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Dynamic Solutions Internship Jobs in Kansas (NOW HIRING)

$105K - $138K/yr

Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

Remote Experience Required: 4-10 years Position Overview We're a dynamic team of engineers and ... Provide guidance and mentorship to junior designers or interns. * Work independently with minimal ...

Develop dashboards, alerts, and monitoring solutions using CloudWatch, Dynatrace, Splunk, Grafana ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

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Dynamic Solutions Internship information

What is the difference between Dynamic Solutions Internship vs Data Analyst Intern?

AspectDynamic Solutions InternshipData Analyst Intern
Required CredentialsEnrolled in or recent graduate of relevant field (e.g., IT, Business)Enrolled in or recent graduate of Data Science, Statistics, or related fields
Work EnvironmentCorporate or consulting firms, project-based teamsTech companies, finance, or marketing departments
Employer & Industry UsageUsed across various industries for project supportPrimarily in data-driven industries like finance, tech, marketing
Search & Comparison IntentLooking for internship opportunities in solutions-oriented rolesSeeking data analysis internship roles

The Dynamic Solutions Internship typically involves supporting project-based work in consulting or corporate environments, focusing on problem-solving and client solutions. In contrast, a Data Analyst Intern concentrates on analyzing data sets, creating reports, and deriving insights. Both roles require relevant educational backgrounds but differ in their core focus and industry application.

What types of projects can I expect to work on during a Dynamic Solutions internship, and how will these projects help me develop professionally?

During a Dynamic Solutions Internship, you can expect to work on a variety of cross-functional projects that address real business challenges, such as process optimization, data analysis, and technology implementation. These projects are designed to expose interns to multiple departments and encourage collaboration with professionals from different backgrounds. By participating in these initiatives, interns develop practical problem-solving skills, gain experience with industry-standard tools, and build a professional network within the organization. This hands-on experience is valuable for developing both technical abilities and soft skills, positioning you for future roles in consulting, operations, or project management.

What is a Dynamic Solutions internship?

A Dynamic Solutions Internship is a temporary position, often with a company or organization focused on innovative problem-solving, where interns gain hands-on experience in developing and implementing flexible, technology-driven solutions to business challenges. Interns may work on projects involving data analysis, process optimization, or digital transformation, collaborating with cross-functional teams to address real-world problems. The internship provides valuable exposure to current industry tools and methodologies, helping participants build key technical and professional skills for their future careers.

What are the key skills and qualifications needed to thrive as a Dynamic Solutions intern, and why are they important?

To thrive as a Dynamic Solutions Intern, you typically need strong analytical abilities, problem-solving skills, and a foundation in business or technology, often supported by relevant coursework or a related degree program. Familiarity with data analysis tools (such as Excel or Tableau), project management platforms, and basic programming languages is highly valuable. Excellent communication, adaptability, and teamwork are crucial soft skills for collaborating on diverse projects and learning quickly in a fast-paced environment. These competencies enable interns to contribute meaningful insights, adapt to evolving business challenges, and maximize their impact during the internship.
What are the most commonly searched types of Dynamic Solutions jobs in Kansas? The most popular types of Dynamic Solutions jobs in Kansas are:

Senior Amazon Connect Developer

Miratech

Remote

$105K - $138K/yr

Full-time

Medical

Posted 29 days ago


Job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%

Job Description

We are seeking an experienced Amazon Connect Engineer to design, build, and optimize advanced contact center solutions on AWS. The ideal candidate will have strong expertise in Amazon Connect, AWS services, and programming skills to deliver seamless, intelligent, and scalable customer engagement solutions.

Responsibilities:

  • Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing strategies.
  • Configure routing profiles, queues, callbacks, emergency messaging, and business hours/holiday routing within Amazon Connect.
  • Develop AWS Lambda functions and integrate Amazon Connect with DynamoDB, S3, CloudWatch, and other AWS services.
  • Build and support integrations with CRM platforms, third-party applications, APIs, and backend systems.
  • Implement conversational AI and chatbot solutions using Google Dialogflow CX or similar platforms.
  • Troubleshoot and resolve issues related to Amazon Connect, AWS services, and contact center operations.
  • Support CI/CD processes and infrastructure automation using tools such as Terraform and CloudFormation.
  • Collaborate with business stakeholders, operations teams, and technical teams to deliver scalable and reliable contact center solutions.
Qualifications
  • 6+ years of experience in contact center technology, engineering, or operations roles.
  • 4+ years of hands-on experience with Amazon Connect, including contact flow design, routing strategies, IVR configuration, and contact center integrations.
  • Strong experience designing and building Amazon Connect contact flows using AWS Lambda and DynamoDB.
  • Expertise in call routing design, including routing profiles, queues, callbacks, emergency messaging, dynamic business hours, and holiday routing.
  • Practical experience with AWS services commonly used with Amazon Connect, including Lambda, DynamoDB, S3, and CloudWatch.
  • Strong programming experience in Python with AWS Lambda and API integrations.
  • Experience integrating Amazon Connect with CRMs, third-party applications, APIs, and backend systems.
  • Understanding of contact center and telephony fundamentals, including IVR design, call routing, VoIP concepts, and omnichannel customer engagement.
  • Familiarity with version control tools such as Git, GitHub, or TFS.
  • Experience with CI/CD and Infrastructure-as-Code tools such as Terraform, CloudFormation, or similar technologies.
  • Strong troubleshooting, debugging, analytical, and problem-solving skills.
  • Excellent communication and collaboration skills with technical and non-technical stakeholders.

Nice to have:

  • AWS Cloud Practitioner or equivalent AWS certification.
  • Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco.
  • Familiarity with contact center reporting, analytics, workforce management (WFM), and performance monitoring tools.
  • Experience supporting enterprise-scale or regulated contact center environments.
  • Experience implementing portal widgets, chatbot integrations, email, SMS, and omnichannel customer service solutions.
  • Experience designing call flows and integrating contact center platforms with backend systems through APIs.

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.


Additional Information

All your information will be kept confidential according to EEO guidelines.