... support reliability testing across the tools and agents you build Strong written and verbal communication skills Ability to manage your own development work effectively Ability to translate non ...
... support reliability testing across the tools and agents you build Strong written and verbal communication skills Ability to manage your own development work effectively Ability to translate non ...
Drupal Support information
What is Drupal Support?
Drupal Support refers to the assistance provided to users, organizations, or developers working with the Drupal content management system (CMS). This support can include troubleshooting technical issues, performing site updates, maintaining security patches, and providing guidance on best practices for building and managing Drupal websites. Drupal Support professionals help ensure that websites built on Drupal remain secure, up-to-date, and function smoothly. They may also assist with module installation, theme customization, and performance optimization. Effective Drupal Support is crucial for maximizing the reliability and success of Drupal-powered websites.
What are the key skills and qualifications needed to thrive as a Drupal Support specialist, and why are they important?
To thrive as a Drupal Support specialist, you need a solid understanding of Drupal CMS, website troubleshooting, and web development fundamentals, often supported by experience in PHP, HTML, and CSS. Familiarity with Drupal modules, site configuration, and ticketing systems like Jira or Zendesk is typically required. Strong problem-solving abilities, communication skills, and patience are essential soft skills for effectively assisting users and collaborating with technical teams. These skills ensure efficient issue resolution, high-quality user support, and the smooth operation of Drupal-powered websites.
What are some common challenges faced by professionals in Drupal Support roles, and how can they be addressed?
Professionals in Drupal Support often encounter challenges such as troubleshooting complex module conflicts, managing security updates, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest Drupal releases and best practices can help address these issues effectively. Collaborating closely with developers, content editors, and site administrators is essential to resolve issues efficiently and ensure smooth website operations. Leveraging community resources and documentation can also be invaluable for overcoming technical hurdles and providing high-quality support.
What is the difference between Drupal Support vs Drupal Developer?
| Aspect | Drupal Support | Drupal Developer |
|---|---|---|
| Primary Role | Providing technical assistance, troubleshooting, and maintenance for Drupal sites | Designing, developing, and customizing Drupal websites and modules |
| Required Skills | Basic to intermediate Drupal knowledge, troubleshooting, site management | Advanced PHP, Drupal module development, theme customization |
| Certifications | Drupal certifications, support-focused courses | Drupal developer certifications, PHP certifications |
| Work Environment | Support teams, client sites, help desks | Development teams, project-based environments |
Drupal Support focuses on maintaining and troubleshooting existing Drupal sites, ensuring smooth operation. Drupal Developers are involved in creating and customizing Drupal sites through coding and development. While both roles require Drupal knowledge, Support emphasizes problem-solving and site upkeep, whereas Developers focus on building and enhancing functionalities.
What are popular job titles related to Drupal Support jobs in Colorado?
For Drupal Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Drupal Support jobs in Colorado look for?
The top searched job categories for Drupal Support jobs in Colorado are:
What cities in Colorado are hiring for Drupal Support jobs?
Cities in Colorado with the most Drupal Support job openings:
IT - Technology Lead | HTML,CSS,Javascript,Jquery,PHP,Drupal | express.js
Englewood, CO • On-site
Spruce Infotech
• IT Services • 1 - 10 employees1 - 10 employees
Full-time
Re-posted 26 days ago
Job description
POC: Raju
Job Details:
Job title: AI-Focused Software Engineer
Work Location with Zip code: Englewood, CO 80111
Duration of the project: 6 Months
• This role requires any travel (Yes/No): NO
• Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
• Is this a 100% remote role? NO
• Vendor rate range: XXX
• Minimum years of experience required: 3+ Years
• Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
• Education Qualification required: BE
AI-Focused Software Engineer
Required
3+ years of software engineering experience with production applications (TypeScript/JavaScript, Python, or similar)
Active AWS certification and demonstrated knowledge of AWS services
Hands-on experience building with LLMs - prompt engineering, agent frameworks, tool-use patterns, or RAG systems
Familiarity with the Model Context Protocol (MCP) or similar agent-tool integration patterns
Experience with SQL and data platforms (Athena, Spark, or equivalent)
Strong software debugging skills, including ability to diagnose issues across distributed systems, data pipelines, and AI agent workflows
Ability to design thorough test cases and support reliability testing across the tools and agents you build
Strong written and verbal communication skills
Ability to manage your own development work effectively
Ability to translate non-technical team needs into working software
Preferred:
Experience building knowledge graphs, context graphs, or semantic layers for enterprise data
Familiarity with Tableau, data visualization tools, or BI platform APIs
Background in data engineering or analytics, understanding ETL pipelines, data quality, and validation workflows
Experience with CI/CD, Gitlab, and infrastructure-as-code
Familiarity with Jira APIs, Confluence, or project management tool integrations
Experience with job monitoring, log analysis, or operational alerting systems
Job Details:
Job title: AI-Focused Software Engineer
Work Location with Zip code: Englewood, CO 80111
Duration of the project: 6 Months
• This role requires any travel (Yes/No): NO
• Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
• Is this a 100% remote role? NO
• Vendor rate range: XXX
• Minimum years of experience required: 3+ Years
• Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
• Education Qualification required: BE
AI-Focused Software Engineer
Required
3+ years of software engineering experience with production applications (TypeScript/JavaScript, Python, or similar)
Active AWS certification and demonstrated knowledge of AWS services
Hands-on experience building with LLMs - prompt engineering, agent frameworks, tool-use patterns, or RAG systems
Familiarity with the Model Context Protocol (MCP) or similar agent-tool integration patterns
Experience with SQL and data platforms (Athena, Spark, or equivalent)
Strong software debugging skills, including ability to diagnose issues across distributed systems, data pipelines, and AI agent workflows
Ability to design thorough test cases and support reliability testing across the tools and agents you build
Strong written and verbal communication skills
Ability to manage your own development work effectively
Ability to translate non-technical team needs into working software
Preferred:
Experience building knowledge graphs, context graphs, or semantic layers for enterprise data
Familiarity with Tableau, data visualization tools, or BI platform APIs
Background in data engineering or analytics, understanding ETL pipelines, data quality, and validation workflows
Experience with CI/CD, Gitlab, and infrastructure-as-code
Familiarity with Jira APIs, Confluence, or project management tool integrations
Experience with job monitoring, log analysis, or operational alerting systems
About Spruce Infotech
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Exton, PA, US
Year founded
2011