The Delivery Feedback and Insights (DFI) team is looking for a strong Program Manager to own the programmatic architecture and Delivery Service Partner (DSP) enablement strategy for the DFI global ...
The Delivery Feedback and Insights (DFI) team is looking for a strong Program Manager to own the programmatic architecture and Delivery Service Partner (DSP) enablement strategy for the DFI global ...
The Delivery Feedback and Insights (DFI) team is looking for a strong Program Manager to own the programmatic architecture and Delivery Service Partner (DSP) enablement strategy for the DFI global ...
The Delivery Feedback and Insights (DFI) team is looking for a strong Program Manager to own the programmatic architecture and Delivery Service Partner (DSP) enablement strategy for the DFI global ...
This individual will be tasked with developing and activating brand and marketing strategies that drive awareness, shape perception, and build trust with the DSP Program. The Sr. Brand Marketing ...
This individual will be tasked with developing and activating brand and marketing strategies that drive awareness, shape perception, and build trust with the DSP Program. The Sr. Brand Marketing ...
You'll own both ends of the program: shaping how DSPs experience DFI and managing the intake and ... You'll work cross-functionally with DSP Operations, DSP Tech, Global DFI Product, regional field ...
You'll own both ends of the program: shaping how DSPs experience DFI and managing the intake and ... You'll work cross-functionally with DSP Operations, DSP Tech, Global DFI Product, regional field ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... to our program's evolution Sr. BCs provide strategic guidance to DSP owners throughout their ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... to our program's evolution Sr. BCs provide strategic guidance to DSP owners throughout their ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... to our program's evolution Sr. BCs provide strategic guidance to DSP owners throughout their ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... to our program's evolution Sr. BCs provide strategic guidance to DSP owners throughout their ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business ...
This role's primary focus is supporting DSP operations across the broader Americas delivery network ... program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business ...
Sr. Program Manager, DSP Shared Services
Nashville, TN · On-site
$112K - $112K/yr
The Sr Program Manager will work cross-functionally to define and execute a roadmap that focuses on expansion to new countries, improving delivery quality and the DSP experience. In addition to ...
Sr. Program Manager, DSP Shared Services
Nashville, TN · On-site
$112K - $112K/yr
The Sr Program Manager will work cross-functionally to define and execute a roadmap that focuses on expansion to new countries, improving delivery quality and the DSP experience. In addition to ...
Sr. Program Manager, DSP Shared Services
$112K - $112K/yr
The Sr Program Manager will work cross-functionally to define and execute a roadmap that focuses on expansion to new countries, improving delivery quality and the DSP experience. In addition to ...
Sr. Program Manager, DSP Shared Services
$112K - $112K/yr
The Sr Program Manager will work cross-functionally to define and execute a roadmap that focuses on expansion to new countries, improving delivery quality and the DSP experience. In addition to ...
Sr. Program Manager, DSP Shared Services
Nashville, TN · On-site
$112K - $112K/yr
The Sr. Program Manager will work cross-functionally to define and execute a roadmap that focuses on expansion to new countries, improving delivery quality and the DSP experience. In addition to ...
Sr. Program Manager, DSP Shared Services
Nashville, TN · On-site
$112K - $112K/yr
The Sr. Program Manager will work cross-functionally to define and execute a roadmap that focuses on expansion to new countries, improving delivery quality and the DSP experience. In addition to ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and ...
... DSP partners as we scale worldwide. The ideal candidate combines strong operational program ... management with exceptional stakeholder coordination and attention to detail You'll work cross ...
... DSP partners as we scale worldwide. The ideal candidate combines strong operational program ... management with exceptional stakeholder coordination and attention to detail You'll work cross ...
... DSP partners as we scale worldwide. The ideal candidate combines strong operational program ... management with exceptional stakeholder coordination and attention to detail You'll work cross ...
... DSP partners as we scale worldwide. The ideal candidate combines strong operational program ... management with exceptional stakeholder coordination and attention to detail You'll work cross ...
We are looking for a dedicated program manager who is willing to lean and work as a team and a DSP that is willing to work as a team and show compassion.
Quick apply
We are looking for a dedicated program manager who is willing to lean and work as a team and a DSP that is willing to work as a team and show compassion.
We are looking for a dedicated program manager who is willing to lean and work as a team and a DSP that is willing to work as a team and show compassion.
Quick apply
We are looking for a dedicated program manager who is willing to lean and work as a team and a DSP that is willing to work as a team and show compassion.
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
Dsp Program information
What qualifications do I need for a DSP job?
A DSP (Direct Support Professional) typically needs a high school diploma or equivalent, along with good communication and interpersonal skills. Some positions may require CPR or first aid certification, and relevant experience working with individuals with disabilities can be beneficial. Certification requirements vary by employer and state regulations.
What can you do with a DSP certification?
A DSP (Digital Signal Processing) certification can qualify you for roles involving audio, speech, image, or data processing, often requiring knowledge of programming languages like MATLAB or Python. It demonstrates expertise in designing and implementing signal processing algorithms, which are essential in industries such as telecommunications, audio engineering, and consumer electronics.
What kind of work does a DSP do?
A DSP (Direct Support Professional) provides assistance to individuals with disabilities or special needs, helping them with daily activities, personal care, and community integration. The role often involves working in clients' homes or care facilities, requiring good communication skills and patience, and may require certification or training depending on the setting.
What jobs pay 4000 a week without a degree?
In the field of DSP programming, high-paying roles such as senior embedded software engineers or specialized hardware developers can sometimes reach weekly earnings of $4,000 or more, especially with extensive experience and expertise in digital signal processing, coding skills, and familiarity with tools like MATLAB or C++. These positions often require strong technical skills and industry experience but may not always require a formal degree if demonstrated proficiency and a solid portfolio are present.
What are the key skills and qualifications needed to thrive as a Direct Support Professional (DSP), and why are they important?
To thrive as a Direct Support Professional (DSP), you need a high school diploma or equivalent, knowledge of caregiving practices, and familiarity with the needs of individuals with disabilities. Experience with documentation systems, basic medical equipment, and CPR/First Aid certification is often required. Patience, strong interpersonal communication, and empathy are essential soft skills for building trust and rapport with clients. These skills ensure DSPs provide safe, effective, and compassionate support that enhances clients’ independence and quality of life.
What are DSP programs?
DSP programs, or Direct Support Professional programs, are structured initiatives or training courses designed to prepare individuals to work as Direct Support Professionals. DSPs provide care and support to people with intellectual or developmental disabilities, assisting them with daily living tasks, community involvement, and personal growth. These programs typically cover topics such as communication, safety, documentation, and person-centered support. By completing a DSP program, individuals gain the necessary skills and credentials to provide effective, compassionate care in a variety of settings.
What are some common challenges faced by DSP Program staff, and how can they be addressed?
DSP Program staff often encounter challenges such as managing diverse client needs, handling behavioral crises, and maintaining clear communication with both clients and team members. To address these challenges, it's important to receive ongoing training, regularly participate in team meetings, and follow established care protocols. Building strong relationships with clients and collaborating closely with supervisors and colleagues can also help ensure a supportive and effective work environment.
What is the difference between Dsp Program vs Dsp Technician?
| Aspect | Dsp Program | Dsp Technician |
|---|---|---|
| Credentials | Typically requires a degree in electronics, computer science, or related fields; certifications in DSP or embedded systems are common | Usually requires technical certifications or associate degrees in electronics or related fields |
| Work Environment | Involves designing, developing, and programming digital signal processing systems, often in labs or office settings | Focuses on installing, maintaining, and troubleshooting DSP hardware and software, often on-site or in technical support settings |
| Industry Usage | Used in telecommunications, audio processing, and embedded systems development | Commonly employed in manufacturing, maintenance, and technical support within similar industries |
The Dsp Program role is more focused on development and programming of DSP systems, requiring higher-level technical skills and education. In contrast, the Dsp Technician primarily handles installation, troubleshooting, and maintenance tasks. Both roles are essential in the DSP industry but differ in responsibilities and required qualifications.
What cities in Tennessee are hiring for Dsp Program jobs? Cities in Tennessee with the most Dsp Program job openings:
Full-time
Posted 19 days ago
Amazon rating
7.4
Based on 7,025 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Delivery Feedback and Insights (DFI) team is looking for a strong Program Manager to own the programmatic architecture and Delivery Service Partner (DSP) enablement strategy for the DFI global product. You'll serve as the single-threaded leader responsible for the DFI framework, the foundational structure that helps DSPs mitigate risks, prevent incidents, and enhance the delivery experience for customers. You'll own both ends of the program: shaping how DSPs experience DFI and managing the intake and evaluation of all incoming programmatic update requests that evolve the program over time.
The ideal candidate combines strategic program thinking with operational rigor to maintain the integrity of DFI's core structure while evolving it to meet changing business needs
You'll work cross-functionally with DSP Operations, DSP Tech, Global DFI Product, regional field teams, and stakeholder groups requesting programmatic changes, serving as the central point of accountability for what enters the program, how it's structured, and how DSPs ultimately interact with it. This position requires someone who can balance competing priorities from multiple stakeholders, make sound judgment calls on program design trade-offs, and ensure that every element of the global DFI framework is purposeful and enables DSPs to drive the right behaviors to reduce defects across all geographies.
Key job responsibilities
- Own and evolve the DFI programmatic framework
- Define and execute the DSP enablement strategy for the DFI global product, ensuring DSPs can effectively interpret and act on defect signals
- Own the end-to-end lifecycle of enablement launches, from needs assessment through delivery, measurement, and iteration
- Serve as the single point of intake for all programmatic update requests, evaluating and prioritizing changes against program strategy
- Build and present compelling narratives for Director and VP-level reviews that drive stakeholder alignment and decision-making
- Track deliverables, timelines, and dependencies across multiple workstreams; manage competing priorities to ensure milestone completion
- Utilize data-driven decision making to identify optimization opportunities and establish launch success criteria
- Develop and maintain relationships with key stakeholders across DSP Tech, DFI Product, Operations, regional teams, and other Worldwide Last Mile teams
- Create and maintain program artifacts, including governance frameworks, program design documentation, RACI matrices, risk logs, and change logs
- Execute expansion playbooks and document processes for replication across programs
- Conduct post-launch reviews and capture lessons learned to drive continuous improvement
- Identify and resolve challenges impacting program integrity and DSP experience; escalate blockers to keep programs on track
- Foster a culture of quality, operational excellence, and customer obsession aligned with Amazon Leadership Principles
About the team
Delivery Feedback and Insights (DFI) is the global product team responsible for defining, investigating, and actioning Delivery Associate (DA) behavioral standards across Amazon's worldwide Delivery Service Partner (DSP) program. We surface DA-level behavioral signals to DSPs through both human investigation and automated pattern detection, creating the incentive for DSPs to address behaviors within their workforce
Our charter spans conduct, safety, and delivery compliance across all geographies.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US