Knowledge of cloud-based technologies, such as Azure and Power Platform * Experience with Agile development methodologies and version ...
D365 CRM or Copilot/AI Technical Lead - Manager
Las Vegas, NV · On-site
$99K - $232K/yr
... Dynamics 365 - Developing and utilizing Microsoft Power Platform solutions - Excelling in team leadership and coaching staff - Possessing experience working with Microsoft FastTrack team Travel ...
D365 CRM or Copilot/AI Technical Lead - Manager
Las Vegas, NV · On-site
$99K - $232K/yr
... Dynamics 365 - Developing and utilizing Microsoft Power Platform solutions - Excelling in team leadership and coaching staff - Possessing experience working with Microsoft FastTrack team Travel ...
... you'll do As a Dynamics 365 Finance & Operations Developer, you will manage the technical ... Azure (Logic Apps, Functions etc.) , Power Apps, Azure DevOps, or Visual Studio * Ability to travel ...
... you'll do As a Dynamics 365 Finance & Operations Developer, you will manage the technical ... Azure (Logic Apps, Functions etc.) , Power Apps, Azure DevOps, or Visual Studio * Ability to travel ...
Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect - Senior Manager
Las Vegas, NV · On-site
$124K - $280K/yr
... Dynamics 365 Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation What Sets You Apart - Microsoft Dynamics 365 ...
Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect - Senior Manager
Las Vegas, NV · On-site
$124K - $280K/yr
... Dynamics 365 Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation What Sets You Apart - Microsoft Dynamics 365 ...
ERP Solutions Architect
Mccarran, NV · On-site
$64.50 - $85/hr
... platform. The core financial system will be built on Microsoft Dynamics 365, with additional ... developers and business teams as needed. * Support integrations between the ERP and adjacent ...
ERP Solutions Architect
Mccarran, NV · On-site
$64.50 - $85/hr
... platform. The core financial system will be built on Microsoft Dynamics 365, with additional ... developers and business teams as needed. * Support integrations between the ERP and adjacent ...
Lead a team of Deloitte professionals to design and deliver solutions based on the Dynamics 365 platform for your clients. * Work with your clients to understand their business requirements and work ...
Lead a team of Deloitte professionals to design and deliver solutions based on the Dynamics 365 platform for your clients. * Work with your clients to understand their business requirements and work ...
Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager
Las Vegas, NV · On-site
$124K - $280K/yr
... Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations. As a Senior Manager, you lead large ...
Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager
Las Vegas, NV · On-site
$124K - $280K/yr
... Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations. As a Senior Manager, you lead large ...
Utility Enterprise Systems Developer I/II (SharePoint Developer)
Las Vegas, NV · On-site
$39.07 - $56.64/hr
... I/II (SharePoint Developer) position. This position will be primarily responsible for ... 365 ecosystem such as SharePoint Online, Microsoft Power Platform. Gathering, analyzing, and ...
Utility Enterprise Systems Developer I/II (SharePoint Developer)
Las Vegas, NV · On-site
$39.07 - $56.64/hr
... I/II (SharePoint Developer) position. This position will be primarily responsible for ... 365 ecosystem such as SharePoint Online, Microsoft Power Platform. Gathering, analyzing, and ...
Enterprise Application Support Analyst II
$80K - $95K/yr
This team is responsible for managing Microsoft Dynamics 365 CRM , identity and access platforms, IT service management tools, and enterprise integrations. This role will play a key part in ...
Quick apply
Enterprise Application Support Analyst II
$80K - $95K/yr
This team is responsible for managing Microsoft Dynamics 365 CRM , identity and access platforms, IT service management tools, and enterprise integrations. This role will play a key part in ...
Staff Power Electronics Control Engineer
Reno, NV · On-site
$175K - $210K/yr
... platforms. * Own system-level dynamic performance (stability, bandwidth, transient response ... and power density. * Elevate control engineering standards through rigorous design reviews ...
Staff Power Electronics Control Engineer
Reno, NV · On-site
$175K - $210K/yr
... platforms. * Own system-level dynamic performance (stability, bandwidth, transient response ... and power density. * Elevate control engineering standards through rigorous design reviews ...
Enterprise Application Support Analyst II
Las Vegas, NV · On-site
$80K - $95K/yr
This team is responsible for managing Microsoft Dynamics 365 CRM , identity and access platforms, IT service management tools, and enterprise integrations. This role will play a key part in ...
Enterprise Application Support Analyst II
Las Vegas, NV · On-site
$80K - $95K/yr
This team is responsible for managing Microsoft Dynamics 365 CRM , identity and access platforms, IT service management tools, and enterprise integrations. This role will play a key part in ...
Staff Power Electronics Control Engineer
Reno, NV · On-site
$111K - $132K/yr
... platforms. * Own system-level dynamic performance (stability, bandwidth, transient response ... and power density. * Elevate control engineering standards through rigorous design reviews ...
Staff Power Electronics Control Engineer
Reno, NV · On-site
$111K - $132K/yr
... platforms. * Own system-level dynamic performance (stability, bandwidth, transient response ... and power density. * Elevate control engineering standards through rigorous design reviews ...
IT PROFESSIONAL 2
Carson City, NV · On-site
$73K - $109K/yr
... Microsoft 365 and the Power Platform. We offer numerous education and training opportunities ... Working knowledge of: basic elements of programming in order to generate all required reports and ...
IT PROFESSIONAL 2
Carson City, NV · On-site
$73K - $109K/yr
... Microsoft 365 and the Power Platform. We offer numerous education and training opportunities ... Working knowledge of: basic elements of programming in order to generate all required reports and ...
Dynamics 365 Developer Power Platform information
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Full-time
Re-posted 16 days ago
Job description
Job Summary:
Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented contact center platform within a large-scale hospitality and gaming environment. The developer will take ownership of a Microsoft-implemented Dynamics 365 Customer Service solution, enhancing functionality and supporting integrations with AI-driven tools and external systems.
Responsibilities:
• Support and enhance Microsoft Dynamics 365 Customer Service and Contact Center (Omnichannel) platform
• Develop and maintain custom plugins, workflows, and business rules using C# and Power Platform tools
• Customize forms, dashboards, and agent-facing interfaces to improve usability and performance
• Troubleshoot and resolve issues across CRM functionality and integrations
• Support contact center workflows including case routing, queues, and agent experience tools
• Assist with integrations between Dynamics 365 and external systems (including telephony and AI platforms)
• Collaborate with internal teams to optimize customer interaction flows and automation
• Troubleshoot integration issues and support ongoing enhancements
• Build and maintain Power Automate flows for case management, data movement, and process automation
• Support development of Power Apps (model-driven and canvas) as needed
• Contribute to automation initiatives, including AI-driven agent assist and workflow improvements
• Work with Dataverse and Azure-based services to support data flow and system integrations
• Assist with API development and system connectivity across internal and third-party platforms
• Support reporting and data visibility efforts through structured data models
Qualifications:
Required:
• 4+ years of experience with Microsoft Dynamics 365 CRM, specifically Customer Service module
• Hands-on experience with: C# plugins and custom workflows
• Hands-on experience with: Power Platform (Power Automate, Power Apps)
• Hands-on experience with: CRM customization (entities, forms, business rules)
• Experience integrating CRM systems with external applications or APIs
• Strong understanding of data modeling within Dataverse
• Ability to troubleshoot and support production systems in a fast-paced environment
Preferred:
• Experience with Dynamics 365 Contact Center / Omnichannel
• Background supporting contact center or call center environments (any platform)
• Exposure to telephony integrations (Avaya, Genesys, Five9, Amazon Connect, etc.)
• Experience with Azure services (Functions, Service Bus, Data Factory, etc.)
• Familiarity with AI-driven tools, automation, or agent-assist technologies
• Experience working in hospitality, gaming, or high-transaction environments
Company:
Fusion HCR offers recruiting, talent acquisition, consulting and other services. Founded in 2012, the company is headquartered in Raleigh, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented contact center platform within a large-scale hospitality and gaming environment. The developer will take ownership of a Microsoft-implemented Dynamics 365 Customer Service solution, enhancing functionality and supporting integrations with AI-driven tools and external systems.
Responsibilities:
• Support and enhance Microsoft Dynamics 365 Customer Service and Contact Center (Omnichannel) platform
• Develop and maintain custom plugins, workflows, and business rules using C# and Power Platform tools
• Customize forms, dashboards, and agent-facing interfaces to improve usability and performance
• Troubleshoot and resolve issues across CRM functionality and integrations
• Support contact center workflows including case routing, queues, and agent experience tools
• Assist with integrations between Dynamics 365 and external systems (including telephony and AI platforms)
• Collaborate with internal teams to optimize customer interaction flows and automation
• Troubleshoot integration issues and support ongoing enhancements
• Build and maintain Power Automate flows for case management, data movement, and process automation
• Support development of Power Apps (model-driven and canvas) as needed
• Contribute to automation initiatives, including AI-driven agent assist and workflow improvements
• Work with Dataverse and Azure-based services to support data flow and system integrations
• Assist with API development and system connectivity across internal and third-party platforms
• Support reporting and data visibility efforts through structured data models
Qualifications:
Required:
• 4+ years of experience with Microsoft Dynamics 365 CRM, specifically Customer Service module
• Hands-on experience with: C# plugins and custom workflows
• Hands-on experience with: Power Platform (Power Automate, Power Apps)
• Hands-on experience with: CRM customization (entities, forms, business rules)
• Experience integrating CRM systems with external applications or APIs
• Strong understanding of data modeling within Dataverse
• Ability to troubleshoot and support production systems in a fast-paced environment
Preferred:
• Experience with Dynamics 365 Contact Center / Omnichannel
• Background supporting contact center or call center environments (any platform)
• Exposure to telephony integrations (Avaya, Genesys, Five9, Amazon Connect, etc.)
• Experience with Azure services (Functions, Service Bus, Data Factory, etc.)
• Familiarity with AI-driven tools, automation, or agent-assist technologies
• Experience working in hospitality, gaming, or high-transaction environments
Company:
Fusion HCR offers recruiting, talent acquisition, consulting and other services. Founded in 2012, the company is headquartered in Raleigh, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Fusion HCR
Sourced by ZipRecruiter
Industry
Human resources consulting services
Company size
11 - 50 Employees
Headquarters location
Springboro, OH, US
Year founded
2012