ZipRecruiter

Log In

1

Dynamics 365 Ai Jobs in Racine, WI (NOW HIRING)

Bakertilly

Associate Data Engineer

Milwaukee, WI · On-site

$85K - $162K/yr

... and AI use cases. You'll collaborate with solution architects, analysts, and client stakeholders ... P sources (e.g., Dynamics 365, Workday, Costpoint) preferred The pay rate range for this job ...

Johnson Controls

Product Project Management

Milwaukee, WI · On-site

$85K - $100K/yr

You will play a critical role in bridging the gap between business stakeholders and the AI team ... Experience with Microsoft Office 365 Tools. * Familiar with ETL/ELT Tools such as Azure Data ...

All JobsDynamics 365 Ai JobsDynamics 365 Ai Jobs in Racine, WI

Dynamics 365 Ai information

See Racine, WI salary details

$20.2K

$103.2K

$146.3K

How much do dynamics 365 ai jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dynamics 365 ai in Racine, WI is $103,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,800.00 and $112,100.00 per year, depending on experience, location, and employer.

What is Dynamics 365 AI?

Dynamics 365 AI is a suite of artificial intelligence applications and features that enhance Microsoft Dynamics 365 business solutions. It helps organizations analyze data, automate processes, and gain actionable insights using AI technologies. These tools can be used in areas such as sales, customer service, marketing, and finance to improve decision-making and operational efficiency. Dynamics 365 AI includes pre-built apps as well as tools for building custom AI solutions tailored to specific business needs.

What are the key skills and qualifications needed to thrive as a Dynamics 365 AI specialist, and why are they important?

To thrive as a Dynamics 365 AI Specialist, you need expertise in Microsoft Dynamics 365, AI concepts, data analytics, and a relevant degree in information technology or computer science. Proficiency with Power Platform, Azure AI services, and certifications like Microsoft Certified: Dynamics 365 Fundamentals or AI Engineer Associate are typically required. Strong problem-solving, communication, and project management skills help you collaborate with stakeholders and bridge technical and business needs. These skills ensure successful implementation of AI-driven solutions that optimize business processes and deliver measurable value.

What are some common challenges faced by professionals working with Dynamics 365 AI, and how can they be addressed?

Professionals working with Dynamics 365 AI often encounter challenges such as integrating AI features with existing business processes, ensuring data quality for accurate insights, and keeping up with rapid platform updates. Overcoming these issues typically involves continuous learning, close collaboration with IT and business stakeholders, and leveraging Microsoft's extensive documentation and community forums. Building strong cross-functional relationships helps streamline adoption, while regular training ensures you stay up-to-date with new AI capabilities.

What is the difference between Dynamics 365 Ai vs Dynamics 365 Customer Service Agent?

AspectDynamics 365 AiDynamics 365 Customer Service Agent
Primary RoleLeverages AI and machine learning to automate and enhance business processesProvides direct customer support and resolves service inquiries
Required SkillsAI tools, data analysis, programming basicsCustomer communication, problem-solving, CRM usage
Work EnvironmentData-driven, technical, often in IT or analytics teamsCustomer service centers, support teams
CertificationsAI, data analysis, Microsoft certificationsCustomer service, CRM certifications

While Dynamics 365 Ai focuses on implementing AI solutions to improve business operations, Dynamics 365 Customer Service Agent handles direct customer interactions. Both roles require familiarity with Microsoft tools, but their core functions differ significantly, with AI roles being more technical and support roles more customer-focused.

What job categories do people searching Dynamics 365 Ai jobs in Racine, WI look for?

The top searched job categories for Dynamics 365 Ai jobs in Racine, WI are:

Dynamics 365 Ai jobs near you

Microsoft Dynamics Senior Consultant, Technical Transformation

Deloitte

Milwaukee, WI

Full-time

Re-posted 27 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 151 rated financial services

Job description

Microsoft Dynamics Senior Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Dynamics 365 Technical Senior Consultant, you will: 

  • Lead a technical workstream within multidisciplinary projects, designing and delivering scalable solutions across Microsoft Dynamics 365 and Power Platform.
  • Configure, customize, and extend Dynamics 365 capabilities across Sales, Customer Service, Field Service, and Contact Center
  • Support solution architecture, custom development, integrations, data migration, testing, deployment, and technical documentation, with a focus on secure, maintainable, and user-centered solutions.
  • Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases.
  • Collaborate with business stakeholders, functional leads, architects, developers, and onshore/offshore delivery teams to translate requirements into solutions, communicate technical decisions and trade-offs, support project delivery, and mentor junior team members.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 6+ years of consulting or industry experience, including 4+ years delivering Microsoft Dynamics 365 and Power Platform solutions.
  • Hands-on experience with at least two Dynamics 365 modules, such as Sales, Customer Service, Field Service, or Contact Center.
  • Experience configuring contact center capabilities, including skills-based routing, chat, queue management, omnichannel workflows, and digital service channels.
  • 3+ years designing enterprise solution architectures, including Dataverse security models, data migrations, integrations, and environment administration.
  • Proficiency with Power Platform and Dynamics 365 development tools, including C#, Dataverse Web API, plug-ins, JavaScript, Power Fx, PowerShell, Power Automate, Dataflows, and Azure integration services.
  • 3+ years of experience with DevOps practices, including Git, repository management, and CI/CD pipelines.
  • Bachelor's degree or equivalent number of years of experience.
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred

  • Experience deploying and maintaining the Power Platform Center of Excellence Starter Kit in production.
  • Experience with Copilot Studio, custom copilot agents, or related Microsoft AI tools.
  • Experience designing and implementing Contact Center as a Service capabilities including skills-based routing, intelligent case management, voice, chat, and digital services experiences.
  • Relevant Microsoft Dynamics 365, Power Platform, or Azure certifications.
  • Experience leading technical workstreams, mentoring team members, and coordinating distributed delivery teams.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Microsoft Dynamics Senior Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Dynamics 365 Technical Senior Consultant, you will: 

  • Lead a technical workstream within multidisciplinary projects, designing and delivering scalable solutions across Microsoft Dynamics 365 and Power Platform.
  • Configure, customize, and extend Dynamics 365 capabilities across Sales, Customer Service, Field Service, and Contact Center
  • Support solution architecture, custom development, integrations, data migration, testing, deployment, and technical documentation, with a focus on secure, maintainable, and user-centered solutions.
  • Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases.
  • Collaborate with business stakeholders, functional leads, architects, developers, and onshore/offshore delivery teams to translate requirements into solutions, communicate technical decisions and trade-offs, support project delivery, and mentor junior team members.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 6+ years of consulting or industry experience, including 4+ years delivering Microsoft Dynamics 365 and Power Platform solutions.
  • Hands-on experience with at least two Dynamics 365 modules, such as Sales, Customer Service, Field Service, or Contact Center.
  • Experience configuring contact center capabilities, including skills-based routing, chat, queue management, omnichannel workflows, and digital service channels.
  • 3+ years designing enterprise solution architectures, including Dataverse security models, data migrations, integrations, and environment administration.
  • Proficiency with Power Platform and Dynamics 365 development tools, including C#, Dataverse Web API, plug-ins, JavaScript, Power Fx, PowerShell, Power Automate, Dataflows, and Azure integration services.
  • 3+ years of experience with DevOps practices, including Git, repository management, and CI/CD pipelines.
  • Bachelor's degree or equivalent number of years of experience.
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred

  • Experience deploying and maintaining the Power Platform Center of Excellence Starter Kit in production.
  • Experience with Copilot Studio, custom copilot agents, or related Microsoft AI tools.
  • Experience designing and implementing Contact Center as a Service capabilities including skills-based routing, intelligent case management, voice, chat, and digital services experiences.
  • Relevant Microsoft Dynamics 365, Power Platform, or Azure certifications.
  • Experience leading technical workstreams, mentoring team members, and coordinating distributed delivery teams.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply